Agm Telematics

City Lifting on ten year high with AGM vehicle tracking
City Lifting, the specialist mobile and tower crane-hire Company, has relied on AGM Telematics’ vehicle tracking for over 10 years and during this time, says the company, the system has played an integral part in the day-to-day management of over 100 City Lifting vehicles.
Every vehicle in the fleet – from cranes, fitter’s vans and HGVs to service engineer vehicles, pick-ups and mobile tower cranes – is fitted with a rou...teMASTER tracking system – which, among other things, enables the City Lifting team to pinpoint the whereabouts of any vehicle at any time.
“It’s all about logistics” comments Director Bob Jones. “There are often hold-ups on site which can cause bottle-necks. In such cases, we can react instantly and speed up or slow down the movement of vehicles according to requirements at the customer’s end. With the AGM system,” he adds, “customers can be advised regarding ETAs and assets are kept on the move.”
Driver performance can also be monitored, whereby staff and management can review their driving habits and if necessary, curb excessive acceleration or speeding. Plus, by referring to the real-time online log for each vehicle’s movements, City Lifting can provide quick and accurate defence against traffic disputes or driver infringements, should they occur.
“The system’s instant report-builder is impressive, allowing us to go back as far as when a unit was installed to interrogate the data. We like to generate weekly reports so that employee information can be referenced at any time.”
“Basically, the product helps us to manage the business” concludes Bob Jones. “It is competitively priced and comes with a very good back-up service – should we ever need it.”
City Lifting works in every industry – from private housing to industrial construction projects, including airside at Heathrow, Gatwick and Stanstead. The company has one of the largest and most diverse crane hire fleets in the UK and all cranes and crew are Crossrail-Compliant with London’s new railway system.
Ends.
Editor’s information: routeMASTER is a cloud-based modular toolset, created by AGM Telematics, which comprises three components: Planner, Dispatch and Tracking. Each module can be used individually or together to provide an end-to-end logistics back office solution: The entire routeMASTER platform is built on the latest ‘Here’, premium mapping platform with maps updated automatically every quarter and all software updates are free for the life of the system.
Contact Information: AGM Telematics Limited 1 Adelaide House Corby Gate Business Park Corby NN17 5JG
Tel: 01536 401900
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AGM routeMASTER makes it easy for A Better Service
As the availability of vehicle tracking equipment continues to improve, it's not just transport operators who are interested in the information it provides, but increasingly their customers too - especially at the blue-chip end of the market. That's exactly what happened for Reading-based waste management and disposal specialists, A Better Service, when as part of their continuing growth, they won a contract to serve public w...ater supplier Thames Water.
“We're a family-run business” Director and Transport Manager Darren Bicknell says. “My father started it 36 years ago, then my brother and I came on board, growing it vehicle by vehicle up to the 33 trucks we now operate.” The company's main occupation is tanker services, including gully-emptying, the servicing of septic tanks and cesspools, dealing with blocked drains and sewage disposal.
“We used another system before going over to AGM routeMASTER but as our fleet grew, ease of use became a much bigger consideration and that's what won us over” Bicknell adds.
Periodically, Thames Water audit their suppliers, asking for tracker reports for a certain vehicle covering a certain period and it's this which he now finds so much easier to do. “Visually AGM's system is brilliant” Bicknell explains. “You just have to look at it and everything's there and easy to use, which is one of the reasons why we went with them. We needed next to no training either – it's simple from the off.”
Now the cloud-based routeMASTER system is up and running, Bicknell and his staff can use it as a failsafe record of just where their vehicles were at any given time, and because it also shows when the PTO on the tankers is engaged, he can prove what they were doing too. “As well as enabling us to periodically double-check the hours our drivers are booking and thereby avoid costly discrepancies, Thames Water also need the loading and disposal times entering on their tickets” he explains. No human is perfect, however, and every now and again a driver may miss one of these. “Now I can just check it and put it in myself, which is really handy” Bicknell says.
Add to all that the ability to advise customers of ETAs at a glance and you really can't go wrong, especially not, he says, when AGM also provide good, solid back up. “We're really pleased with the routeMASTER system and the AGM team” Bicknell concludes. “I can't fault them!”
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AGM routeMASTER tracking protects Now Vauxhall drivers from false claims
New and used car and van dealer Now Vauxhall was originally London based, but spread its wings this year to include 8 dealerships in Swindon and Marlborough in Wiltshire. Long standing users of AGM routeMASTER Tracking, this new geographical spread means it's more important than ever to be able to keep an eye on their fleet of parts delivery vans.
There are a whole host of reasons why real-time vehicle ...tracking was the obvious way forward for the company.
“The first thing was needing to know where our vans are so when a customer rings asking where his delivery is we can give him an ETA, or let him know it has been completed” says Group Parts Manager Richard Sword. But that's just the start of things – above all else Sword uses the system to protect his drivers and his company.
“We've had incidents where people have claimed to have been in an accident with one of our vehicles and we've been able to confirm it wasn't actually there” he explains. As employers, Now Vauxhall's duty of care extends to day-to-day running and the enforcement of things like speed limits as well. Here, again, routeMASTER Tracking helps. “We use the system to run weekly speeding reports and discuss those with the van drivers accordingly” Sword comments. “We also get notification if the vehicles are being used out of hours.”
For Now Vauxhall the choice of tracking product was easy to make. “I'd used AGM routeMASTER before when they were recommended to me” Richard Sword says. “I looked at a few different offers this time but the product is very reliable and it does what we need it to do” he stresses.
Asked whether he'd recommend routeMASTER Tracking to others, Sword says “I already have on many occasions! It's very easy to use, requires minimal training to get up and running and the software is constantly being improved and updated with new ideas.”
Last but by no means least, adds Richard Sword, routeMASTER gives value for money too, and without cutting corners. “The product is competitively priced and the help from the team at AGM is second to none.”
www.route-master.com
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Thamsesdown Recycling increase fleet capacity with routeMASTER vehicle tracking
North Wiltshire's Thamesdown Recycling isn't just any recycling business, it's also a pioneer in the fields of secure document, data, and product destruction with over 25 years’ experience. With customers including pubs, clubs and local authorities to food and drink manufacturers, it's vital the company can keep track of where their vehicles are, especially when they may be carrying sensitive info...rmation or thief-attractive cargos.
“We chose AGM routeMASTER Tracking after looking at a couple of different demos” Baker explains. “This was the best system for us purely because of what it can actually do and for how easy it is to use. Just by tracking and monitoring vehicles we're able to keep an eye on the drivers' downtime and alter the scheduling to allow for it – if anybody's running late or delayed at a collection, for example, we can simply swap the jobs around so everything still gets covered and our customers' needs are met as they have been promised.”
The nature of Thamesdown's work is such that drivers often find themselves trying to find premises which are new to them, and here again routeMASTER Tracking saves Baker both time and hassle. “The software allows us to see where vehicles are in real time,” he says. “This means we can actually talk drivers into a new site if they have trouble finding it, rather than have them waste time getting lost. It all adds up to greatly improved overall efficiency and that benefits everyone, both us as a business and our customers, to whom we can provide a more predictable and reliable service - plus we can all try and finish working at a reasonably good hour as well!”
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