Imagine Health & Spa

Monday: 07:00 - 22:00
Tuesday: 07:00 - 22:00
Wednesday: 07:00 - 22:00
Thursday: 07:00 - 22:00
Friday: 07:00 - 22:00
Saturday: 07:00 - 20:00
Sunday: 09:00 - 18:00

Reviews

User

30% off our 60 minute Prescriptive Facial!
This Facial uses innovative skincare systems that are as individual as your skin. Designed for you to find out more about your skin and how to keep it looking radiant and healthy.
After a thorough skin analysis and consultation, a gentle exfoliation precedes the application of a rich vitalising mask which helps us diagnose your skin condition. All finished off with eye and face hydration and protection.
... This month you pay just £35 for this gorgeous Treatment - a fabulous 30% discount!
Call 01553 670991 & quote TOM-09-18
http://imaginespa.co.uk/kingslynn/offers/ spa/
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Join us on Weds 26th September for National Fitness Day! As well as special membership offers and the chance to tour the facilities we will be holding a spa taster afternoon/evening complete with hog roast served between 4.30pm and 6.30pm.
Tickets for this special event are available to buy now in the club or by calling 01553 670991 with the following options available:
... - Ticket 1 - £30 includes use of spa facilities, 15 min treatment, towel, robes and slippers, hog roast, and hot drinks.
- Ticket 2 - £20 includes use of spa facilities, towel, robes and slippers, hog roast, and hot drinks.
- Ticket 3 - £10 includes use of leisure facilities and hog roast.
All options are subject to availability. Spa sessions available from 3pm
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*CLOSED*
To celebrate National Spa Week we are offering our fans the chance to win a Spa Experience for 2 at any Imagine Spa, plus 5 lucky runners up will receive a set of Babor Limited Edition Ampoules!
For your change to win simply tell us in the comments below who you would take with you if you won!
... Closed Sunday 16th at 8pm winners will be randomly selected and notified by Facebook message
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Back To School Retreat, from £35pp!
Includes: - A welcome drink on arrival - Full use of the Spa and Leisure Club Facilities for up to 4 hours... - Any 30 minute Treatment of your choice from the Face, Body or Massage ranges - Robe, towel and slippers
£35 per person Monday - Friday £40 per person Saturday - Sunday
Why not upgrade and extend your treatment to 60 minutes for an extra £22pp?
Book now for dates up to and including October 31st 2018
Call 01553 670991 & quote EOM-09-18
http://imaginespa.co.uk/kingslynn/offers/ spa/
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User

Sensational September Spa offers have landed!
Check your inboxes for our newsletters, or have a look at your nearest Spa's offers here: www.imaginespa.co.uk
Missed our newsletter? Sign up to our mailing list for fantastic special discounts and news!
... Sign up by clicking here: http://imaginespa.co.uk/enews/
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Gin Inspired Mud Chamber Spa Day For Two - Just £45! - Book quickly!
We are putting a fabulous boozy twist on our most popular Treatment!
Not only will you enjoy up to 4 hours use of our Spa Facilities with use of a robe, towel and slippers, but also you can totally relax in your own Gin-inspired Mud Chamber!
... First, lavish yourself in glorious Sloe Gin and Elderberry fragranced mud. Then sit back and relax as the steam and tropical mist help the mud to detoxify, exfoliate and refresh your skin so you are ready to take on Autumn.
Purchase by August 31st for dates up to and including October 31st 2018!
Please call 01553 670991 to book
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Have you entered our #ImagineSelfie Competition?
For a chance of winning a Spa Voucher, simply snap a selfie at one of our Spas and share on Facebook or Instagram using the hashtag #ImagineSelfie
We will pick a winner at the end of every month!
... Get snapping!
Please make sure everyone in your selfie is happy for us to share the photo on our pages before you post it.
Ends 30th September
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Due to a leak in the hotel grounds we have unfortunately had to close for a few hours. We hope to be open again this evening.
If you are planning on visiting today, please do call ahead to check we are open on 01553 670991.

User

Gin Lovers Rejoice!
Sloe Gin and Elderberry Body Scrub... just £22!
Syrupy blackberry, piquant and soapy notes of juniper-tinged sloe gin muddle with whole elderberries – verdant and lush. With a flurry of coarse sea salt and skin-loving oils to leave skin buffed and deeply cleansed. It smells good enough to drink!
... A 30 minute Full Body Scrub just £22!
Don't miss out... book now!
Call 01553 670991 & quote TOM-08-18
http://imaginespa.co.uk/kingslynn/offers/ spa/
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We've reached 1000 page likes!
Thank you to our lovely fans!

User

Sensory Journey Spa Experience, from £40pp!
Relax, Revitalise or Restore...
In the comfort of a robe, towel and slippers you will enjoy up to 4 hours use of the Spa Facilities and a choice of one the following 45 minute Treatments:
... Relax: A 30 minute Sensory Massage with relaxing lavender and mint, plus a soothing 15 minute Scalp Massage
Revitalise: A 30 minute Sensory Massage with energising lime and mandarin, plus a 15 minute Cooling Leg and Foot Treatment
Restore: A 30 minute Sensory Massage with balancing cashmere wood, plus a 15 minute Mini Cleanse and Boost Facial
£40 per person Monday – Friday £45 per person Saturday – Sunday
Call 01553 670991 & quote EOM-08-18
http://imaginespa.co.uk/kingslynn/offers/ spa/
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User

Our August Spa offers are here!
Look out for our newsletters in your inboxes, or check out your nearest Spa's offers here: www.imaginespa.co.uk
Missing our offers? Why not sign up to our mailing list? Lots of special discounts and news!
... Click here to sign up: http://imaginespa.co.uk/enews/
Happy Holidays everyone!
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*Competition Launch!*
Our Summer #ImagineSelfie Competition is back!
To be in for a chance of winning a Spa Voucher, simply snap a selfie at one of our Spas and share on Facebook or Instagram using #ImagineSelfie
... We will pick a winner at the end of every month!
Get snapping!
Competition ends 30th September
Please make sure everyone in your selfie is happy for us to share the photo on our pages before you post it.
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User

Due to a leak in the hotel grounds we have unfortunately had to close for a few hours. We hope to be open again this evening.
If you are planning on visiting today please do call ahead to check we are open on 01553 670991.

User

*Closed*
Unlucky for some? Not our fans, we are giving 3 lucky fans the chance to win our Imagine 30 minute Raindrop Massage!
To be in the draw just tell us in the comments which is your favourite Imagine Spa
... We will randomly pick a winner on Monday 16th July.
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Treatment of the Month: It’s Happy Hour!
Our Cocktail Scrub Bar is now open at Imagine Knights Hill and it’s had a holiday inspired, boozy overhaul!
Simply choose your favourite tipple from the list below… it smells good enough to drink!
... Strawberry Daiquiri – Strawberry and Cream Scrub Mojito – Lime and Lemongrass Scrub Watermelon Mimosa – Yuzu, Beetroot and Watermelon Scrub
All Scrubs are followed by a Coconut Oil Body Drench to give you that holiday feeling!
Book in this month for just £22!
Call 01553 670991 & quote TOM-07-18
http://imaginespa.co.uk/kingslynn/offers/ spa/
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User

*CLOSED*
Competition alert
The NHS turns 70 today!
... This gives us the perfect opportunity to recognise and thank the NHS staff for the incredible work they do, by providing this extraordinary service.
Simply nominate an NHS staff member in the comments below for them to be in for a chance of winning a Full Day Spa Experience!
We will randomly pick 3 winners on Monday 9th July!
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The Ultimate Spa-cation... Packages for two from £65!
Both include up to 4 hours use of our Spa Facilities.
Half Board – indulge in:... - 30 minute Treatment of your choice from the Face, Body or Massage ranges - Complimentary Herbal Teas - Robe, towel and slippers
Weekdays £65 for two Weekends £75 for two
All Inclusive – includes:
- 60 minute Treatment of your choice from the Face, Body or Massage ranges - A glass of bubbly - Robe, towel and slippers
Weekdays £95 for two Weekends £105 for two
Call 01553 670991 & quote EOM-07-18
http://imaginespa.co.uk/kingslynn/offers/ spa/
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User

Summer is well and truly here... and so are our new Spa offers!
Our newsletters will be landing in your inboxes tomorrow, but if you can’t wait that long visit the website www.imaginespa.co.uk to check them out!
Missing our emails? Why not sign up to our mailing list? Packed with special offers and news!
... Click here to sign up now: http://imaginespa.co.uk/enews/
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*Closed*
COMPETITION ALERT
It's National Selfie Day... Share a selfie of you and whoever you are with today in the comments below and we will randomly pick a winner on Friday!
... Get snapping!
Sneak Peek... We will be launching our Summer #SpaSelfie competition soon - keep posted! Follow us on Instagram for updates: www.instagram.com/imaginespauk
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User

Our Fire and Ice Spa Day for two with a free Afternoon Tea offer allows you and a loved one the perfect opportunity for some proper down-time for just £44 for the two of you.
You will both enjoy: • Access to our Spa Facilities for up to 4 hours • A robe, towel and slippers for your comfort ... • A delicious Afternoon Tea • Plus a 25% discount on any of our Spa Treatments from the Face, Body or Massage ranges
However this offer is only available to buy online here https://imaginespa.giftpro.co.uk/…/fire -ice-with-afternoon…/ . Simply purchase online and you will receive a voucher direct to your inbox, that will be valid for 3 months.
Available Monday- Saturday only, whilst stocks last
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Happy Father's Day to all the Dads out there!
Why not enter our giveaway on Facebook? Closes on Monday!
https://www.facebook.com/ImagineSpaUK/pos ts/10155333085982484

User

*Closed*
Competition Time!
Here's a chance to say 'Thank You Dad'...
... We'd love to hear why your Dad deserves some relaxation and pampering!
We will randomly pick a winner to win a voucher for him at a Spa of his choice. Good luck!
Competition closes Monday 18th June at 9am
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Blooming June Spa Experience, from £45pp!
It's the start of summer, start of the World Cup and hopefully more consistent warmer weather! So, to celebrate we have created our Blooming June Spa Experience for you!
Includes:... - Up to 4 hours Spa Facility Use - Robe, towel and slippers for your comfort - 30 minute Massage of your choice - 15 minute Mini Cleanse and Boost Facial
Weekdays just £45 per person Weekends just £49 per person
Call 01553 670991 & quote EOM-06-18
http://imaginespa.co.uk/kingslynn/offers/ spa/
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User

Summer's on it's way... and our June Spa offers are here!
Missing our emails? Why not sign up to our mailing list? Packed with special offers and news!
Plus... you'll receive a discount off your first treatment!
... What's not to love?
Click here to sign up now: http://imaginespa.co.uk/enews/
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User

Join us for our May Madness Pamper Experience
Struggling to decide what treatments you would like? Don’t panic, you can pick 'n' mix your treatments with us at Imagine Spa Kings Lynn.
... For just £49.00 per person Monday- Friday or £59.00 per person Saturday- Sunday you can enjoy:
- 4 hours use of our spa facilities - Robe, towel & slipper hire - unlimited teas to enjoy throughout your visit. - any 2 of the following 30 minute treatments: Back, neck & shoulder massage Prescriptive Discovery Facial (30mins) Soothing scalp massage & cooling leg & foot treatment Jessica Mini manicure or mini pedicure
Call us on 01553 670991 to book dates up until 31st August
Full payment required upon booking. Must book by 31st May for dates up until 31st August 2018 Offer not to be used in conjunction with any other offer, discount or promotion Treatments must be chosen from the above list.
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Tip of the Month!
Lipstick's most iconic colour has been reinvented this season, proving that there are endless ways to wear a dramatic red. Which red should you wear to suit your skin tone?
Here are a few pointers…
... If you are pale-skinned; bold red lipstick is not what you want. Have a look for shades that are more a mixture of coral-red, orange-red or peach-red. Subtler but more suitable!
If you have darker skin, you can get away with bolder red lipstick. Darker lipstick shades are best reserved for people with dark hair as the shades will complement each other.
Olive skinned should go for brighter reds. Dull, matte red, or purplish-reds, may not suit.
Asian complexions will work best with red lipsticks that have a blue or purplish undertone.
Whatever you do, try the lipstick before you buy it. If in doubt ask a professional!
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Join us with ‘A Royal Invitation’... celebrate the Royal Wedding in style with us at Imagine Spa Kings Lynn!
This exclusive online offer is available to buy now:
https://imaginespa.giftpro.co.uk/…/roya l-invitation-at-ima…/
... Truly relax as you enjoy: - 4 hours Spa facility use - A glorious glass of fizz each - Plus if you fancy a little more, we will treat you to 25% discount on any of our spa treatments from our Massage, Body and Facial ranges
Weekdays just £25 for two - Weekends just £35 for two
Hurry as this is a limited offer and must be bought before 9pm Monday 21st May 2018!
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*Closed*
With a rather large wedding looming this weekend we thought we'd give one of our fans the chance to feel like royalty too.
Simply nominate a friend in the comments below who has a big day coming up or who needs a treat and we will randomly pick a winner to receive a Make up Application and Manicure at the Imagine Spa of their choice.
... Closes 8pm on 19th May
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Treatment of the Month: NEW Charcoal & Volcanic Sand Anti-Pollution Facial, for just £39!
This Facial is packed with anti-oxidants to help build your skin’s defence to daily life & pollution.
To start our Cleansing Milk packed with antibacterial coconut oil and anti-oxidant rich green tea is used to gently remove daily grime, excess oil and unclog pores. An activated black charcoal sheet mask can absorb thousands of times its own weight in free radicals such as bacteria and p...ollution. To finish the Peruvian Protector sourced from the jojoba bush, grown in Peru this golden oil is packed with vitamin E and rich in anti-oxidants.
Call 01553 670991 & quote TOM-05-18
http://imaginespa.co.uk/kingslynn/offers/ spa/
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Royal Retreat Spa Day, from £30!
This May we are celebrating the wedding of the year with two Royally inspired packages to choose from!
Windsor Castle
... Includes: - Full use of the Spa & Leisure Facilities - Robe, towel and slippers for your comfort - 30 minute Prescriptive Facial
Weekdays £30 per person – Weekends £35 per person
Buckingham Palace
Includes: - Full use of the Spa & Leisure Facilities - Robe, towel and slippers for your comfort - Any 30 minute Massage of your choice - A glass of bubbly
Weekdays £39 per person – Weekends £45 per person
Call 01553 670991 & quote EOM-05-18
http://imaginespa.co.uk/kingslynn/offers/ spa/
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Pinch punch... first day of the month, our Spa offers are here!
Visit our website and choose a spa near you, to find out what's in store this May!
http://imaginespa.co.uk/

User

Wow... we've reached 8000 Facebook Fans! You're all amazing!
Thank you
More giveaways coming soon, keep posted!

User

Make the most of your evenings at Imagine Spa from just £19
The sunshine has finally arrived and our evenings feel that little bit longer, at Imagine Spa Knights Hill we have an exclusive discount to beat the weekday blues.
We are offering you the perfect excuse to indulge for less with any 30 minute Massage or Facial just £19
... Available Monday - Friday 4:30-8:30pm until April 30th 2018. Call us on 01553 670991 to book.
Time for a swim too? Upgrade for just £5 and use of spa facilities too until 9pm
Full payment taken on booking. Offer only valid Monday-Friday 4:30-8:30pm until April 30th 2018. Limited space available. Treatment time is strictly 30 minutes. Upgrade includes use of the spa facilities from 4:30-9pm with a robe towel and slippers. Cannot be used with any other offer or discount.
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User

I have worked in hospitality and understand in such large environments people may not get on. With that I have read tho i am disgusted. Management were apparently aware yet done nothing to resolve the situation for the poor girl. You need to look at the attitudes of your staff and the runnings behind the service doors and what happens as it will long term affect the service for your guests. This could possibly have ruined your business giving too much power to management who abuse this by bullying and encouraging this disgusting behaviour. Shame. Your other staff will also suffer now as im sure you will have cancellations and shortness of future bookings. How will those people with families then cope if there are shorter or no shifts. These are things irresponsible people do not think of the long term effects their immature decisions make. I hope you can resolve this and make it a happier working atmosphere. You have a lot of hard decisions to make.

User

owners are aware that their management of this business have been bullying personally and via the media, a member of staff was bullied so badly she felt she had to leave after 2.5 years of service ! Is this really where you want to spend your leisure time, be careful they don't dress up in your clothes and post derogatory comments on the media !!

User

You shouldn't even get 1 star for the behaviour of your staff. How disrespectful. I hope one day karma is a cunt and bites you on the ass twice as hard. Stupid girls

User

You should be Ashamed at some of your staff bloody disgusting behaviour ! Meant to be a place where people can relax and chill out and yet nasty comments making people feel uncomfortable, disgusting ! Outrageous should be sacked !

User

Would never ever go here after seeing the bullying post!! If the staff and management can bully another member of their staff making her leave, then God knows what they say behind clients back! Never in a million years will I be visiting this spa, what absolute vile management and how unprofessional!

User

No I would not recommend . . Spike sticking out . Where cover been off for at least year or more is now broken . In spa pool . In ladies changing room the changing table has rusting legs which nearly rusted though . Nasty cut foot in the waiting . And risk of it collapsing .

User

My wife and I had our wedding reception at Knights Hill years ago and we're thinking of rebooking as an anniversary treat and making use of the spa facilities, however based on recent events on social media we will definitely be looking to wait until this matter has been resolved in the only fair way, which is either the staff in question are investigated and potentially dismissed for gross misconduct or the venue changes hands and new management is brought in. We are two deeply disappointed potential repeat customers.

User

Me and my partner are booked in there for our wedding night and after seeing what I have I'm reluctant to go there as I am I bigger woman myself but my partner can't wait as he has a lot to say

User

Its not at all surprising that this spa has only 2 stars.

Vile "children" working there you should be disgusted by the behaviour of your staff. I really hope those girls seriously punished for this at least to be fired!!

Stupid girls.....

User

Imagine health and spa management how oils you like it if you were on the larger side of life and some small mined people done this to you and made it public?? Would you be happy about it? Would you accept it? Because I know j wouldn't accept it at all, I'm on the larger side of life but I have enough of an attitude to stand up and defend myself but not everyone does, so you have removed comments from your page regarding what you managers have been doing all that has done is made people more angry and feel like you are protecting the bullies and encouraging them to do it some more, I truly hope the person they done this to is getting all the love and support from family and friends at the minute and should be publicly apologised to by the bullies, personally I suggest if your so called investigations finds nothing wrong here then the police should get involved

User

If what has been said about the manager lucie Sharpe bullying a work colleague about her weight, she should be sacked. Does she realise the hurt she has caused? And how professional is she? People who are overweight suffer terribly, I hope people boycott until the perpetrators have been sacked for gross misconduct, which is what this is!!

User

I was looking at joining the gym but after seeing the behaviour from staff there not to mention the manager aswell I really will not feel comfortable as a bigger girl myself! Absolutely disgusting behaviour weather it's a joke or not it's unprofessional behaviour in that type of establishment where people go to not just keep fit but the majority to lose weight as we all don't have the perfect slim figure! Such a shame!

User

I think it's unacceptable what has gone on over social media. Remember your manger started this off by posting or reposting the image on social media in the first place! Joke or not, this is unprofessional in the first place from a manager who knew it would sparks reactions. If she doesn't get fired I think your business might not recover, it's going to be hard now for u as a business as your reputation is now up in arms! I was suppose to be coming twice this year with my friends will be looking for somewhere else now

User

I have just seen a photo on social media of the Manager of this establishment bullying and mocking an ex colleague who was a larger lady. How vile and disgusting of you!! Health Spa's are meant to promote Health & Wellbeing but this photo shows 2 Nasty, Vile girls (they are not women when they display such childish behaviour) totally demoralising this poor woman. I don't live anywhere near Kings Lyne thank God. Avoid this place like the plague!!!!!

User

I have been here before and really let down, my family have used this venue for years my grandparents renting out all of the superior rooms interconnecting. And nearly joining the gym a couple of years ago...wow and Im glad I didn't as if this has happened what an embarrassment for you! This should be completely what your against... Condoning it has just made you look so silly. I can't imagine the money u have just lost kings Lynn isn't a large place. Silly silly

User

How can you allow bullies to be employed at this place I was going to have my hen party come here but I think I'll go somewhere else. I think you need to get rid of your pathetic childish manager and take Charlotte back on show some decency!

User

Having a manager post a pic on social media taking the mick out of larger people whilst in their uniform inside the reception area of the spa. Good advertisement for your health spa where all shapes and sizes go.

User

Being a larger lady myself I would not visit this health spa I would be afraid to leave my clothes unattended if staff can do this to another member of staff it is disgusting I feel you should get rid of these members of staff as they are not worthy of these positions staff should make clients feel comfortable about themselves my daughter is being bridesmaid in August the wedding party was debating on spending the hen party at this establishment but NOT NOW NO WAY

User

After seeing the disgusting, unprofessional way that the manager of this spa has publicly humiliated a co-worker for being large I will not consider using this spa until the incident has been addressed. I acknowledge that there are often conflicting personalities in a work place but for a manager or anyone for that matter to publish such offensive and derogatory photos of someone is unforgivable. Beauty is more than skin deep and being of a larger size myself I would not feel comfortable using your services.

User

I have worked in hospitality and understand in such large environments people may not get on. With that I have read tho i am disgusted. Management were apparently aware yet done nothing to resolve the situation for the poor girl. You need to look at the attitudes of your staff and the runnings behind the service doors and what happens as it will long term affect the service for your guests. This could possibly have ruined your business giving too much power to management who abuse this by bullying and encouraging this disgusting behaviour. Shame. Your other staff will also suffer now as im sure you will have cancellations and shortness of future bookings. How will those people with families then cope if there are shorter or no shifts. These are things irresponsible people do not think of the long term effects their immature decisions make. I hope you can resolve this and make it a happier working atmosphere. You have a lot of hard decisions to make.

User

owners are aware that their management of this business have been bullying personally and via the media, a member of staff was bullied so badly she felt she had to leave after 2.5 years of service ! Is this really where you want to spend your leisure time, be careful they don't dress up in your clothes and post derogatory comments on the media !!

User

You shouldn't even get 1 star for the behaviour of your staff. How disrespectful. I hope one day karma is a cunt and bites you on the ass twice as hard. Stupid girls

User

You should be Ashamed at some of your staff bloody disgusting behaviour ! Meant to be a place where people can relax and chill out and yet nasty comments making people feel uncomfortable, disgusting ! Outrageous should be sacked !

User

Would never ever go here after seeing the bullying post!! If the staff and management can bully another member of their staff making her leave, then God knows what they say behind clients back! Never in a million years will I be visiting this spa, what absolute vile management and how unprofessional!

User

No I would not recommend . . Spike sticking out . Where cover been off for at least year or more is now broken . In spa pool . In ladies changing room the changing table has rusting legs which nearly rusted though . Nasty cut foot in the waiting . And risk of it collapsing .

User

My wife and I had our wedding reception at Knights Hill years ago and we're thinking of rebooking as an anniversary treat and making use of the spa facilities, however based on recent events on social media we will definitely be looking to wait until this matter has been resolved in the only fair way, which is either the staff in question are investigated and potentially dismissed for gross misconduct or the venue changes hands and new management is brought in. We are two deeply disappointed potential repeat customers.

User

Me and my partner are booked in there for our wedding night and after seeing what I have I'm reluctant to go there as I am I bigger woman myself but my partner can't wait as he has a lot to say

User

Its not at all surprising that this spa has only 2 stars.

Vile "children" working there you should be disgusted by the behaviour of your staff. I really hope those girls seriously punished for this at least to be fired!!

Stupid girls.....

User

Imagine health and spa management how oils you like it if you were on the larger side of life and some small mined people done this to you and made it public?? Would you be happy about it? Would you accept it? Because I know j wouldn't accept it at all, I'm on the larger side of life but I have enough of an attitude to stand up and defend myself but not everyone does, so you have removed comments from your page regarding what you managers have been doing all that has done is made people more angry and feel like you are protecting the bullies and encouraging them to do it some more, I truly hope the person they done this to is getting all the love and support from family and friends at the minute and should be publicly apologised to by the bullies, personally I suggest if your so called investigations finds nothing wrong here then the police should get involved

User

If what has been said about the manager lucie Sharpe bullying a work colleague about her weight, she should be sacked. Does she realise the hurt she has caused? And how professional is she? People who are overweight suffer terribly, I hope people boycott until the perpetrators have been sacked for gross misconduct, which is what this is!!

User

I was looking at joining the gym but after seeing the behaviour from staff there not to mention the manager aswell I really will not feel comfortable as a bigger girl myself! Absolutely disgusting behaviour weather it's a joke or not it's unprofessional behaviour in that type of establishment where people go to not just keep fit but the majority to lose weight as we all don't have the perfect slim figure! Such a shame!

User

I think it's unacceptable what has gone on over social media. Remember your manger started this off by posting or reposting the image on social media in the first place! Joke or not, this is unprofessional in the first place from a manager who knew it would sparks reactions. If she doesn't get fired I think your business might not recover, it's going to be hard now for u as a business as your reputation is now up in arms! I was suppose to be coming twice this year with my friends will be looking for somewhere else now

User

I have just seen a photo on social media of the Manager of this establishment bullying and mocking an ex colleague who was a larger lady. How vile and disgusting of you!! Health Spa's are meant to promote Health & Wellbeing but this photo shows 2 Nasty, Vile girls (they are not women when they display such childish behaviour) totally demoralising this poor woman. I don't live anywhere near Kings Lyne thank God. Avoid this place like the plague!!!!!

User

I have been here before and really let down, my family have used this venue for years my grandparents renting out all of the superior rooms interconnecting. And nearly joining the gym a couple of years ago...wow and Im glad I didn't as if this has happened what an embarrassment for you! This should be completely what your against... Condoning it has just made you look so silly. I can't imagine the money u have just lost kings Lynn isn't a large place. Silly silly

User

How can you allow bullies to be employed at this place I was going to have my hen party come here but I think I'll go somewhere else. I think you need to get rid of your pathetic childish manager and take Charlotte back on show some decency!

User

Having a manager post a pic on social media taking the mick out of larger people whilst in their uniform inside the reception area of the spa. Good advertisement for your health spa where all shapes and sizes go.

User

Being a larger lady myself I would not visit this health spa I would be afraid to leave my clothes unattended if staff can do this to another member of staff it is disgusting I feel you should get rid of these members of staff as they are not worthy of these positions staff should make clients feel comfortable about themselves my daughter is being bridesmaid in August the wedding party was debating on spending the hen party at this establishment but NOT NOW NO WAY

User

After seeing the disgusting, unprofessional way that the manager of this spa has publicly humiliated a co-worker for being large I will not consider using this spa until the incident has been addressed. I acknowledge that there are often conflicting personalities in a work place but for a manager or anyone for that matter to publish such offensive and derogatory photos of someone is unforgivable. Beauty is more than skin deep and being of a larger size myself I would not feel comfortable using your services.

User

I have worked in hospitality and understand in such large environments people may not get on. With that I have read tho i am disgusted. Management were apparently aware yet done nothing to resolve the situation for the poor girl. You need to look at the attitudes of your staff and the runnings behind the service doors and what happens as it will long term affect the service for your guests. This could possibly have ruined your business giving too much power to management who abuse this by bullying and encouraging this disgusting behaviour. Shame. Your other staff will also suffer now as im sure you will have cancellations and shortness of future bookings. How will those people with families then cope if there are shorter or no shifts. These are things irresponsible people do not think of the long term effects their immature decisions make. I hope you can resolve this and make it a happier working atmosphere. You have a lot of hard decisions to make.

User

owners are aware that their management of this business have been bullying personally and via the media, a member of staff was bullied so badly she felt she had to leave after 2.5 years of service ! Is this really where you want to spend your leisure time, be careful they don't dress up in your clothes and post derogatory comments on the media !!

User

You shouldn't even get 1 star for the behaviour of your staff. How disrespectful. I hope one day karma is a cunt and bites you on the ass twice as hard. Stupid girls

User

You should be Ashamed at some of your staff bloody disgusting behaviour ! Meant to be a place where people can relax and chill out and yet nasty comments making people feel uncomfortable, disgusting ! Outrageous should be sacked !

User

Would never ever go here after seeing the bullying post!! If the staff and management can bully another member of their staff making her leave, then God knows what they say behind clients back! Never in a million years will I be visiting this spa, what absolute vile management and how unprofessional!

User

No I would not recommend . . Spike sticking out . Where cover been off for at least year or more is now broken . In spa pool . In ladies changing room the changing table has rusting legs which nearly rusted though . Nasty cut foot in the waiting . And risk of it collapsing .

User

My wife and I had our wedding reception at Knights Hill years ago and we're thinking of rebooking as an anniversary treat and making use of the spa facilities, however based on recent events on social media we will definitely be looking to wait until this matter has been resolved in the only fair way, which is either the staff in question are investigated and potentially dismissed for gross misconduct or the venue changes hands and new management is brought in. We are two deeply disappointed potential repeat customers.

User

Me and my partner are booked in there for our wedding night and after seeing what I have I'm reluctant to go there as I am I bigger woman myself but my partner can't wait as he has a lot to say

User

Its not at all surprising that this spa has only 2 stars.

Vile "children" working there you should be disgusted by the behaviour of your staff. I really hope those girls seriously punished for this at least to be fired!!

Stupid girls.....

User

Imagine health and spa management how oils you like it if you were on the larger side of life and some small mined people done this to you and made it public?? Would you be happy about it? Would you accept it? Because I know j wouldn't accept it at all, I'm on the larger side of life but I have enough of an attitude to stand up and defend myself but not everyone does, so you have removed comments from your page regarding what you managers have been doing all that has done is made people more angry and feel like you are protecting the bullies and encouraging them to do it some more, I truly hope the person they done this to is getting all the love and support from family and friends at the minute and should be publicly apologised to by the bullies, personally I suggest if your so called investigations finds nothing wrong here then the police should get involved

User

If what has been said about the manager lucie Sharpe bullying a work colleague about her weight, she should be sacked. Does she realise the hurt she has caused? And how professional is she? People who are overweight suffer terribly, I hope people boycott until the perpetrators have been sacked for gross misconduct, which is what this is!!

User

I was looking at joining the gym but after seeing the behaviour from staff there not to mention the manager aswell I really will not feel comfortable as a bigger girl myself! Absolutely disgusting behaviour weather it's a joke or not it's unprofessional behaviour in that type of establishment where people go to not just keep fit but the majority to lose weight as we all don't have the perfect slim figure! Such a shame!

User

I think it's unacceptable what has gone on over social media. Remember your manger started this off by posting or reposting the image on social media in the first place! Joke or not, this is unprofessional in the first place from a manager who knew it would sparks reactions. If she doesn't get fired I think your business might not recover, it's going to be hard now for u as a business as your reputation is now up in arms! I was suppose to be coming twice this year with my friends will be looking for somewhere else now

User

I have just seen a photo on social media of the Manager of this establishment bullying and mocking an ex colleague who was a larger lady. How vile and disgusting of you!! Health Spa's are meant to promote Health & Wellbeing but this photo shows 2 Nasty, Vile girls (they are not women when they display such childish behaviour) totally demoralising this poor woman. I don't live anywhere near Kings Lyne thank God. Avoid this place like the plague!!!!!

User

I have been here before and really let down, my family have used this venue for years my grandparents renting out all of the superior rooms interconnecting. And nearly joining the gym a couple of years ago...wow and Im glad I didn't as if this has happened what an embarrassment for you! This should be completely what your against... Condoning it has just made you look so silly. I can't imagine the money u have just lost kings Lynn isn't a large place. Silly silly

User

How can you allow bullies to be employed at this place I was going to have my hen party come here but I think I'll go somewhere else. I think you need to get rid of your pathetic childish manager and take Charlotte back on show some decency!

User

Having a manager post a pic on social media taking the mick out of larger people whilst in their uniform inside the reception area of the spa. Good advertisement for your health spa where all shapes and sizes go.

User

Being a larger lady myself I would not visit this health spa I would be afraid to leave my clothes unattended if staff can do this to another member of staff it is disgusting I feel you should get rid of these members of staff as they are not worthy of these positions staff should make clients feel comfortable about themselves my daughter is being bridesmaid in August the wedding party was debating on spending the hen party at this establishment but NOT NOW NO WAY

User

After seeing the disgusting, unprofessional way that the manager of this spa has publicly humiliated a co-worker for being large I will not consider using this spa until the incident has been addressed. I acknowledge that there are often conflicting personalities in a work place but for a manager or anyone for that matter to publish such offensive and derogatory photos of someone is unforgivable. Beauty is more than skin deep and being of a larger size myself I would not feel comfortable using your services.

User

I have worked in hospitality and understand in such large environments people may not get on. With that I have read tho i am disgusted. Management were apparently aware yet done nothing to resolve the situation for the poor girl. You need to look at the attitudes of your staff and the runnings behind the service doors and what happens as it will long term affect the service for your guests. This could possibly have ruined your business giving too much power to management who abuse this by bullying and encouraging this disgusting behaviour. Shame. Your other staff will also suffer now as im sure you will have cancellations and shortness of future bookings. How will those people with families then cope if there are shorter or no shifts. These are things irresponsible people do not think of the long term effects their immature decisions make. I hope you can resolve this and make it a happier working atmosphere. You have a lot of hard decisions to make.

User

owners are aware that their management of this business have been bullying personally and via the media, a member of staff was bullied so badly she felt she had to leave after 2.5 years of service ! Is this really where you want to spend your leisure time, be careful they don't dress up in your clothes and post derogatory comments on the media !!

User

You shouldn't even get 1 star for the behaviour of your staff. How disrespectful. I hope one day karma is a cunt and bites you on the ass twice as hard. Stupid girls

User

You should be Ashamed at some of your staff bloody disgusting behaviour ! Meant to be a place where people can relax and chill out and yet nasty comments making people feel uncomfortable, disgusting ! Outrageous should be sacked !

User

Would never ever go here after seeing the bullying post!! If the staff and management can bully another member of their staff making her leave, then God knows what they say behind clients back! Never in a million years will I be visiting this spa, what absolute vile management and how unprofessional!

User

No I would not recommend . . Spike sticking out . Where cover been off for at least year or more is now broken . In spa pool . In ladies changing room the changing table has rusting legs which nearly rusted though . Nasty cut foot in the waiting . And risk of it collapsing .

User

My wife and I had our wedding reception at Knights Hill years ago and we're thinking of rebooking as an anniversary treat and making use of the spa facilities, however based on recent events on social media we will definitely be looking to wait until this matter has been resolved in the only fair way, which is either the staff in question are investigated and potentially dismissed for gross misconduct or the venue changes hands and new management is brought in. We are two deeply disappointed potential repeat customers.

User

Me and my partner are booked in there for our wedding night and after seeing what I have I'm reluctant to go there as I am I bigger woman myself but my partner can't wait as he has a lot to say

User

Its not at all surprising that this spa has only 2 stars.

Vile "children" working there you should be disgusted by the behaviour of your staff. I really hope those girls seriously punished for this at least to be fired!!

Stupid girls.....

User

Imagine health and spa management how oils you like it if you were on the larger side of life and some small mined people done this to you and made it public?? Would you be happy about it? Would you accept it? Because I know j wouldn't accept it at all, I'm on the larger side of life but I have enough of an attitude to stand up and defend myself but not everyone does, so you have removed comments from your page regarding what you managers have been doing all that has done is made people more angry and feel like you are protecting the bullies and encouraging them to do it some more, I truly hope the person they done this to is getting all the love and support from family and friends at the minute and should be publicly apologised to by the bullies, personally I suggest if your so called investigations finds nothing wrong here then the police should get involved

User

If what has been said about the manager lucie Sharpe bullying a work colleague about her weight, she should be sacked. Does she realise the hurt she has caused? And how professional is she? People who are overweight suffer terribly, I hope people boycott until the perpetrators have been sacked for gross misconduct, which is what this is!!

User

I was looking at joining the gym but after seeing the behaviour from staff there not to mention the manager aswell I really will not feel comfortable as a bigger girl myself! Absolutely disgusting behaviour weather it's a joke or not it's unprofessional behaviour in that type of establishment where people go to not just keep fit but the majority to lose weight as we all don't have the perfect slim figure! Such a shame!

User

I think it's unacceptable what has gone on over social media. Remember your manger started this off by posting or reposting the image on social media in the first place! Joke or not, this is unprofessional in the first place from a manager who knew it would sparks reactions. If she doesn't get fired I think your business might not recover, it's going to be hard now for u as a business as your reputation is now up in arms! I was suppose to be coming twice this year with my friends will be looking for somewhere else now

User

I have just seen a photo on social media of the Manager of this establishment bullying and mocking an ex colleague who was a larger lady. How vile and disgusting of you!! Health Spa's are meant to promote Health & Wellbeing but this photo shows 2 Nasty, Vile girls (they are not women when they display such childish behaviour) totally demoralising this poor woman. I don't live anywhere near Kings Lyne thank God. Avoid this place like the plague!!!!!

User

I have been here before and really let down, my family have used this venue for years my grandparents renting out all of the superior rooms interconnecting. And nearly joining the gym a couple of years ago...wow and Im glad I didn't as if this has happened what an embarrassment for you! This should be completely what your against... Condoning it has just made you look so silly. I can't imagine the money u have just lost kings Lynn isn't a large place. Silly silly

User

How can you allow bullies to be employed at this place I was going to have my hen party come here but I think I'll go somewhere else. I think you need to get rid of your pathetic childish manager and take Charlotte back on show some decency!

User

Having a manager post a pic on social media taking the mick out of larger people whilst in their uniform inside the reception area of the spa. Good advertisement for your health spa where all shapes and sizes go.

User

Being a larger lady myself I would not visit this health spa I would be afraid to leave my clothes unattended if staff can do this to another member of staff it is disgusting I feel you should get rid of these members of staff as they are not worthy of these positions staff should make clients feel comfortable about themselves my daughter is being bridesmaid in August the wedding party was debating on spending the hen party at this establishment but NOT NOW NO WAY

User

After seeing the disgusting, unprofessional way that the manager of this spa has publicly humiliated a co-worker for being large I will not consider using this spa until the incident has been addressed. I acknowledge that there are often conflicting personalities in a work place but for a manager or anyone for that matter to publish such offensive and derogatory photos of someone is unforgivable. Beauty is more than skin deep and being of a larger size myself I would not feel comfortable using your services.

User

I have worked in hospitality and understand in such large environments people may not get on. With that I have read tho i am disgusted. Management were apparently aware yet done nothing to resolve the situation for the poor girl. You need to look at the attitudes of your staff and the runnings behind the service doors and what happens as it will long term affect the service for your guests. This could possibly have ruined your business giving too much power to management who abuse this by bullying and encouraging this disgusting behaviour. Shame. Your other staff will also suffer now as im sure you will have cancellations and shortness of future bookings. How will those people with families then cope if there are shorter or no shifts. These are things irresponsible people do not think of the long term effects their immature decisions make. I hope you can resolve this and make it a happier working atmosphere. You have a lot of hard decisions to make.

User

owners are aware that their management of this business have been bullying personally and via the media, a member of staff was bullied so badly she felt she had to leave after 2.5 years of service ! Is this really where you want to spend your leisure time, be careful they don't dress up in your clothes and post derogatory comments on the media !!

User

You shouldn't even get 1 star for the behaviour of your staff. How disrespectful. I hope one day karma is a cunt and bites you on the ass twice as hard. Stupid girls

User

You should be Ashamed at some of your staff bloody disgusting behaviour ! Meant to be a place where people can relax and chill out and yet nasty comments making people feel uncomfortable, disgusting ! Outrageous should be sacked !

User

Would never ever go here after seeing the bullying post!! If the staff and management can bully another member of their staff making her leave, then God knows what they say behind clients back! Never in a million years will I be visiting this spa, what absolute vile management and how unprofessional!

User

No I would not recommend . . Spike sticking out . Where cover been off for at least year or more is now broken . In spa pool . In ladies changing room the changing table has rusting legs which nearly rusted though . Nasty cut foot in the waiting . And risk of it collapsing .

User

My wife and I had our wedding reception at Knights Hill years ago and we're thinking of rebooking as an anniversary treat and making use of the spa facilities, however based on recent events on social media we will definitely be looking to wait until this matter has been resolved in the only fair way, which is either the staff in question are investigated and potentially dismissed for gross misconduct or the venue changes hands and new management is brought in. We are two deeply disappointed potential repeat customers.

User

Me and my partner are booked in there for our wedding night and after seeing what I have I'm reluctant to go there as I am I bigger woman myself but my partner can't wait as he has a lot to say

User

Its not at all surprising that this spa has only 2 stars.

Vile "children" working there you should be disgusted by the behaviour of your staff. I really hope those girls seriously punished for this at least to be fired!!

Stupid girls.....

User

Imagine health and spa management how oils you like it if you were on the larger side of life and some small mined people done this to you and made it public?? Would you be happy about it? Would you accept it? Because I know j wouldn't accept it at all, I'm on the larger side of life but I have enough of an attitude to stand up and defend myself but not everyone does, so you have removed comments from your page regarding what you managers have been doing all that has done is made people more angry and feel like you are protecting the bullies and encouraging them to do it some more, I truly hope the person they done this to is getting all the love and support from family and friends at the minute and should be publicly apologised to by the bullies, personally I suggest if your so called investigations finds nothing wrong here then the police should get involved

User

If what has been said about the manager lucie Sharpe bullying a work colleague about her weight, she should be sacked. Does she realise the hurt she has caused? And how professional is she? People who are overweight suffer terribly, I hope people boycott until the perpetrators have been sacked for gross misconduct, which is what this is!!

User

I was looking at joining the gym but after seeing the behaviour from staff there not to mention the manager aswell I really will not feel comfortable as a bigger girl myself! Absolutely disgusting behaviour weather it's a joke or not it's unprofessional behaviour in that type of establishment where people go to not just keep fit but the majority to lose weight as we all don't have the perfect slim figure! Such a shame!

User

I think it's unacceptable what has gone on over social media. Remember your manger started this off by posting or reposting the image on social media in the first place! Joke or not, this is unprofessional in the first place from a manager who knew it would sparks reactions. If she doesn't get fired I think your business might not recover, it's going to be hard now for u as a business as your reputation is now up in arms! I was suppose to be coming twice this year with my friends will be looking for somewhere else now

User

I have just seen a photo on social media of the Manager of this establishment bullying and mocking an ex colleague who was a larger lady. How vile and disgusting of you!! Health Spa's are meant to promote Health & Wellbeing but this photo shows 2 Nasty, Vile girls (they are not women when they display such childish behaviour) totally demoralising this poor woman. I don't live anywhere near Kings Lyne thank God. Avoid this place like the plague!!!!!

User

I have been here before and really let down, my family have used this venue for years my grandparents renting out all of the superior rooms interconnecting. And nearly joining the gym a couple of years ago...wow and Im glad I didn't as if this has happened what an embarrassment for you! This should be completely what your against... Condoning it has just made you look so silly. I can't imagine the money u have just lost kings Lynn isn't a large place. Silly silly

User

How can you allow bullies to be employed at this place I was going to have my hen party come here but I think I'll go somewhere else. I think you need to get rid of your pathetic childish manager and take Charlotte back on show some decency!

User

Having a manager post a pic on social media taking the mick out of larger people whilst in their uniform inside the reception area of the spa. Good advertisement for your health spa where all shapes and sizes go.

User

Being a larger lady myself I would not visit this health spa I would be afraid to leave my clothes unattended if staff can do this to another member of staff it is disgusting I feel you should get rid of these members of staff as they are not worthy of these positions staff should make clients feel comfortable about themselves my daughter is being bridesmaid in August the wedding party was debating on spending the hen party at this establishment but NOT NOW NO WAY

User

After seeing the disgusting, unprofessional way that the manager of this spa has publicly humiliated a co-worker for being large I will not consider using this spa until the incident has been addressed. I acknowledge that there are often conflicting personalities in a work place but for a manager or anyone for that matter to publish such offensive and derogatory photos of someone is unforgivable. Beauty is more than skin deep and being of a larger size myself I would not feel comfortable using your services.

More about Imagine Health & Spa

Imagine Health & Spa is located at Knights Hill Hotel, South Wootton, PE30 3HQ King's Lynn, Norfolk
01553 670991
Monday: 07:00 - 22:00
Tuesday: 07:00 - 22:00
Wednesday: 07:00 - 22:00
Thursday: 07:00 - 22:00
Friday: 07:00 - 22:00
Saturday: 07:00 - 20:00
Sunday: 09:00 - 18:00
http://imaginespa.co.uk/kingslynn/