B. Jenkins & Sons

Had to arrange a loved ones funeral today and went back to B Jenkins because I used their services when my son died several years ago , once again I found the lady who helped me through the whole experience was caring and compassionate. Thank you so much xxxx

A funeral is a very upsetting time for families and I have found Jenkins and sons very helpful and sympathetic to our needs , advice given was very useful and caring , from helping with church and even for viewing out of hours was done without any fuss ,we have used them three times for parents and a brother and will use them again without any hesitation ,
thank you for all your help .

Shocking meeting about the services and prices. The woman who sat with us felt cold, matter of fact and completely disinterested. I'm a young (at the time pregnant) woman who had lost my mum extremely suddenly and was in shock at the whole experience. I wanted reassurance that my mum would be taken care of not just prices and specs of coffins. My mum was never referred to by name only called the deceased and numerous times he. It took till near the end of the meeting to be asked who had passed away and at what age, at which point I thought some humanity and sympathy would be shown for such a sensitive subject, but again this was just for information purposes only and again my mum was referred to as he. I did not correct as I didn't see the point I just wanted to get out of there. I was left feeling upset, disrespected and not at all comfortable leaving my mum in this type of care if this is how I was treated. The funeral home we did end up choosing was the most lovely level of care I could have wished for, I felt at ease that they would treat my mum with respect and I felt they understood the awful circumstances and that I was organising this basically alone with my partner and young sister. They gave great advise and support above and beyond.