Al Karim'S

Best kebab in Stafford. Big portions. Great service.

I won't be coming here ever again, I paid 21.90£ for my doner meat to come with a pot of grated cheese and a pot of mayo, even though i asked you to put it on top, I could have gone to my own fridge if I wanted grated cheese. My burger was cold as anything and chips were frozen leading to have food posioning, so thanks alot for a waste of my money.

We've been coming here for years. Great food, portions are very generous and value for money.

If I could give 0 stars I would.

I ordered food with an estimated 40 minute delivery time. I then rang 1 hour and 15 minutes later to tell them to forget it. Lucky for me I chose to pay on delivery so didn't lose out. I don't mind food being delivered late as long as someone calls to explain but there was no communication what so ever.

It's always hot, fresh, speedy and delicious. What more can anyone ask?

HORRIFIC EXPERIENCE, DO NOT ORDER!
I ordered a takeaway online, everything seemed fine & the payment went through. I then received an email from their payment service, to tell me that the payment had been refunded. I called them & asked them why, they said they do not deliver to my address bearing in mind they have delivered before & it is 3 miles away. At this point, I had already paid the delivery fee. I also left a note to the "restaurant" to say could they please come up my driveway & knock on the caravan door at the back. I thought this was strange they said they couldn't deliver to my address, seeing as they had before. Assume it is because they have a dislike for travellers. I then decided to order a takeaway elsewhere, when my card was declined. I then called Al Karim's back, I spoke to a man on the phone, I asked him why the money has not been refunded back into my account, to which his response was "it takes up to 24 hours, I think" I then said to the man I need to know a definite answer or when the money will be returned, he then said it could take up to 34 hours. I told the man I needed to know a definite answer, as this is completely unacceptable & also mentioned my point about not delivering to the address because living in caravan. I asked to speak to the manager, but he said he was not there. He said he will look into this for me & then give me a call back. He called me back, said it will be in my account within 24 hours & said he will pass this on to the manager for me.

Overall, this has been my worst ever experience with a takeaway, especially when all I wanted was a kebab & now I've got to wait 24 hours to get my money back all because this takeaway is RACIST.

Good food

House special kebab with naan bread is the one to order

Very nice and tasty food

Best fast food restaurant in Stafford