Chartered Institute Of Credit Management

Register for our FREE member webinar: The Real Impact of Payment Fraud with Key IVR
Payment fraud is an ongoing struggle that many organisations face, but there are steps you can take to combat charge-backs and improve transaction rates. Join us on 12 September @ 13:00 to find out how.
Register here http://bit.ly/31kRIqq

CICM Training programme of the month: Psychology of collections
Are you a team leader, credit manager, or experienced collector? Then sign your team up for this excellent 2-day programme building advanced collections skills through an understanding about the psychology of collections.
Gain an understanding of relevant psychological theory, get useful advice on how to manage conversations with debtors, and find out how to handle awkward people and situations. This and much mo...re, delivered at your offices, at your convenience.
Speak to our friendly training team to find out more information http://bit.ly/2GGQ5f2
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Celebrate doing the right thing! Read this week's CICM blog by Chief Exec Philip King FCICM http://bit.ly/2LSEwpi #BestPractice #SupplyChain #ThursdayThoughts

ONGUARD INSURERS LUNCH CLUB - How to ensure a higher cashflow and a sustainable customer relationship.
On 18 September, Onguard Holding organises the Insurers Lunch Club, an informal session about ‘How to ensure a higher cashflow and a sustainable customer relationship’.
Philip King FCICM, Chief Executive of CICM, and a company in insurance will open the conversation and tell you about trends in the #insurance market and how to address these. Think about gaining more customer... insights, creating a better customer communication in the current digital world and how to ensure an easier and faster payment.
Discuss with peers in insurance and sign up for the Insurers Lunch Club http://bit.ly/2K9JeLY
VENUE: Runway East, 20 St Thomas St, London, SE1 9RS DATE: 18 September 11:00-13:45 (FREE EVENT)
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On the 27th June, a second event was held in Norwich at the JLL offices (courtesy of Ron Bidwell) and Hays, who very kindly provided a light buffet supper.
The event had been advertised with a standard format of a speaker followed by a Q & A session but due to a last minute change of circumstances the event became a ‘RoundTable’ Debate.
Chaired by Atul Vadher (East England Chair) and supported by Katherine Bailey (Learning and Education Liaison) a debate covering a plethora o...f Credit Management topics were covered.
Please click below for full report http://bit.ly/2K4w1p2
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CICM press release '18 more businesses penalised for failing to pay suppliers' featured in The Times #LatePayment #PromptPayment #CreditManagement

Have you seen the NEW categories for the CICM British Credit Awards 2020?
Register your interest today bit.ly/2ZcU0Yc

A strong #supplier network is not only key to running a successful business, but it’s also important to the country’s economy

Publishing group Hachette’s new state of the art distribution centre in Didcot was the venue for the latest Thames Valley branch event.
The evening event started with some networking over food and drinks followed by Jon Swan (Head of Credit Services) giving us an overview of Hachette and his credit team. #cicm #thamesvalley #branchevent
... Full report here http://bit.ly/2Y3ItxF
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Upcoming Chartered Institute of Credit Management (CICM) branch events:
30 August: CICM London Branch - Summer in the City 3 September: CICM Kent Branch - Wine & Wisdom 5 September: CICM Sheffield & District Branch - Inside the World of Insolvency 2CPD... 5 September: CICM London Branch - Students' Evening 2 CPD 10 September: CICM Scotland Launch 11 September: CICM West Midlands Branch - Legal Update 2 CPD 11 September: Wessex Branch - An Evening at the Spinnaker Tower 26 September: South Wales Branch - CPD Event 2 CPD
Don't forget everyone is welcome at CICM Branch #events - both members & non-members!
Full calendar of CICM events http://bit.ly/2oNCDx3 #CreditManagement #Networking
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Congratulations to Amil Majithia and the outstanding Leicester Credit team at Reach PLC for their CICMQ re-accreditation!
CICM Vice President Bryony Pettifor FCICM was delighted to make the presentation, adding 'It was great to see you all so engaged and full of energy to celebrate your success in our presentation, thank you for your commitment to be the best in class!!'
#creditmanagement #bestpractice #leadingforchange