Aldo

Just wanted to have a look, got out of this shop with a new pair of shoes due to an exceptionally pleasant and forthcoming sales assistant called "Lukasz" - thank you, had fun!

Excellent customer service from this store, had faulty shoes, even without a receipt they were able to track the transaction and issue me with a refund, the service was absolutely painless, no arguments and no hassle. Refund issued straight away! Why can't all shoe companies follow such excellent service. Would definitely buy shoes again from this company, it's the after service which is the real test for any company. Office shoes should follow in these footsteps. Love aldo x

Very bad experience , especially the manager who made us get us up so tht his preferred client can try on. What's sad is The Manager - didn't even apologies and rather told us 'It's his shop he can make anyone get up' - tht should his Arrogance and when complained to a Lady at till she told she can't help it as Tht person is the Manager.

Truly terrible service. This store has the most obnoxious manager I've ever seen in retail. I went in there to collect something I'd ordered online. I showed the confirmation email to a sales assistant who then proceeded to take my phone out of my hand and walk all around the shop with it to show it to the manager - very bad etiquette. I then had to wait around 15 minutes before I got my parcel. In which time the 'manager' questioned loudly whether I'd actually received confirmation that it had been delivered, as if I was an idiot who can't read an email. He then kept shouting through his headset to whom ever was in the store room. ALDO, this manager is truly an embarrassment to your company and he should be replaced. I didn't get his name, but all you have to do is visit the store and find the person shouting at his staff and customers, that's him.

Terrible service. I have been chasing to get an update on the order for more than 2 months 218804638.. Never ever recommend Aldo to anyone

Pues los mios (de caballero) eran bonitos pero despues de tres usos estan HORRIBLES

On entering store was told 25% off all boots by 2 members of staff and then was not happy after deciding on a pair to be told they were full price!! Left without purchasing them. Think that boots NOT in sale should be clearly marked as staff said there were only a few styles full price. Would never shop here again.

I am trying to return an item but the service is terrible. They don't help customers!!!!!!