Absolute Snow

Review of absolute-snow.co.uk

I have just bought a pair of goggles from absolute-snow and the experience was excellent from start to finish.

It started with browsing the well presented and very comprehensive website. They currently have hundreds of different goggles but their website filtering made it possible to find what I was looking for. I had specific requirements for lens tint depth and colour, interchangeable lenses and fitting over prescription glasses.

Once I had found what seemed to be suitable, I used their on-line messaging feature to ask a real human for some further details and they made some measurements and sent me photos of the relevant views of the goggles with a tape measure.

The website clearly describes the delivery options and costs and they kept me informed by email through the despatch process, which was very fast. The goggles were sent out on the day I placed the order, arrived the day after and were exactly as described.

The company sell other products relating to hiking and climbing as well as snow sports. I would be more than happy to buy from them again.

I've recently made 3 purchases from Absolute Snow. Their prices are the best I've found. Communication and customer service have been excellent. The messaging service on their website works really well.

Ordered a jacket last week, and so impressed with the service. Fantastic communication throughout the whole process, right from an email to say my ordered has been picked through to another to say its been dispatched. Fantastic customer service, lots of personal little touches which really makes you feel valued as a customer. Order arrived really quickly, well packed and is fantastic quality. Would highly recommend.

Purchased a pair of Black Diamond Distance Carbon Z trekking poles, great piece of kit for a fantastic price which was far lower than anywhere else u could find.

Emails from the company advising the order completion and confirmation when they had been sent out had a great personal touch, which on reflection makes you think "why dont other companies do this?".

Will definitely be the first place I look next time I need any trail running kit. Very impressed.

Cheers Absolute Snow team!