Addaptivecx

People and Virtual Agents Working Together to Transform CXImprove your customer interactions, with an integrated omni-channel virtual agent to deliver a 'Human in the Loop' strategy. Grow NPS and eNPS with frictionless experiences that allow customers to self-serve and seamlessly escalate to a human agent when needed. AI-powered agents across your voice and digital channels boost operational efficiency and contain your business costs. RPA and dedicated connectors enable your transactional processes to become fully automated.
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Keywords: e-commerce