Alexander May Consulting Ltd

Alexander May Consulting specialise in Interim, Contract and Consultancy services across a range of Contact Centre disciplines such as: Strategic and tactical resource planningHeadcount and workload forecastingStaff schedulingService delivery (real-time performance management) Operational managementManagement Information and Key Performance measuresProcess ImprovementWe recognise that not all companies have or are able to afford the expertise that is required to ensure that their Contact Centre operation runs as smoothly and efficiently as it can. Alexander May's consultancy services are focused on bridging this gap of knowledge and experience in their business and ensuring that the utilisation of their workforce is at its most optimum and efficient. We work in partnership with clients to help improve their business performance, gain efficiencies in process and enhance profitability. Our people are qualified, experienced and creative professionals and we believe that the results we achieve are driven by the knowledge and experience of our staff coupled with the collaborative approach we have to working with our customers.
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Employee Count: 1
Keywords: business consulting & services