Herts Urgent Care

Flu is very infectious and spread by germs from coughs and sneezes, which can live on hands and surfaces for 24 hours! Reduce the risk of spreading flu by using tissues when you cough or sneeze, wash your hands often with warm water and soap and quickly bin used tissues.

Not sure how NHS111 works? A fully trained advisor will ask you questions and, depending on your situation, you will be given self-care advice, be connected to a nurse, GP or emergency dentist or even get a face-to-face appointment if you need one.

If your child suffers from Raynaud’s, make sure they wear lots of layers to keep as warm as possible and try to avoid changes in temperature and cold environments.

Take a look at this short video on Norovirus for advice on the symptoms to look out for and how to manage this highly contagious illness without going to your GP. https://youtu.be/wp4hGd-x5zo

Obsessive-compulsive disorder (OCD) is a clinically recognised disorder which affects around 1-2% of the UK population. Many people delay seeking help due to a fear of the stigma associated with mental health disorders or a belief that no one can help.

If you smoke 10 cigarettes a day, you could save around £150 a month by stopping smoking! What else could you spend that money on?

Being healthy in middle age can double your chances of being healthy aged 70 and over. Find out how healthy you are with the free One You quiz www.nhs.uk/oneyou/how-are-you-quiz/

Sugar is bad for our health, especially our teeth. Replace sugary snacks with healthier choices.

If your child has any of these symptoms, call 999: looks mottled, bluish or pale; is very lethargic or difficult to wake; feels abnormally cold to touch; is breathing very fast; has a rash that does not fade when you press it; has a fit or convulsion. Know the signs of sepsis.

If your GP surgery is closed and you are concerned about an urgent medical condition, contact NHS111 for help and advice and, if necessary, you will even be connected to a nurse or GP.

Did you know that you can visit your local pharmacy for clinical advice about minor health concerns such as sore throats, coughs, colds, tummy troubles and teething?

After a year of giving up smoking, the risk of heart disease is about half of that of a smoker. Give your heart a gift this Valentine’s Day by quitting smoking. Search Smokefree for help and advice.

If you rinse your mouth with water after brushing your teeth, you wash away the protective layer of fluoride that the toothpaste builds up. Avoid rinsing and just spit instead!

At HUC, we encourage our staff to get the flu jab to protect themselves, their loved ones and our patients from flu. If you are a healthcare professional then you are eligible for a free flu vaccine this winter. Talk to your employer to find out more.

If you’re away from home and worried about a medical condition, contact NHS111 for help and advice.

Flu can be horrible for little children. If your child is 2 or 3, the free nasal spray is the best way to protect children from flu. Speak to your GP surgery about it today.

February is statistically the coldest month of the year, making it a tough month for the estimated ten million people in the UK who are sufferers of Raynaud’s and whose extremities can become painful and numb when in cold environments!

Do you look before you flush? Blood in pee can be a symptom of bladder or kidney cancer, so you need to look out for it.

You’re four times more likely to quit smoking with NHS help. Search Smokefree to find your free local Stop Smoking Service for expert advice and support. 9 out of 10 smokers who have used a local Stop Smoking Service say they would recommend the service.

Very impressed with service yesterday, Sunday 7th October. Fantastic phone appointment, 2:15pm appointment running to time at Cygnet Wing, Bedford Hospital. Lovely efficient Nurse Practitioner. Thankyou very much. Will definitely recommend to others.

Thank you for a very efficient and helpful service on Xmas Day.

Caring , understanding and helpful staff Doctor was brilliant !

Well got there eventually. Came in about 11 am with my son who fell off a sofa. He was complaining of it really hurting. But doctor said because he's not crying when it's being touched it's not broken just got anxiety about putting it down. Left there not happy with what he said but left non the less. Left my 6 year old crawling around for hours before taking him back to HUC and demanding an X-ray. Because brittle bones are present in his father. But they were told this on the first visit. After being belittled by the doctor about saying the dangers of my son being exposed to radiation he sent us round. And to have the result of a broken foot. � thanks HUC for the extra stress. And pain to my son.

Herts urgent Care is not what it says on the label. I was going in to hospital as a blues and twos case, and phoned them to arrange care for my for my wife's medical needs for the next day, as I would be in for a few days. It turns out that the Dr for HUC is also the Dr for 111. This Dr asked the ambulance men to take my wife into hospital as well. This was not what the ambulance drivers are allowed to do and is not what a woman with SPMS needs. All she needed was someone to help her to the loo, as she can't do it for herself and it has to be by someone with medical expert skills in continents nursing. Then I told the ambulance men, that I would not go into hospital unless my wife's needs were attended to or arranged for the morning. I have a plan in place for this sort of thing, and would not have needed help, but the person who would step in for me, went on holiday two days before. HUC were now my only point for getting this done. The Dr told me and the ambulance men, that the rapid responce team would sort out my wife's needs, and that the nurses hub would be informed. After that she would be taken care of by the nurses hub. Happy with this I went to hospital and was treated. 11 and a half hours later after a phone call home, I had to discharge myself to go home and take care of my wife. No call ins from HUC, no Nurses called. No knowledge passed to our Dr. I did not inform anyone that I had come home, and no one called to see to my wife's needs that evening or the next morning. On my third day home, the Adult care services phoned to find out why I needed a carers assessment. Thank you HUC for almost killing my wife, as would have happened if I was kept in for 48 hours. Thank you for doing nothing at all. Thank you for ignoring your duty of care to my wife. Thank you for keeping me away from treatment until your, so called Dr could phone back, and assure me with his complete lies. You are not fit for the job you are doing in any way.

Very impressed with service yesterday, Sunday 7th October. Fantastic phone appointment, 2:15pm appointment running to time at Cygnet Wing, Bedford Hospital. Lovely efficient Nurse Practitioner. Thankyou very much. Will definitely recommend to others.

Thank you for a very efficient and helpful service on Xmas Day.

Caring , understanding and helpful staff Doctor was brilliant !

Well got there eventually. Came in about 11 am with my son who fell off a sofa. He was complaining of it really hurting. But doctor said because he's not crying when it's being touched it's not broken just got anxiety about putting it down. Left there not happy with what he said but left non the less. Left my 6 year old crawling around for hours before taking him back to HUC and demanding an X-ray. Because brittle bones are present in his father. But they were told this on the first visit. After being belittled by the doctor about saying the dangers of my son being exposed to radiation he sent us round. And to have the result of a broken foot. � thanks HUC for the extra stress. And pain to my son.

Herts urgent Care is not what it says on the label. I was going in to hospital as a blues and twos case, and phoned them to arrange care for my for my wife's medical needs for the next day, as I would be in for a few days. It turns out that the Dr for HUC is also the Dr for 111. This Dr asked the ambulance men to take my wife into hospital as well. This was not what the ambulance drivers are allowed to do and is not what a woman with SPMS needs. All she needed was someone to help her to the loo, as she can't do it for herself and it has to be by someone with medical expert skills in continents nursing. Then I told the ambulance men, that I would not go into hospital unless my wife's needs were attended to or arranged for the morning. I have a plan in place for this sort of thing, and would not have needed help, but the person who would step in for me, went on holiday two days before. HUC were now my only point for getting this done. The Dr told me and the ambulance men, that the rapid responce team would sort out my wife's needs, and that the nurses hub would be informed. After that she would be taken care of by the nurses hub. Happy with this I went to hospital and was treated. 11 and a half hours later after a phone call home, I had to discharge myself to go home and take care of my wife. No call ins from HUC, no Nurses called. No knowledge passed to our Dr. I did not inform anyone that I had come home, and no one called to see to my wife's needs that evening or the next morning. On my third day home, the Adult care services phoned to find out why I needed a carers assessment. Thank you HUC for almost killing my wife, as would have happened if I was kept in for 48 hours. Thank you for doing nothing at all. Thank you for ignoring your duty of care to my wife. Thank you for keeping me away from treatment until your, so called Dr could phone back, and assure me with his complete lies. You are not fit for the job you are doing in any way.