Smyths Toys Superstores

Went to smyths in Nottingham for the first time today and the staff were fantastic. They were extremely helpful from taking items off the shelf for us, showing us how the products worked, stored everything at customer services for us till we were ready to leave then helped carry the items to our car. More shops could learn alot from you guys. Thank you so much.

I visited Smyths yesterday and the member of staff on the gaming counter (Tom) was so helpful and knowledgable, he assisted my two young sons when choosing a new console and accessories. There was a problem with one of the accessories so I returned to store today and the customer service from both Tom and Rebecca was second to none. Thank you both! Recently Sean (?), also on the gaming counter helped my son when researching headset prices and was knowledgeable without trying to upsell. �

Excellent service, wide selection very helpful staff even though it was busy

Brought renegade quad 23rd Dec was for my son for Christmas everything seemed ok with the quad until yesterday now won't drive forward and it's still in good condition issue seems to be with the pedal called smyths regarding this and heard everything other than what u want to hear off them about getting it replaced I.e bringing it in to get looked at and parming me off to the manufacturer although didn't have box and receipt I'm told it still wouldn't of changed anyway so in my opinion smyths toys not having a return and replace policy is testimont to the fact that they know what they are selling is absolute and utter shit and my advice to anybody do NOT BUY any electric motion from smyths toys again my advice would be to go to a specialist kids retailer who would give u a proper guarantee now my 2year old has no Christmas present thanks to smyths