Apollo Victoria Theatre

Thank you so much to the manager who sorted out some seats for myself and my two daughters after we got our dates mixed up and turned up on the wrong night. What could have been a disaster was a wonderful evening thanks to him. Amazing customer service. Thanks again x

It's was an amazing show!!! The music and orquesta are gorgeous! Wonderful!

It was a great show & the staff were amazing especially Ryan Cottee, who was very helpful indeed.

Firstly, the show was amazing, the cast superb and we loved it...except for one of the door staff. I arrived tonight with my 10 year old daughter who has a largely ‘hidden’ disability. I am disgusted and raging after being treated by one staff member appallingly. He was on the door, there was a large queue for prebooked tickets, I said I needed to pick up tickets. He said ‘that’s the queue’ I replied that my child is disabled, she can’t queue. To which and I have to say I am appalled and still very cross, he said ‘we all have to queue’. I replied really? I can produce her blue badge, he said no, get in the queue. Seriously this is shocking. I did not want to get further into debate with him as my daughter’s feelings are way more important to me than his small minded disturbing attitude. Luckily two very lovely ladies who witnessed this exchange allowed us in front of them in the queue and I noted nobody who witnessed this complained.

One of your staff, a lady on the door apologised for her colleague, however, seriously you need to have a training session with this individual. As I said, the show was just awesome but surely it is about someone who is ‘different’.

I would like a response please I would like to know you have talked to this staff member and retrained him. It is a shame that what was a treat for my brave amazing girl was slightly marred by this guys offensive attitude.

Amazing!

Very nice theatre in a good location right opp the station. Wicked was brilliant so glad we code this to see. Theatre staff were friendly and it was clean.