Wilbury Veterinary Surgery

We’d love to see your pets enjoying a spot of sunbathing ☀️🏖☀️ (add to the comments below)
Here is Hugo, our lovely receptionist Lauren’s dog enjoying the glorious weather yesterday!
... @ Wilbury Veterinary Surgery
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COVID may have temporarily suspended our renovation, but we are still feeling remarkably upbeat about our brand new WILBURY LABORATORY, our smart looking garden and our delightful new cat and dog hospital wards! 🧪 🧫 🔬
We can now run in-house blood tests for your pets meaning same day results!
Fingers crossed the rest of the renovation can be finished soon 🤞🏻 @ Wilbury Veterinary Surgery

Does anything beat a puppy cuddle....? 🐶 💓
Recently updated industry guidelines mean we are now able to see new puppies for their vaccinations again, as well as most other adult vaccinations - see our updated COVID policy:
https://wilburyvets.co.uk/covid-19-strate rgy/
... Please call us to arrange your pets vaccinations!
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💊 COLLECTION OF MEDICINES 💊
We are still able to dispense medications for all our patients (including flea and worm treatment). In order to keep you (and our staff) as safe as possible medications can be collected in the following ways:
-Contactless collection:... Call to order your medications and pay by phone in advance. When you arrive to collect them call the team and they will be placed in a blue collection box outside the practice front door.
-Post: We can post-medications for a fee of £10 (first class & signed for)
-Taxi or Pet Chauffeur services: Medications can be sent in a taxi or with a Pet Chauffeur service
Please call us to order any long term or preventative medications for your beautiful pets!
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Here’s a beautiful photo of Rosie who we had the pleasure of meeting last week - we thought she might put a smile on all your faces - as she did ours.
With our renovation still in full swing we are all getting the opportunity to have a think about what ‘Wilbury’ means to us all and we’d LOVE to hear what you, our wonderful clients, think...
If you have a moment today we’d love for you to describe the practice in three words (in the comments below) as well as posting a picture of your pets - because they always brighten up our day! ☀️

Our team have been working tirelessly helping your pets with their urgent and emergency health problems. Thank you for your patience whilst we adapt to our new way of working.
Beautiful Jolene had the silly idea to swallow a stone - but our team were on hand to remove this surgically to prevent a life-threatening obstruction. She is recovering fantastically!
We are also available for less urgent health concerns through remote consultations (Zoom or Skype) 💻
... Please call our team for more information or to book a consult.
https://wilburyvets.co.uk/covid-19-strate rgy/
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Albus helping our vet Lucy keep on schedule with her Zoom/Skype and telephone consults today. 💻 ☎️
We are currently performing remote consultations for our more routine cases but urgent and emergency cases are still being seen at the practice! Call us if you need advice about whether your pet needs to be seen.

🏡 For all our clients working from home we’d love to see photos of your beautiful pets in the comments below 🏡
We remain OPEN for remote consultations 💻 as well as physical consultations for urgent and emergency cases 🚨!
Unsure if your pets problem requires an appointment please call one of our friendly team to discuss and we will either arrange a video/telephone consult or ask that you bring them to the practice.
... See our updated COVID-19 protocols for advice on the types of cases we are still seeing:
https://wilburyvets.co.uk/covid-19-strate rgy/
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A fine example of social distancing... 🐑..........🐑..........🐑 Just an update to let all our clients know that we are OPEN throughout the lockdown.
However we would request that you read our COVID-19 policy update:
... https://wilburyvets.co.uk/covid-19-strate rgy/
Or call our friendly team to discuss if your pet may need veterinary treatment!
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With the emerging threat and uncertainty surrounding Covid-19 we are going to aim to keep our clients and community updated as regularly as possible.
Firstly we want to reassure everyone that we plan to remain open with normal services running at all times. We are fortunate to be working in a highly clinical environment with strict hygiene standards but in addition we have increased the frequency of cleaning as per our previous post.
We are also putting into place some extra ...measures as discussed below–
We will aim to keep the running of our consulting rooms & reception area to be as smooth as possible, but we would ask that you respect the space of staff and clients alike. With this in mind if you preference is to wait in your car or outside of the surgery prior to your appointment to minimise traffic and numbers in the waiting area please just call ahead and let us know.
In order to minimise our teams handling of cash we would really appreciate if all our clients could pay by card where possible. In the case of collecting medications it may be helpful to phone & pay in advance.
If you or family members are self-isolating, it may be worth considering delaying your pets treatment by 14 days if that treatment is routine or elective. However if your pet is unwell we would ask that you get a neighbour or family member who doesn’t live with you to bring your pet in.
We will continue to evaluate the situation daily and work with our clients, patients and staff to ensure everyone is accommodated and to ensure the health of our pets is maintained.
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With Coronavirus becoming a concern for many of us, the Wilbury team want to provide reassurance and advise you of the precautions we are taking to ensure the safety of our clients and team.
Firstly, we want to reassure you all as pet owners that we will remain open with business running as usual to ensure the safety of your beloved pets.
As a company that works within the medical sector we are very confident of our cleaning and hygiene standards both of our clinical areas as... well as our reception and consultation rooms. In the veterinary industry it is always important from an infectious disease point of view to wash hands thoroughly between every single patient as well as thoroughly disinfecting equipment and work-spaces between individual patients. These standards will continue to be implemented.
Alongside this we will be significantly increasing the current frequency of disinfecting door handles, our payment card machine and our reception area. Sanitisers and hand washing facilities are available to all of our clients and staff in multiple locations.
As per the recent government advice our team have been requested not to attend work if they feel unwell- or are showing possible symptom of the virus. Our advice and protocols are being reviewed & updated on a daily basis.
If you have any concerns at all please do not hesitate to chat to one of our team. We are hopefully able to provide reassurance or extra help where necessary if you are immunocompromised or have any other medical concerns
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🌹❤️Happy Valentines❤️🌹 We have certainly been feeling the love here at Wilbury after we met the gorgeous Phoebe earlier this week! We look forward watching her grow over the years to come... @ Wilbury Veterinary Surgery

🚨👷🏼‍♂️Building Progress Update👷🏼🚨 Work is in full swing here with the brick work having been completed! And next week the windows... We really cannot wait to show you our new look Wilbury later this year! In the meantime it won’t be long until our patients will start to benefit from our improved facilities including an in-house laboratory for blood tests allowing us to deliver same-day results for your pets! You may notice our smart looking temporary consult rooms ready for when the builders move into the old building... @ Wilbury Veterinary Surgery

🚨CUTENESS ALERT🚨 The Beautiful Bently just popped in to see us for his first vaccinations and health check! He was fabulously brave and enjoyed some snacks during his appointment. We can’t wait to see him again... @ Wilbury Veterinary Surgery

So proud of our wonderful Jess for her nomination for BVRA Veterinary Receptionist of the year! She is such a wonderful asset to our team and so incredibly knowledgeable about both pet health and preventative care - as well as always delivering our clients exceptional service! We don’t really know where we’d be without her... Fingers crossed she wins it 🏆
If you wouldn't mind taking a minute of your time to vote we would be so grateful! https://www.bvra.co.uk/ Nominee email - enquiries@wilburyvets.com

Sugar came in to see us for a dental yesterday and she had been given the most delightful care package from her young owner - she absolutely lived up to her ‘#1 Pet’ rosette and was a pleasure to treat. We wish her a speedy recovery! @ Wilbury Veterinary Surgery

BUILDING UPDATE! Transformation Tuesday - there’s a real buzz of excitement here as we begin to appreciate the progress of our fantastic team of builders! We can now see our brand new basement - this will become our separate cat and dog hospital wards as well as our in-house laboratory (including our very own blood machines). This upgrade will allow us to get same day blood results for your pets without the need for external labs.
Those eagle-eyed 🦅 amongst you may also notice the solar panels on the roof, which are able to produce over half of our overall electircity requirement. Sustainability is a large part of Wilbury’s values and we look forward to updating you more about our ongoing environmental initiatives...