Alton Water

Watersports 2020/2021 Pricing:
Storage* (of any craft size) £140
Junior Annual Launch (18 y/o and below) £40... Adult Annual Launch (19 - 61 y/o inslusice) £140 Senior Annual Launch (62 y/o and above) £100 Family Annual Launch (1/2 Adults, up to 3 Juniors) £195
-Members age to be considered on 31st March 2020
*An Annual Launch permit must also be bought to store a craft
Coronavirus Polies, copied from: https://anglianwaterparks.co.uk/covid-19- updates
For customers who have paid in full for their 2020/21 Season Ticket
Once the Park returns to normal operations we will offer refunds for the pro rata amount, equivalent to the number of weeks/ months of lost activity/ access to facilities.
Customers will have the option of offsetting the refund amount due to them against the April 2021-March2022 Season Ticket/ Permit if they wish or If this is not an option, then a direct refund will be offered.
A full refund may be available if circumstances dictate and the boat (if applicable) is removed from site.

For customers who have not made payment for their 2020/21 Season Ticket
We invite all customers to renew their permit once the Parks returns to normal operations and Anglian Water/ Rutland Watersports will process the Season Ticket on a pro rata basis, dependant on the number of weeks/ months remaining until March 31st, 2021.

Access to boats in our Boat Parks
Due to the latest Government guidelines and ‘lock down’ as of 23.03.2020 you will be unable to come to site to collect your craft. Please be assured that once the Government guidelines update and we are in a position to allow access you will be able to request this via email to rutlandwatersports@anglianwater.co.u k and providing the fees for period up to and including March 2020 have been paid and are up to date, the team will attempt to facilitate a date and time for you to collect your craft; please understand that there will only be a timed window available to collect the craft and the team will be following all distancing guidelines set down by the Government.
Once the craft has been removed from the Park, no return will be permitted until the restrictions are lifted and the Park is back to normal operations.
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Good morning all, we would like to kindly remind you that our Park is temporarily closed to help limit the spread of the coronavirus. We know these are difficult and uncertain times but would ask you to please continue to follow government guidance and not travel to our parks. Our car parks and gates are all closed and parking in gateways, on verges and in surrounding villages can cause a hazard on the roads and for key workers.
Please exercise from home and help protect each other, and we look forward to when we can welcome you back to the park.

COVID 19 UPDATE 22.03.2020
🛑 We’ve sadly taken the decision to close all of our water parks and all areas at Alton Water along with all activities to the public with immediate effect to help limit the spread of coronavirus. None of our car parks will be open and all tracks and gates are closed. Public access is not permitted in any areas. 🛑
We had hoped to keep our green spaces open, but the wellbeing and safety of our customers, visitors and colleagues is the most important ...thing at this time.
We would encourage everybody to follow the Government’s advice to social distance and not travel wherever possible to protect the most vulnerable in our communities.
We understand customers have a wide range of products, permits, memberships and annual passes with us that cover a wide range of activities. Finding a solution to managing these product issues on such a large scale isn’t something we have done before and we want to ensure any changes and refunds can be processed as easily as possible. We will be in touch with you as soon as we can with further details.
Check our Water Parks coronavirus FAQs at: https://anglianwaterparks.co.uk/covid-19- updates
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COVID 19
Good morning all
While it is wonderful to see many of you out enjoying the park and the sunshine may we politely remind you to follow good social distancing guidelines.
... We are committed to keeping our green spaces open for people to find respite, exercise and get some fresh air during this time but we must all act responsibly and follow the guidelines on keeping our distance.
We respectfully ask that you follow these guidelines on our sites to allow us to keep access over this time.
🛑 Avoid crowded areas
🛑 Use the parks for a walk, bike ride, fishing or watersports only
🛑 Visit only for a short period
🛑 Do not bring picnics and congregate on site eat and drink at home
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Current Updates as of 20.03.2020
Despite the recent uncertainty, we know lots of people will still want to get outside if they’re able to. Currently, the green spaces at our waterparks are open, and as of 21.03.2020 we will be making all our car parks temporarily free of charge. We would like to encourage our visitors to take in the sights of our water parks and enjoy the fresh air. However, we urge everyone to continue to follow to the Government advice on social distancing ...during their visit. Over the coming weeks we will do everything we can to keep providing this benefit to you and the communities who use our parks. We want to continue giving people access wherever possible.
- Fishing across the parks are open - Our Watersports centres at Rutland and Alton are open however our changing rooms have been closed. - Mini Golf at Rutland and Alton are open - Alton Cycle Hire is open - All cafés and restaurants are closed to ‘stay in’ visitors. We will be offering takeaway services from kiosks and the mobile catering unit at Grafham and Alton Water
There are a number of measures we’ve put in place to help keep our staff and visitors safe and well: 1. 1 in, 1 out policy in all of our shops and centres 2. All of our toilets are regularly stocked with soap and tissues, please keep washing your hands as much as possible! 3. Our doors are left open where possible and safe to do so and we’ll be disinfecting the door handles regularly where they’re not? 4. All equipment will be disinfected between use. This includes all sports and water sports equipment (bikes, golf clubs, water vests etc.) 5. The number of people moving in and out of changing rooms will be limited. .
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🌈

Following the inspection of the site, we have now re-opened to the public

SUNDAY 9TH FEBRUARY
Unfortunately, due to high winds forecast from storm Ciara the entire park at Alton Water will be closed to the public from 16:00 today (Saturday 8th February) and will remain closed until an inspection on the morning of Monday 10th February finds the park safe to re-open.
We apologise for any inconvenience, but safety to the public and our staff is of paramount importance to us at Anglian Water.

Thursday 6th February
* CLOSED *
The cafe and cycle hire will be closed for staff training ... Sorry for any inconvenience
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Pre assessment day change. We are unfortunately having to change the date for the pre assessment to 9th February. Work email currently down so please use grumsurf@gmail.com to contact me. Or phone on 01473 328408

RYA First Aid course @ Alton Watersports Wednesday 29th January Please Call 01473 328408 to book.

Due to a couple of cancellations we still have four spaces left for this course. My work email is currently not functioning so for more info either email. grumsurf@gmail.com or phone 01473 328408

Lost and found - has anyone lost me?

HOT DEAL! ☀️ with the nice weather tomorrow ☀️ QUOTE : WINTERSUN At alton water cycle hire for : adult hire /2 hours £10 ... Child hire /2 hours £5
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Interested in an electric bike?
At Alton Water Cycle Hire we sell various types of brand new electric bikes from folding,mountain and hybrids.
Come in store and a member of our friendly team will show you the different options or call us on 01473 326971 for more details.