Madhatters Tea Room

Monday: 10:00 - 16:00
Tuesday: 10:00 - 16:00
Wednesday: 10:00 - 16:00
Thursday: 10:00 - 16:00
Friday: 09:00 - 16:00
Saturday: 09:00 - 16:00
Sunday: 10:00 - 15:30

About Madhatters Tea Room

Serving Fine Loose Leaf Teas, Coffees, Hot Chocolates, Freshly baked traditional Cakes and good homemade food. Using locally sourced produce.

Reviews

User

LATE FOR A VERY IMPORTANT DATE?
That's okaY, we can prepare something to go for you.
#Southend #Cake #Sandwich

User

CAN YOU TAKE ON THE JABBERWOCKY?
Our Jabberwocky is a brillig feast like no other! A sweet battered sandwich filled with cheese, ham and raspberry jam topped with a drizzle of maple syrup and a dusting of icing sugar, all for just £6.50. Come and try it today!
#Southend #Sandwich #Cake

User

ENJOY CAKES JUST THE WAY NANNA MADE THEM
All of our scrumptious treats are homemade and freshly prepared on-site following the same recipes that our family has been using for generations.
#Southend #Cakes #Coffee

User

If you are planning a trip to MadHatters for Afternoon Tea this week be sure to book in advance.
Call us now on 01702 332600
#Southend #AfternoonTea #Cakes #Tea

User

We don't just make cakes... We make quiches too! Join us for breakfast, brunch, lunch or a snack to go this weekend.
#Southend #Brunch #Lunch #Snacks #Cake

User

Step out of the sun into wonderland for a refreshing slice of our @pimmsgb drizzle cake!
Weekends have never looked so good 👀
#Southendonsea #Essex #Pimms #Pimmsoclock

User

Happiness is... Freshly baked muffins! #QuoteOfTheDay #Southend #Muffins #Cake

User

Are you a chocoholic? The MadHatters Tea Room is choc-a-block with choco treats. #Southend #Tea #Cake #Lunch #Brunch #Cupcakes #Sandwich #Coffee

User

IS THE WORLD DRIVING YOU BONKERS?
Escape it all with a cup of tea and a slice of something lovely at MadHatters.
#Southend #Tea #Cake

User

BOOK YOUR AFTERNOON TEA TODAY
There's nothing quite like afternoon tea at MadHatters. Enjoy a selection of delicious finger sandwiches, homemade cakes, freshly baked scones and a pot of tea or cup of coffee.
... Book now to avoid disappointment, call 01702 332 600
#Southend #AfternoonTea #Cake
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User

EVERYTHING SEEMS BETTER WITH COFFEE
Having one of those days? Thank goodness for caffeine! Wash your worries away with a cup of coffee at MadHatters.
... #Southend #Coffee #Tea
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User

You don't have to be an earl to enjoy a good sandwich.
Our sandwiches are perfect for every one, from the sleepiest dormouse to the Red Queen herself.
#Southend #Sandwiches #Lunch

User

FANCY A HAPPY CUPPA?
Enjoy a pot of postiviTEA at MadHatters Tea Rooms.
#Southend #Tea #Cake

User

START YOUR DAY THE MADHATTERS WAY
Treat yourself to a most splendid breakfast at MadHatters. You'd have to be mad to miss it!
... #Southend #Breakfast #Pancakes
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User

Come rain or shine, there's always a delicious treat waiting for you at the MadHatters Tea Room.
#Southend #Tea #Cake

User

ARE YOU MAD ABOUT CAKE?
Our scrumptious cakes will send you bonkers! But don't worry... all the best people are.
... #Southend #Coffee #Cake
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User

CHECK IN AND CHECK US OUT
Will you be visiting the MadHatters Tea Room today? Don't forget to check in.
... #Southend #CheckIn #Cake
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User

There's always something scrumptious in the Mad Hatters window. Come and see what delights we have in store today.
#Southend #Cake #Lunch

User

TREAT YOURSELF TO BRUNCH AT MADHATTERS
Not quite breakfast... Not quite lunch... But always delicious! Enjoy a spot of brunch at the Mad Hatters Tea Room!
... #Brunch #Snacks #Southend
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User

STRAWBERRIES AND CREAM AFTERNOON TEA ** Available July and August **
Summer is here and there’s no better way to celebrate than with our sensational Strawberries and Cream Afternoon Tea. Available for July and August, this gorgeous afternoon tea includes:
... - A trio of fresh finger sandwiches filled with chicken mayo & red apple, smoked salmon & cream cheese and mozzarella & basil - Miniature bacon cheese scones served with chilli jam and herbed cream cheese - Handcrafted strawberry & cream Victoria sponges - Chocolate and strawberry dipped Viennese fingers - Strawberry & lemon cheesecake pastry tarts - Scones, luxurious clotted cream and award-winning strawberry preserve - A glass of Pimms or a Strawberries & Cream Baileys - Pot of loose leaf tea or coffee of your choice
£22.95 pp, minimum notice of 36 hours Telephone bookings only, call 01702 332 600 (Deposit Required When Booking)
#Southend #Essex #AfternoonTea #BookNow #Share
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User

Was treated to afternoon tea for my birthday and it was really lovely. Cakes were yummy, sandwiches were lovely and staff were really friendly. Would recommend and will be back �

User

Visited today with my mum and daughter, absolutely lovely place and great little find. Can’t believe it’s been there for 4 years and i have never known about it. Afternoon Tea was lovely and would highly recommend the apple crumble infused tea, it’s delicious. Staff were really friendly and were absolutely great with my little one, made a smaller chocolate milkshake and sandwich for her. Will be returning �

User

Very cute tea room. Loved the quiche and the apple & strawberry pie is to die for. Thanks ladies for a relaxing afternoon �

User

This place is a hidden treasure, I had heard about this place but had never been, I was taken here by my son who treated me to a New Years Eve breakfast. I don’t know what I was expecting but I have to say the food was exceptional, local produce, excellent quality and full of flavour, the atmosphere, the ambience and the friendly staff made it extra special!! Although I was full I could not leave without a slice of coffee cake and a slice of lemon drizzle which were superb, will definitely be going back! 5 star food with a 5 star service.

User

My friend and I went for their gin afternoon tea as a birthday treat to each other. The ladies were lovely and the food was gorgeous. Would definitely come back again. Thankyou for such a lovely afternoon.

User

My 2 and a half year old daughter attended the princess afternoon tea party with her daddy today. I have just come in from work and she literally hasn’t stopped talking about all the fun she has had! Thank you so much.

User

Me and my partner attended the mentalist act they put on tonight , it was so good we enjoyed every part of the night food was great service great lovely friendly staff top job would reccomend to anyone .

User

I took my Grandaughter to the Princesses Afternoon tea party today. It was an amazing afternoon, the staff went above and beyond to ensure that the children had a fabulous time. They entracted well and nothing was too much trouble. Highly recommended.

User

I had my Son’s First birthday here a few weeks ago and absolutely loved it, everyone that came commented to me how lovely Mad Hatter’s is. About 20 if us had an afternoon tea and the food was amazing, one of the best I’ve had. The staff we’re so lovely and attentive and made the whole day less stressful, they went out of their way to make sure we had everything we needed and if there was anything they could do; they would do it. Would Defiently recommend.

Thank you for helping to make my sons birthday amazing �

User

Had the most yummy Mother's Day afternoon tea at Madhatters today!! This is one of my favourite places to come for a meal or treat anyway & you never disappoint, but you outdid yourselves today, great food & great service as per usual!! Thank you from me & mine x

User

Had a lovely afternoon, amazing and friendly service, tasty food. Can’t wait to return. Would recommend to anyone looking for a nice place for a girly gossip with friends in a quirky setting �

User

Had a lovely afternoon tea here for my daughter 30th. Birthday. 10 of us in total, including 2 children. One of best afternoon teas we have had, staff was so lovely, would recommend to everyone. Thank you xx

User

Come here at least once a month minimum! With my sister and my 3 year old little girl: we're always made welcome, the ladies there are awesome and attentive, and the food is amazing �� this place better never leave us �

User

Booked afternoon tea for me and my mum, and had off the menu for the girl. It was very DELISH. Had 3 different finger sandwiches and a mini home made quiche. Then individual carrot cake brownie and a frangipani type thing, then scone with cream and jam.. very prompt service even though it was quite busy, had a lovely time, can’t wait to go back xx

User

The surroundings were really nice something to look at on each wall. Service was quick and adapted our 3 year old lunch and drink. Presentation of our food was really nice and tasted nice too. Owner was very friendly in particular to our very chatty 3 yr old who got free chocolates. Would have given 5 star but prices were a little high, however I would still return.

User

I took my mum here for an early mother’s day celebration. We had afternoon tea for 3 of us, including a children’s afternoon tea. The selection of sandwiches were very fresh and very tasty. The scones were very fresh and tasty. The cakes were also extremely homemade and delicious. The only thing I would say is that I didn’t find one particular member of staff overly friendly (I actually think she was the owner). The younger waitress who served us was friendly enough. When I called to make the booking the lady wasnt overly helpful and when I called to advise we were running late she wasnt particularly friendly (I think the same lady). When we arrived she wasn’t particularly welcoming, and it was only at the end whilst paying the bill she asked how our tea was. I think the service could do with some improvement because the food and the tea room itself is truly lovely. A lovely afternoon tea though, thank you.

User

Marked down as website states one price but we were charged more. Sandwich selection for the afternoon tea were also not as advertised on website..advertised as ham and mustard,egg mayo and salmon. We received mozzarella and basil, salmon and cream cheese and chicken and apple! Yuk! ( I’m allergic to chicken) Have to say I wouldn’t have booked if I’d realised the price and what we were going to get. Wouldn’t go again to be honest. Disappointing.

User

Food was lovely. However, staff very rude and abrupt. Website says £14.95 for afternoon tea and so does the menu we were given at our table. When we went to pay the bill we were charged £16.95pp for 4 people. When I queried it the waitress/owner (not sure) told me we would have been told on the phone about the price increase when we booked it, I said we weren’t and she just replied with ‘you were’ and walked off, very rude! We paid the full bill but we weren’t happy with the way this was dealt with or the service we received. The lady said the price increase happened in January! Surely putting a sticker over the price is better than misleading customers !? This was for a late Mother’s Day treat (2 weeks later) and was awkward having to query the price.

User

Went in today with my Daughter an older woman with blonde hair very extremly rude do no recommend this place .

User

Was treated to afternoon tea for my birthday and it was really lovely. Cakes were yummy, sandwiches were lovely and staff were really friendly. Would recommend and will be back �

User

Visited today with my mum and daughter, absolutely lovely place and great little find. Can’t believe it’s been there for 4 years and i have never known about it. Afternoon Tea was lovely and would highly recommend the apple crumble infused tea, it’s delicious. Staff were really friendly and were absolutely great with my little one, made a smaller chocolate milkshake and sandwich for her. Will be returning �

User

Very cute tea room. Loved the quiche and the apple & strawberry pie is to die for. Thanks ladies for a relaxing afternoon �

User

This place is a hidden treasure, I had heard about this place but had never been, I was taken here by my son who treated me to a New Years Eve breakfast. I don’t know what I was expecting but I have to say the food was exceptional, local produce, excellent quality and full of flavour, the atmosphere, the ambience and the friendly staff made it extra special!! Although I was full I could not leave without a slice of coffee cake and a slice of lemon drizzle which were superb, will definitely be going back! 5 star food with a 5 star service.

User

My friend and I went for their gin afternoon tea as a birthday treat to each other. The ladies were lovely and the food was gorgeous. Would definitely come back again. Thankyou for such a lovely afternoon.

User

My 2 and a half year old daughter attended the princess afternoon tea party with her daddy today. I have just come in from work and she literally hasn’t stopped talking about all the fun she has had! Thank you so much.

User

Me and my partner attended the mentalist act they put on tonight , it was so good we enjoyed every part of the night food was great service great lovely friendly staff top job would reccomend to anyone .

User

I took my Grandaughter to the Princesses Afternoon tea party today. It was an amazing afternoon, the staff went above and beyond to ensure that the children had a fabulous time. They entracted well and nothing was too much trouble. Highly recommended.

User

I had my Son’s First birthday here a few weeks ago and absolutely loved it, everyone that came commented to me how lovely Mad Hatter’s is. About 20 if us had an afternoon tea and the food was amazing, one of the best I’ve had. The staff we’re so lovely and attentive and made the whole day less stressful, they went out of their way to make sure we had everything we needed and if there was anything they could do; they would do it. Would Defiently recommend.

Thank you for helping to make my sons birthday amazing �

User

Had the most yummy Mother's Day afternoon tea at Madhatters today!! This is one of my favourite places to come for a meal or treat anyway & you never disappoint, but you outdid yourselves today, great food & great service as per usual!! Thank you from me & mine x

User

Had a lovely afternoon, amazing and friendly service, tasty food. Can’t wait to return. Would recommend to anyone looking for a nice place for a girly gossip with friends in a quirky setting �

User

Had a lovely afternoon tea here for my daughter 30th. Birthday. 10 of us in total, including 2 children. One of best afternoon teas we have had, staff was so lovely, would recommend to everyone. Thank you xx

User

Come here at least once a month minimum! With my sister and my 3 year old little girl: we're always made welcome, the ladies there are awesome and attentive, and the food is amazing �� this place better never leave us �

User

Booked afternoon tea for me and my mum, and had off the menu for the girl. It was very DELISH. Had 3 different finger sandwiches and a mini home made quiche. Then individual carrot cake brownie and a frangipani type thing, then scone with cream and jam.. very prompt service even though it was quite busy, had a lovely time, can’t wait to go back xx

User

The surroundings were really nice something to look at on each wall. Service was quick and adapted our 3 year old lunch and drink. Presentation of our food was really nice and tasted nice too. Owner was very friendly in particular to our very chatty 3 yr old who got free chocolates. Would have given 5 star but prices were a little high, however I would still return.

User

I took my mum here for an early mother’s day celebration. We had afternoon tea for 3 of us, including a children’s afternoon tea. The selection of sandwiches were very fresh and very tasty. The scones were very fresh and tasty. The cakes were also extremely homemade and delicious. The only thing I would say is that I didn’t find one particular member of staff overly friendly (I actually think she was the owner). The younger waitress who served us was friendly enough. When I called to make the booking the lady wasnt overly helpful and when I called to advise we were running late she wasnt particularly friendly (I think the same lady). When we arrived she wasn’t particularly welcoming, and it was only at the end whilst paying the bill she asked how our tea was. I think the service could do with some improvement because the food and the tea room itself is truly lovely. A lovely afternoon tea though, thank you.

User

Marked down as website states one price but we were charged more. Sandwich selection for the afternoon tea were also not as advertised on website..advertised as ham and mustard,egg mayo and salmon. We received mozzarella and basil, salmon and cream cheese and chicken and apple! Yuk! ( I’m allergic to chicken) Have to say I wouldn’t have booked if I’d realised the price and what we were going to get. Wouldn’t go again to be honest. Disappointing.

User

Food was lovely. However, staff very rude and abrupt. Website says £14.95 for afternoon tea and so does the menu we were given at our table. When we went to pay the bill we were charged £16.95pp for 4 people. When I queried it the waitress/owner (not sure) told me we would have been told on the phone about the price increase when we booked it, I said we weren’t and she just replied with ‘you were’ and walked off, very rude! We paid the full bill but we weren’t happy with the way this was dealt with or the service we received. The lady said the price increase happened in January! Surely putting a sticker over the price is better than misleading customers !? This was for a late Mother’s Day treat (2 weeks later) and was awkward having to query the price.

User

Went in today with my Daughter an older woman with blonde hair very extremly rude do no recommend this place .

User

Was treated to afternoon tea for my birthday and it was really lovely. Cakes were yummy, sandwiches were lovely and staff were really friendly. Would recommend and will be back �

User

Visited today with my mum and daughter, absolutely lovely place and great little find. Can’t believe it’s been there for 4 years and i have never known about it. Afternoon Tea was lovely and would highly recommend the apple crumble infused tea, it’s delicious. Staff were really friendly and were absolutely great with my little one, made a smaller chocolate milkshake and sandwich for her. Will be returning �

User

Very cute tea room. Loved the quiche and the apple & strawberry pie is to die for. Thanks ladies for a relaxing afternoon �

User

This place is a hidden treasure, I had heard about this place but had never been, I was taken here by my son who treated me to a New Years Eve breakfast. I don’t know what I was expecting but I have to say the food was exceptional, local produce, excellent quality and full of flavour, the atmosphere, the ambience and the friendly staff made it extra special!! Although I was full I could not leave without a slice of coffee cake and a slice of lemon drizzle which were superb, will definitely be going back! 5 star food with a 5 star service.

User

My friend and I went for their gin afternoon tea as a birthday treat to each other. The ladies were lovely and the food was gorgeous. Would definitely come back again. Thankyou for such a lovely afternoon.

User

My 2 and a half year old daughter attended the princess afternoon tea party with her daddy today. I have just come in from work and she literally hasn’t stopped talking about all the fun she has had! Thank you so much.

User

Me and my partner attended the mentalist act they put on tonight , it was so good we enjoyed every part of the night food was great service great lovely friendly staff top job would reccomend to anyone .

User

I took my Grandaughter to the Princesses Afternoon tea party today. It was an amazing afternoon, the staff went above and beyond to ensure that the children had a fabulous time. They entracted well and nothing was too much trouble. Highly recommended.

User

I had my Son’s First birthday here a few weeks ago and absolutely loved it, everyone that came commented to me how lovely Mad Hatter’s is. About 20 if us had an afternoon tea and the food was amazing, one of the best I’ve had. The staff we’re so lovely and attentive and made the whole day less stressful, they went out of their way to make sure we had everything we needed and if there was anything they could do; they would do it. Would Defiently recommend.

Thank you for helping to make my sons birthday amazing �

User

Had the most yummy Mother's Day afternoon tea at Madhatters today!! This is one of my favourite places to come for a meal or treat anyway & you never disappoint, but you outdid yourselves today, great food & great service as per usual!! Thank you from me & mine x

User

Had a lovely afternoon, amazing and friendly service, tasty food. Can’t wait to return. Would recommend to anyone looking for a nice place for a girly gossip with friends in a quirky setting �

User

Had a lovely afternoon tea here for my daughter 30th. Birthday. 10 of us in total, including 2 children. One of best afternoon teas we have had, staff was so lovely, would recommend to everyone. Thank you xx

User

Come here at least once a month minimum! With my sister and my 3 year old little girl: we're always made welcome, the ladies there are awesome and attentive, and the food is amazing �� this place better never leave us �

User

Booked afternoon tea for me and my mum, and had off the menu for the girl. It was very DELISH. Had 3 different finger sandwiches and a mini home made quiche. Then individual carrot cake brownie and a frangipani type thing, then scone with cream and jam.. very prompt service even though it was quite busy, had a lovely time, can’t wait to go back xx

User

The surroundings were really nice something to look at on each wall. Service was quick and adapted our 3 year old lunch and drink. Presentation of our food was really nice and tasted nice too. Owner was very friendly in particular to our very chatty 3 yr old who got free chocolates. Would have given 5 star but prices were a little high, however I would still return.

User

I took my mum here for an early mother’s day celebration. We had afternoon tea for 3 of us, including a children’s afternoon tea. The selection of sandwiches were very fresh and very tasty. The scones were very fresh and tasty. The cakes were also extremely homemade and delicious. The only thing I would say is that I didn’t find one particular member of staff overly friendly (I actually think she was the owner). The younger waitress who served us was friendly enough. When I called to make the booking the lady wasnt overly helpful and when I called to advise we were running late she wasnt particularly friendly (I think the same lady). When we arrived she wasn’t particularly welcoming, and it was only at the end whilst paying the bill she asked how our tea was. I think the service could do with some improvement because the food and the tea room itself is truly lovely. A lovely afternoon tea though, thank you.

User

Marked down as website states one price but we were charged more. Sandwich selection for the afternoon tea were also not as advertised on website..advertised as ham and mustard,egg mayo and salmon. We received mozzarella and basil, salmon and cream cheese and chicken and apple! Yuk! ( I’m allergic to chicken) Have to say I wouldn’t have booked if I’d realised the price and what we were going to get. Wouldn’t go again to be honest. Disappointing.

User

Food was lovely. However, staff very rude and abrupt. Website says £14.95 for afternoon tea and so does the menu we were given at our table. When we went to pay the bill we were charged £16.95pp for 4 people. When I queried it the waitress/owner (not sure) told me we would have been told on the phone about the price increase when we booked it, I said we weren’t and she just replied with ‘you were’ and walked off, very rude! We paid the full bill but we weren’t happy with the way this was dealt with or the service we received. The lady said the price increase happened in January! Surely putting a sticker over the price is better than misleading customers !? This was for a late Mother’s Day treat (2 weeks later) and was awkward having to query the price.

User

Went in today with my Daughter an older woman with blonde hair very extremly rude do no recommend this place .

User

Was treated to afternoon tea for my birthday and it was really lovely. Cakes were yummy, sandwiches were lovely and staff were really friendly. Would recommend and will be back �

User

Visited today with my mum and daughter, absolutely lovely place and great little find. Can’t believe it’s been there for 4 years and i have never known about it. Afternoon Tea was lovely and would highly recommend the apple crumble infused tea, it’s delicious. Staff were really friendly and were absolutely great with my little one, made a smaller chocolate milkshake and sandwich for her. Will be returning �

User

Very cute tea room. Loved the quiche and the apple & strawberry pie is to die for. Thanks ladies for a relaxing afternoon �

User

This place is a hidden treasure, I had heard about this place but had never been, I was taken here by my son who treated me to a New Years Eve breakfast. I don’t know what I was expecting but I have to say the food was exceptional, local produce, excellent quality and full of flavour, the atmosphere, the ambience and the friendly staff made it extra special!! Although I was full I could not leave without a slice of coffee cake and a slice of lemon drizzle which were superb, will definitely be going back! 5 star food with a 5 star service.

User

My friend and I went for their gin afternoon tea as a birthday treat to each other. The ladies were lovely and the food was gorgeous. Would definitely come back again. Thankyou for such a lovely afternoon.

User

My 2 and a half year old daughter attended the princess afternoon tea party with her daddy today. I have just come in from work and she literally hasn’t stopped talking about all the fun she has had! Thank you so much.

User

Me and my partner attended the mentalist act they put on tonight , it was so good we enjoyed every part of the night food was great service great lovely friendly staff top job would reccomend to anyone .

User

I took my Grandaughter to the Princesses Afternoon tea party today. It was an amazing afternoon, the staff went above and beyond to ensure that the children had a fabulous time. They entracted well and nothing was too much trouble. Highly recommended.

User

I had my Son’s First birthday here a few weeks ago and absolutely loved it, everyone that came commented to me how lovely Mad Hatter’s is. About 20 if us had an afternoon tea and the food was amazing, one of the best I’ve had. The staff we’re so lovely and attentive and made the whole day less stressful, they went out of their way to make sure we had everything we needed and if there was anything they could do; they would do it. Would Defiently recommend.

Thank you for helping to make my sons birthday amazing �

User

Had the most yummy Mother's Day afternoon tea at Madhatters today!! This is one of my favourite places to come for a meal or treat anyway & you never disappoint, but you outdid yourselves today, great food & great service as per usual!! Thank you from me & mine x

User

Had a lovely afternoon, amazing and friendly service, tasty food. Can’t wait to return. Would recommend to anyone looking for a nice place for a girly gossip with friends in a quirky setting �

User

Had a lovely afternoon tea here for my daughter 30th. Birthday. 10 of us in total, including 2 children. One of best afternoon teas we have had, staff was so lovely, would recommend to everyone. Thank you xx

User

Come here at least once a month minimum! With my sister and my 3 year old little girl: we're always made welcome, the ladies there are awesome and attentive, and the food is amazing �� this place better never leave us �

User

Booked afternoon tea for me and my mum, and had off the menu for the girl. It was very DELISH. Had 3 different finger sandwiches and a mini home made quiche. Then individual carrot cake brownie and a frangipani type thing, then scone with cream and jam.. very prompt service even though it was quite busy, had a lovely time, can’t wait to go back xx

User

The surroundings were really nice something to look at on each wall. Service was quick and adapted our 3 year old lunch and drink. Presentation of our food was really nice and tasted nice too. Owner was very friendly in particular to our very chatty 3 yr old who got free chocolates. Would have given 5 star but prices were a little high, however I would still return.

User

I took my mum here for an early mother’s day celebration. We had afternoon tea for 3 of us, including a children’s afternoon tea. The selection of sandwiches were very fresh and very tasty. The scones were very fresh and tasty. The cakes were also extremely homemade and delicious. The only thing I would say is that I didn’t find one particular member of staff overly friendly (I actually think she was the owner). The younger waitress who served us was friendly enough. When I called to make the booking the lady wasnt overly helpful and when I called to advise we were running late she wasnt particularly friendly (I think the same lady). When we arrived she wasn’t particularly welcoming, and it was only at the end whilst paying the bill she asked how our tea was. I think the service could do with some improvement because the food and the tea room itself is truly lovely. A lovely afternoon tea though, thank you.

User

Marked down as website states one price but we were charged more. Sandwich selection for the afternoon tea were also not as advertised on website..advertised as ham and mustard,egg mayo and salmon. We received mozzarella and basil, salmon and cream cheese and chicken and apple! Yuk! ( I’m allergic to chicken) Have to say I wouldn’t have booked if I’d realised the price and what we were going to get. Wouldn’t go again to be honest. Disappointing.

User

Food was lovely. However, staff very rude and abrupt. Website says £14.95 for afternoon tea and so does the menu we were given at our table. When we went to pay the bill we were charged £16.95pp for 4 people. When I queried it the waitress/owner (not sure) told me we would have been told on the phone about the price increase when we booked it, I said we weren’t and she just replied with ‘you were’ and walked off, very rude! We paid the full bill but we weren’t happy with the way this was dealt with or the service we received. The lady said the price increase happened in January! Surely putting a sticker over the price is better than misleading customers !? This was for a late Mother’s Day treat (2 weeks later) and was awkward having to query the price.

User

Went in today with my Daughter an older woman with blonde hair very extremly rude do no recommend this place .

User

Was treated to afternoon tea for my birthday and it was really lovely. Cakes were yummy, sandwiches were lovely and staff were really friendly. Would recommend and will be back �

User

Visited today with my mum and daughter, absolutely lovely place and great little find. Can’t believe it’s been there for 4 years and i have never known about it. Afternoon Tea was lovely and would highly recommend the apple crumble infused tea, it’s delicious. Staff were really friendly and were absolutely great with my little one, made a smaller chocolate milkshake and sandwich for her. Will be returning �

User

Very cute tea room. Loved the quiche and the apple & strawberry pie is to die for. Thanks ladies for a relaxing afternoon �

User

This place is a hidden treasure, I had heard about this place but had never been, I was taken here by my son who treated me to a New Years Eve breakfast. I don’t know what I was expecting but I have to say the food was exceptional, local produce, excellent quality and full of flavour, the atmosphere, the ambience and the friendly staff made it extra special!! Although I was full I could not leave without a slice of coffee cake and a slice of lemon drizzle which were superb, will definitely be going back! 5 star food with a 5 star service.

User

My friend and I went for their gin afternoon tea as a birthday treat to each other. The ladies were lovely and the food was gorgeous. Would definitely come back again. Thankyou for such a lovely afternoon.

User

My 2 and a half year old daughter attended the princess afternoon tea party with her daddy today. I have just come in from work and she literally hasn’t stopped talking about all the fun she has had! Thank you so much.

User

Me and my partner attended the mentalist act they put on tonight , it was so good we enjoyed every part of the night food was great service great lovely friendly staff top job would reccomend to anyone .

User

I took my Grandaughter to the Princesses Afternoon tea party today. It was an amazing afternoon, the staff went above and beyond to ensure that the children had a fabulous time. They entracted well and nothing was too much trouble. Highly recommended.

User

I had my Son’s First birthday here a few weeks ago and absolutely loved it, everyone that came commented to me how lovely Mad Hatter’s is. About 20 if us had an afternoon tea and the food was amazing, one of the best I’ve had. The staff we’re so lovely and attentive and made the whole day less stressful, they went out of their way to make sure we had everything we needed and if there was anything they could do; they would do it. Would Defiently recommend.

Thank you for helping to make my sons birthday amazing �

User

Had the most yummy Mother's Day afternoon tea at Madhatters today!! This is one of my favourite places to come for a meal or treat anyway & you never disappoint, but you outdid yourselves today, great food & great service as per usual!! Thank you from me & mine x

User

Had a lovely afternoon, amazing and friendly service, tasty food. Can’t wait to return. Would recommend to anyone looking for a nice place for a girly gossip with friends in a quirky setting �

User

Had a lovely afternoon tea here for my daughter 30th. Birthday. 10 of us in total, including 2 children. One of best afternoon teas we have had, staff was so lovely, would recommend to everyone. Thank you xx

User

Come here at least once a month minimum! With my sister and my 3 year old little girl: we're always made welcome, the ladies there are awesome and attentive, and the food is amazing �� this place better never leave us �

User

Booked afternoon tea for me and my mum, and had off the menu for the girl. It was very DELISH. Had 3 different finger sandwiches and a mini home made quiche. Then individual carrot cake brownie and a frangipani type thing, then scone with cream and jam.. very prompt service even though it was quite busy, had a lovely time, can’t wait to go back xx

User

The surroundings were really nice something to look at on each wall. Service was quick and adapted our 3 year old lunch and drink. Presentation of our food was really nice and tasted nice too. Owner was very friendly in particular to our very chatty 3 yr old who got free chocolates. Would have given 5 star but prices were a little high, however I would still return.

User

I took my mum here for an early mother’s day celebration. We had afternoon tea for 3 of us, including a children’s afternoon tea. The selection of sandwiches were very fresh and very tasty. The scones were very fresh and tasty. The cakes were also extremely homemade and delicious. The only thing I would say is that I didn’t find one particular member of staff overly friendly (I actually think she was the owner). The younger waitress who served us was friendly enough. When I called to make the booking the lady wasnt overly helpful and when I called to advise we were running late she wasnt particularly friendly (I think the same lady). When we arrived she wasn’t particularly welcoming, and it was only at the end whilst paying the bill she asked how our tea was. I think the service could do with some improvement because the food and the tea room itself is truly lovely. A lovely afternoon tea though, thank you.

User

Marked down as website states one price but we were charged more. Sandwich selection for the afternoon tea were also not as advertised on website..advertised as ham and mustard,egg mayo and salmon. We received mozzarella and basil, salmon and cream cheese and chicken and apple! Yuk! ( I’m allergic to chicken) Have to say I wouldn’t have booked if I’d realised the price and what we were going to get. Wouldn’t go again to be honest. Disappointing.

User

Food was lovely. However, staff very rude and abrupt. Website says £14.95 for afternoon tea and so does the menu we were given at our table. When we went to pay the bill we were charged £16.95pp for 4 people. When I queried it the waitress/owner (not sure) told me we would have been told on the phone about the price increase when we booked it, I said we weren’t and she just replied with ‘you were’ and walked off, very rude! We paid the full bill but we weren’t happy with the way this was dealt with or the service we received. The lady said the price increase happened in January! Surely putting a sticker over the price is better than misleading customers !? This was for a late Mother’s Day treat (2 weeks later) and was awkward having to query the price.

User

Went in today with my Daughter an older woman with blonde hair very extremly rude do no recommend this place .

More about Madhatters Tea Room

Madhatters Tea Room is located at 2 Queens Road, SS1 1LU Southend-on-Sea
01702 332600
Monday: 10:00 - 16:00
Tuesday: 10:00 - 16:00
Wednesday: 10:00 - 16:00
Thursday: 10:00 - 16:00
Friday: 09:00 - 16:00
Saturday: 09:00 - 16:00
Sunday: 10:00 - 15:30
http://www.madhatterssouthend.co.uk