Best Western Ivy Hill Hotel

It's #Afternoonteaweek!
We are celebrating by giving away an Afternoon Tea for Two!
Tag who you would have join you!
... Afternoon Tea served daily currently with complimentary Prosecco or Elderflower Fizz
*Competition ends Sunday 19th August
See More

Look at this fantastic offer we have for Afternoon Tea.
Join us during summer to get yourself complimentary Prosecco with our Afternoon Tea here at Ivy Hill!

Complimentary Prosecco with Afternoon Tea

Beautiful!!! Our dedicated Gardeners do a stunning job!!

Good ingredients are critical to making good food! These radish's have been grown and picked from our own garden! What recipe would you use them in? #fresh #chefsgarden #healthy #veggie #vegan

Our cheesecake is made on site fresh everyday. Can't beat a good dessert to finish of a good meal! #dessert #sweettooth #cheesecake #homemade

Now thats what you call a dessert! Our take on a pina colada in the rain! Staring a iced coconut parfait in a baby pineapple with a sweet rum jelly! #desserts #sweettooth #homemade #pinacolada #pinacoladaintherain #cocktail #umbrella

We love this time of year - there is so much to spot in our Gardens!!!

You can’t do a Sunday Roast without Yorkshire puds!!!! #sundaylunch #hotel #roastbeefdinner #lazysundays

Afternoon Tea for Two???? Don’t mind if I do!!!! Don’t forget Fathers Day .... we are doing a special Gentleman’s afternoon tea with Prosecco or Ale!!! Call us on 01277 353040 to book #fathersday #afternoontea #outsidedining #alfresco

Wisteria in full bloom!!! Amazing!!!! 😍

White Wisteria about to burst into flower!!!!!😍😍🌞🌞🌞

Looking after staff is key to having happy chefs and servers looking after you in our hotel/restaurant. Our new staff house has now been completed. Isn't it looking lovely!

Creativity is what makes a good chef. Our chef Matt has created this Chicken Kiev with a fresh olive and tomato tagliatelle. #fresh #ingredients #chicken #summerfood #cooking #bartellas #ivyhill

First aid and Fire training for the staff here at Heritage leisure with Pontlands, Ivy Hill, Bartellas and Reflections staff #training #safety

With temperatures still high! Why not join us in the gardens for a relaxed coffee or a cold pint! #summer #colddrink #outside #alfresco

The staple wedding car! Rolls Royce ready to take the bride to the church! What would you choose as your wedding car?

This weather calls for one thing! Dining al fresco! Come grab Afternoon Tea on the terrace served 12 - 5.30pm daily.

Wonderful afternoon tea and brilliant service! We had a great catch up with old school friends. Ivy Hill has a convenient position just off the A12 and within easy reach of M25 and Stations to London.....when the trains are running!

We have just had our wedding at Ivy Hill hotel and it was simply perfect. We had plenty of support in the lead up to the day (Thank you Mary and Libby) and nothing was a problem to add to our special occasion. The staff on the day were friendly and could never do enough for you. There was plenty of free parking, the function rooms were laid out perfectly, the food was delicious, the whole facility clean, the late bar was welcomed to those wanting a night cap and the breakfast VERY welcome to sooth the hangovers. Overall, I would recommend the Ivy Hill to anyone who wishes to hire for a function. Thank you for making our day go so smoothly.

We had our wedding ceremony and reception here in February and it was perfect. Massive thank you to all the staff and events manager who met with us prior and was on hand all day to make sure we had everything. We had booked out each room in the hotel for friends and family and they all said how lovely it was. I cannot thank you all enough for all your help it really was the best day of our lives. X

We had a wonderful time celebrating our daughter’s 1st birthday with your festive afternoon tea. The food and staff were amazing. Thank you so much x

Very good hotel. Comfortable beds!! Friendly and helpful staff. Clean and tidy, yes if you look hard you will find signs of wear and tear but it is in quite acceptable levels.

The restaurant "Bartella's" is well worth a visit. The chef and his staff are obviously very competant and produce a range of dishes from "old favourites" to modern european style dishes using fresh ingredients.

The breakfast is good too and the choice of full cream, skimmed and semi skimmed milk is something which few hotels still offer.

As Arnie would say "I'll be back".

To Libby, Aileen and All at Best Western Ivy Hill Hotel,

A HUGE, and I mean HUGE Thank YOU for looking after Clowns in the Sky for the 3rd Year running.

Such a lovely venue, and so pleased to be coming back not once but twice next year.

So many comments from our supporters not just on the venue, and food but on the welcome and the staff, and just how warm, friendly and accommodating you are.

See you on the 1st July and the 2nd December 2017, and in actual fact Niall and I will be in for lunch before then - birthday treat in February.

Thanks again...amazing night, and raised over £9,300 for the charity.

Merry Christmas and a Happy 2017.

Donna, and Lyn & Richard, Clowns in the Sky, and Niall too and all our Supporters....x

This is in a lovely location and is absolutely perfect for any function. We have just had our wedding here and couldn't have asked for a better day. The staff were great and ensured our day went smoothly as expected. The Beautiful Gardens here made some lovely locations for our photos. We would recommend this hotel to everyone.

Thank you so much for helping us have our dream wedding. All your staff were amazing and made sure everything ran smoothly. Special thanks to Libby, Aileen and Mary who were amazing in the run up to the wedding and making sure we had everything we wanted and more. Libby and Aileen were fantastic on the day too making sure we were happy and everything was going well. The function room you set up was beautiful, we couldn't have asked for anything else as it was simply perfect! We really can't thank you enough xxx

My wife and I were here for afternoon tea. Such thinks are made or marred by the little things like service and ambience.

Well, it was great.

We were greeted on arrival, always a good start, there's nothing worse than wandering around an empty hotel.

We were shown to a comfortable table in an intimate little lounge.

And we didn't have to wait.

Prosecco? Yes please!

Marvelous strong tea.

The sandwiches, scones and cakes were almost secondary, but they were delicious and plentiful.

Then, when we were leaving, we were asked by the manager if we had enjoyed our meal.

As I say, it's the little touches!

We have not been here before, but we will come again.

Lovely hotel. My cousin had his wedding reception here & we stayed for 2 nights, we all had a lovely time. Clean & friendly hotel & lovely food 😃

I visited the Ivy Hill Hotel for a small re-union of old school friends. We had booked the afternoon Festive Tea. Firstly, I would like to say what a warm welcome we had from the staff and we couldn't have been looked after any better or in any friendlier way. The tea itself was delicious - with a modern take on afternoon tea. A very tasty selection of open sandwiches and cheesestraws. This was followed by an interesting cake stand full of mulled wine jellies, mince pies, Christmas cake, truffles. other cakes and scones, jam and cream. All delicious. We were not pressured at all to leave despite them being very busy with a large charity function. I would certainly book this again and would have no hesitation in recommending this to others

I had an afternoon tea here yesterday for a group of people for a hen afternoon, the food was fantastic and the staff were very helpful and friendly. Would happily come again and highly recommend it to anyone

Had our Wedding ceremony and reception here on 4/3/2017(I know it’s been over year for this review but better late than never)and it was an amazing day, all thanks to Libby and Mary(Libby was there on the day itself and she did an amazing job). Everyone who attended still comment on what a great day it was and it was all thanks to the team at Ivy Hill. We recently attended a 30th Birthday and we was recognised by the staff which, we thought considering how many weddings and events you have in a year, was lovely. Food was yummy and plentiful. Breakfast the next day was lovely. The bridal suite was amazing too. Highly recommend Ivy Hill for weddings and other events or simply just for a meal

Had a birthday party arranged here (21st July) great communication from booking until event day, really friendly staff, food was super yummy and plentiful. Helped keep the surprise going for my husband and it was a fantastic night! Would definitely come back! Thanks for a great time

Only niggle was there was no hotel rooms available for the night, most people lived close by though, and those travelling were at least able to leave their cars overnight and collect later.



Charlotte

Five stars for this lovely restaurant. Just spent a lovely evening with my hubby here.. food was delicious.. staff very polite and friendly.. can't wait to return with friends

Very nice place to stay food is really good and the staff very friendly too.

Good breakfast and good service too..

No negatives apart from the moaning old gits at dinner ...some people should just stay at home and get fish and chips ..

The £110 for executive room abit much as there wasn't much difference from and standard double at £85.. and no kettle ??

all in all a nice place to stay and eat too ..

Reception friendly, spacious (quite modern) clean and tidy room. Large communal areas and a good, not too dear restaurant. Breakfast extremely good. Service was good and with a smile throughout and although this was a single night business trip, I would not whinge if I had to spend longer, or with the family. So why is this not 5 stars, well I am a man who likes his proper English ale out of a traditional pump & this is not available here. pity.

Lynne and myself had a 1 night stopover here after a pretty traumatic week.

I have to say that the staff, hospitality, food could not be faulted. I am travelling globally very frequently so congratulations you the management and team.

However would have given 5 stars. Sadly room 16 was clean but very dated and an executive room. It looked like the 80's. Deep dirt in the grouting. Want to come again for sure but please dont put me in this room or others in the same state of tiredness.

Wonderful afternoon tea and brilliant service! We had a great catch up with old school friends. Ivy Hill has a convenient position just off the A12 and within easy reach of M25 and Stations to London.....when the trains are running!

We have just had our wedding at Ivy Hill hotel and it was simply perfect. We had plenty of support in the lead up to the day (Thank you Mary and Libby) and nothing was a problem to add to our special occasion. The staff on the day were friendly and could never do enough for you. There was plenty of free parking, the function rooms were laid out perfectly, the food was delicious, the whole facility clean, the late bar was welcomed to those wanting a night cap and the breakfast VERY welcome to sooth the hangovers. Overall, I would recommend the Ivy Hill to anyone who wishes to hire for a function. Thank you for making our day go so smoothly.

We had our wedding ceremony and reception here in February and it was perfect. Massive thank you to all the staff and events manager who met with us prior and was on hand all day to make sure we had everything. We had booked out each room in the hotel for friends and family and they all said how lovely it was. I cannot thank you all enough for all your help it really was the best day of our lives. X

We had a wonderful time celebrating our daughter’s 1st birthday with your festive afternoon tea. The food and staff were amazing. Thank you so much x

Very good hotel. Comfortable beds!! Friendly and helpful staff. Clean and tidy, yes if you look hard you will find signs of wear and tear but it is in quite acceptable levels.

The restaurant "Bartella's" is well worth a visit. The chef and his staff are obviously very competant and produce a range of dishes from "old favourites" to modern european style dishes using fresh ingredients.

The breakfast is good too and the choice of full cream, skimmed and semi skimmed milk is something which few hotels still offer.

As Arnie would say "I'll be back".

To Libby, Aileen and All at Best Western Ivy Hill Hotel,

A HUGE, and I mean HUGE Thank YOU for looking after Clowns in the Sky for the 3rd Year running.

Such a lovely venue, and so pleased to be coming back not once but twice next year.

So many comments from our supporters not just on the venue, and food but on the welcome and the staff, and just how warm, friendly and accommodating you are.

See you on the 1st July and the 2nd December 2017, and in actual fact Niall and I will be in for lunch before then - birthday treat in February.

Thanks again...amazing night, and raised over £9,300 for the charity.

Merry Christmas and a Happy 2017.

Donna, and Lyn & Richard, Clowns in the Sky, and Niall too and all our Supporters....x

This is in a lovely location and is absolutely perfect for any function. We have just had our wedding here and couldn't have asked for a better day. The staff were great and ensured our day went smoothly as expected. The Beautiful Gardens here made some lovely locations for our photos. We would recommend this hotel to everyone.

Thank you so much for helping us have our dream wedding. All your staff were amazing and made sure everything ran smoothly. Special thanks to Libby, Aileen and Mary who were amazing in the run up to the wedding and making sure we had everything we wanted and more. Libby and Aileen were fantastic on the day too making sure we were happy and everything was going well. The function room you set up was beautiful, we couldn't have asked for anything else as it was simply perfect! We really can't thank you enough xxx

My wife and I were here for afternoon tea. Such thinks are made or marred by the little things like service and ambience.

Well, it was great.

We were greeted on arrival, always a good start, there's nothing worse than wandering around an empty hotel.

We were shown to a comfortable table in an intimate little lounge.

And we didn't have to wait.

Prosecco? Yes please!

Marvelous strong tea.

The sandwiches, scones and cakes were almost secondary, but they were delicious and plentiful.

Then, when we were leaving, we were asked by the manager if we had enjoyed our meal.

As I say, it's the little touches!

We have not been here before, but we will come again.

Lovely hotel. My cousin had his wedding reception here & we stayed for 2 nights, we all had a lovely time. Clean & friendly hotel & lovely food 😃

I visited the Ivy Hill Hotel for a small re-union of old school friends. We had booked the afternoon Festive Tea. Firstly, I would like to say what a warm welcome we had from the staff and we couldn't have been looked after any better or in any friendlier way. The tea itself was delicious - with a modern take on afternoon tea. A very tasty selection of open sandwiches and cheesestraws. This was followed by an interesting cake stand full of mulled wine jellies, mince pies, Christmas cake, truffles. other cakes and scones, jam and cream. All delicious. We were not pressured at all to leave despite them being very busy with a large charity function. I would certainly book this again and would have no hesitation in recommending this to others

I had an afternoon tea here yesterday for a group of people for a hen afternoon, the food was fantastic and the staff were very helpful and friendly. Would happily come again and highly recommend it to anyone

Had our Wedding ceremony and reception here on 4/3/2017(I know it’s been over year for this review but better late than never)and it was an amazing day, all thanks to Libby and Mary(Libby was there on the day itself and she did an amazing job). Everyone who attended still comment on what a great day it was and it was all thanks to the team at Ivy Hill. We recently attended a 30th Birthday and we was recognised by the staff which, we thought considering how many weddings and events you have in a year, was lovely. Food was yummy and plentiful. Breakfast the next day was lovely. The bridal suite was amazing too. Highly recommend Ivy Hill for weddings and other events or simply just for a meal

Had a birthday party arranged here (21st July) great communication from booking until event day, really friendly staff, food was super yummy and plentiful. Helped keep the surprise going for my husband and it was a fantastic night! Would definitely come back! Thanks for a great time

Only niggle was there was no hotel rooms available for the night, most people lived close by though, and those travelling were at least able to leave their cars overnight and collect later.



Charlotte

Five stars for this lovely restaurant. Just spent a lovely evening with my hubby here.. food was delicious.. staff very polite and friendly.. can't wait to return with friends

Very nice place to stay food is really good and the staff very friendly too.

Good breakfast and good service too..

No negatives apart from the moaning old gits at dinner ...some people should just stay at home and get fish and chips ..

The £110 for executive room abit much as there wasn't much difference from and standard double at £85.. and no kettle ??

all in all a nice place to stay and eat too ..

Reception friendly, spacious (quite modern) clean and tidy room. Large communal areas and a good, not too dear restaurant. Breakfast extremely good. Service was good and with a smile throughout and although this was a single night business trip, I would not whinge if I had to spend longer, or with the family. So why is this not 5 stars, well I am a man who likes his proper English ale out of a traditional pump & this is not available here. pity.

Lynne and myself had a 1 night stopover here after a pretty traumatic week.

I have to say that the staff, hospitality, food could not be faulted. I am travelling globally very frequently so congratulations you the management and team.

However would have given 5 stars. Sadly room 16 was clean but very dated and an executive room. It looked like the 80's. Deep dirt in the grouting. Want to come again for sure but please dont put me in this room or others in the same state of tiredness.

Wonderful afternoon tea and brilliant service! We had a great catch up with old school friends. Ivy Hill has a convenient position just off the A12 and within easy reach of M25 and Stations to London.....when the trains are running!

We have just had our wedding at Ivy Hill hotel and it was simply perfect. We had plenty of support in the lead up to the day (Thank you Mary and Libby) and nothing was a problem to add to our special occasion. The staff on the day were friendly and could never do enough for you. There was plenty of free parking, the function rooms were laid out perfectly, the food was delicious, the whole facility clean, the late bar was welcomed to those wanting a night cap and the breakfast VERY welcome to sooth the hangovers. Overall, I would recommend the Ivy Hill to anyone who wishes to hire for a function. Thank you for making our day go so smoothly.

We had our wedding ceremony and reception here in February and it was perfect. Massive thank you to all the staff and events manager who met with us prior and was on hand all day to make sure we had everything. We had booked out each room in the hotel for friends and family and they all said how lovely it was. I cannot thank you all enough for all your help it really was the best day of our lives. X

We had a wonderful time celebrating our daughter’s 1st birthday with your festive afternoon tea. The food and staff were amazing. Thank you so much x

Very good hotel. Comfortable beds!! Friendly and helpful staff. Clean and tidy, yes if you look hard you will find signs of wear and tear but it is in quite acceptable levels.

The restaurant "Bartella's" is well worth a visit. The chef and his staff are obviously very competant and produce a range of dishes from "old favourites" to modern european style dishes using fresh ingredients.

The breakfast is good too and the choice of full cream, skimmed and semi skimmed milk is something which few hotels still offer.

As Arnie would say "I'll be back".

To Libby, Aileen and All at Best Western Ivy Hill Hotel,

A HUGE, and I mean HUGE Thank YOU for looking after Clowns in the Sky for the 3rd Year running.

Such a lovely venue, and so pleased to be coming back not once but twice next year.

So many comments from our supporters not just on the venue, and food but on the welcome and the staff, and just how warm, friendly and accommodating you are.

See you on the 1st July and the 2nd December 2017, and in actual fact Niall and I will be in for lunch before then - birthday treat in February.

Thanks again...amazing night, and raised over £9,300 for the charity.

Merry Christmas and a Happy 2017.

Donna, and Lyn & Richard, Clowns in the Sky, and Niall too and all our Supporters....x

This is in a lovely location and is absolutely perfect for any function. We have just had our wedding here and couldn't have asked for a better day. The staff were great and ensured our day went smoothly as expected. The Beautiful Gardens here made some lovely locations for our photos. We would recommend this hotel to everyone.

Thank you so much for helping us have our dream wedding. All your staff were amazing and made sure everything ran smoothly. Special thanks to Libby, Aileen and Mary who were amazing in the run up to the wedding and making sure we had everything we wanted and more. Libby and Aileen were fantastic on the day too making sure we were happy and everything was going well. The function room you set up was beautiful, we couldn't have asked for anything else as it was simply perfect! We really can't thank you enough xxx

My wife and I were here for afternoon tea. Such thinks are made or marred by the little things like service and ambience.

Well, it was great.

We were greeted on arrival, always a good start, there's nothing worse than wandering around an empty hotel.

We were shown to a comfortable table in an intimate little lounge.

And we didn't have to wait.

Prosecco? Yes please!

Marvelous strong tea.

The sandwiches, scones and cakes were almost secondary, but they were delicious and plentiful.

Then, when we were leaving, we were asked by the manager if we had enjoyed our meal.

As I say, it's the little touches!

We have not been here before, but we will come again.

Lovely hotel. My cousin had his wedding reception here & we stayed for 2 nights, we all had a lovely time. Clean & friendly hotel & lovely food 😃

I visited the Ivy Hill Hotel for a small re-union of old school friends. We had booked the afternoon Festive Tea. Firstly, I would like to say what a warm welcome we had from the staff and we couldn't have been looked after any better or in any friendlier way. The tea itself was delicious - with a modern take on afternoon tea. A very tasty selection of open sandwiches and cheesestraws. This was followed by an interesting cake stand full of mulled wine jellies, mince pies, Christmas cake, truffles. other cakes and scones, jam and cream. All delicious. We were not pressured at all to leave despite them being very busy with a large charity function. I would certainly book this again and would have no hesitation in recommending this to others

I had an afternoon tea here yesterday for a group of people for a hen afternoon, the food was fantastic and the staff were very helpful and friendly. Would happily come again and highly recommend it to anyone

Had our Wedding ceremony and reception here on 4/3/2017(I know it’s been over year for this review but better late than never)and it was an amazing day, all thanks to Libby and Mary(Libby was there on the day itself and she did an amazing job). Everyone who attended still comment on what a great day it was and it was all thanks to the team at Ivy Hill. We recently attended a 30th Birthday and we was recognised by the staff which, we thought considering how many weddings and events you have in a year, was lovely. Food was yummy and plentiful. Breakfast the next day was lovely. The bridal suite was amazing too. Highly recommend Ivy Hill for weddings and other events or simply just for a meal

Had a birthday party arranged here (21st July) great communication from booking until event day, really friendly staff, food was super yummy and plentiful. Helped keep the surprise going for my husband and it was a fantastic night! Would definitely come back! Thanks for a great time

Only niggle was there was no hotel rooms available for the night, most people lived close by though, and those travelling were at least able to leave their cars overnight and collect later.



Charlotte

Five stars for this lovely restaurant. Just spent a lovely evening with my hubby here.. food was delicious.. staff very polite and friendly.. can't wait to return with friends

Very nice place to stay food is really good and the staff very friendly too.

Good breakfast and good service too..

No negatives apart from the moaning old gits at dinner ...some people should just stay at home and get fish and chips ..

The £110 for executive room abit much as there wasn't much difference from and standard double at £85.. and no kettle ??

all in all a nice place to stay and eat too ..

Reception friendly, spacious (quite modern) clean and tidy room. Large communal areas and a good, not too dear restaurant. Breakfast extremely good. Service was good and with a smile throughout and although this was a single night business trip, I would not whinge if I had to spend longer, or with the family. So why is this not 5 stars, well I am a man who likes his proper English ale out of a traditional pump & this is not available here. pity.

Lynne and myself had a 1 night stopover here after a pretty traumatic week.

I have to say that the staff, hospitality, food could not be faulted. I am travelling globally very frequently so congratulations you the management and team.

However would have given 5 stars. Sadly room 16 was clean but very dated and an executive room. It looked like the 80's. Deep dirt in the grouting. Want to come again for sure but please dont put me in this room or others in the same state of tiredness.