Bannatyne Health Club & Spa

I been member since almost 1 year. GO literally 5 -6 days in morning per week never complained but today on 19 dec 2017 i went and was really felt insulted due to rude manner and tone also to mention huge pitch. by the HYDRO AEROBICS LADY TEACHER. she could have been polite and walk down to me if she wanted to talk but rater she shouted from her place as if i am her STUDENT.
BEING a well- mannered and gentleman i can out of pool apologised and left. THEN to complain i wanted to meet the manager but i guess the person i talk to was a part time manager . i regret joining this CLUB TODAY.
I WILL not RENEW MY membership next year

The facilities were good and the classes were great, but Bannatynes seem confused as to whether or not they are going to keep chasing me for money I don't owe (having spoken to their credit team and confirmed this) or text me offering a no joining fee promotion for me to sign up again. I haven't been a member for well over a year now and it is still going back and forth to this day!

Nice place in general, lots of equipment at the gym, good sauna and swimming pool, food is ok. But the therapist ruined my back rather than fixing it. I had to get an other massage somewhere else to get it fixed.

The place was a little tired, broken roof tiles, water stains etc but overall it was a nice place. We had a massage and that was really nice. Gym was a decent size will good equipment.

Really disappointed with this spa. I booked two "school out" treatments totalling 50 mins each. On arrival a mix up had been done. I ended up with a half hour treatment and my daughter got a 10 min back massage. No apology nothing. After speaking to the manager by phone she said a free complimentary 2 x 50 minute treatments would be emailed to me. You guessed it I'm still waiting. Please check your bookings as I still ended up paying for both people.

Love the facilities although pool area and steam room tired and need attention. Most staff (although not all) friendly and helpful. New gym very good

Having a spa day for me and my husband. Treatments and the lovely ladies that gave us our treatments were lovely and really relaxing. But when we signed in late morning no staff member told us there was maintenance was happening, and whilst I was in the women's showers two work men are walking in and out the women's changing room with no female colleague overseeing them, and having the lights turned off whilst your showing wasn't exactly what you want at 22 weeks pregnant.

Had a fantastic day there it was very relaxing. Staff were lovely, very clean, food was nice and the massage was amazing.

Useless staff. They don't maintain the equipments, especially the bikes for the collective classes. Everything is falling apart, they don't care, they just want your money. Member for 3 years, it was worse and worse, I cancelled my membership. The spin class instructors were very good and friendly though.

Had a great time at the spa with some friends. Top of the line, new gym equipment. Pool area was very popular during the weekend so there was not enough chairs to lounge in. The neck and shoulder massages were lovely and relaxing.

All the facilities are there . However the price has gone up if you require towels with your monthly payment . Overall clean place you see the cleaners working hard and any issues they sort it ..

Spa, jacuzzi and pool are nice (that's why I gave it 2 *), although changing room should be cleaned more often. Some of the staff are nice but some are not.
It's overcrowded in the peak hours due to the size of the facilities.
There are many better gyms nearby for far better price (spa, jakuzzi and pool not considered).
Highly recommended to check other gyms before signing any contract here.
I can't wait till my contract expires so I can go other gym.

Decent gym with good equipment. Staff always helpful and friendly. Changing rooms, pool and spa areas are ok but they are really in need of a clean. I often hear members giving the same feedback but nothing ever gets done. I would rate this place higher if they got the domestos out and really gave the spa areas a good clean. Overall though it's pretty decent for the price.

The classes really make this place. Some brilliant instructors who really motivate you. The gym itself does need a refurb, which is on the cards to happen soon. Plenty of weights, running machines and equipment in the gym area with the pool, sauna, jacuzzi a good ease the muscles and mind after a workout.