Big Green Telemarketing

Telemarketing Company, Call Centre, Telesales Agency

Business Linking – Business Linking is the term we give to a Telemarketing project where we are finding businesses that need your company’s services. These businesses will meet a set criteria and will be keen to work with you. Appointments are made with decision makers and each one will be set for a time that fits with your diary. Business linking means we will identify a prospect and manage it for you. It might be a larger company which will inevitably mean more than one phone call to get through to the right person and make an appointment. We may have to send out your company information before they will entertain a meeting with you. Business Linking is a full sales project which applies all aspects of Telemarketing towards the final goal. . . A sale.
Appointment Making – Big Green will identify opportunities for you to sell your services. We’ll find a business that needs you and make an appointment for you to meet them. Each appointment is made to suit your diary and we’ll minimise your travel time as much as possible. The decision maker will be ready and waiting for you and will be fully aware of why you are meeting them. It’s a sales person’s dream to have appointments made for them that are as good as they would make for themselves! It means they can spend their week closing sales instead of cold calling. We’ll also try and get you in front of larger companies and groups so you can tender for their business. We always ask clients to provide us with a “Hot List” of businesses they really want to get involved with. This could be massive worldwide groups or small companies who have been difficult to get an appointment with. It’s almost a personal Big Green challenge to make progress with companies who you are aiming at working with.
Lead Generation – Not all companies need appointments. It might be more effective for your company if we identify an opportunity and pass it over for you to make your own appointments. You might be more comfortable with getting the details of a lead we have identified and following it through with your own process. The most common form of Lead Generation is Telephone Appointments. This is the same as a normal appointment but on the phone. Telephone appointments enable you to have more coverage in the UK without having to travel long distances.
Market Research – We’ll target specific sectors, specific areas and specific positions to gather feedback, opinions, surveys, questionnaires and any other information you need to gather. When speaking to people on the phone for a Market Research project, we’ll use our professional Telemarketing techniques to get the most from each person we speak to. Our reports are fully comprehensive and can be personalised to suit your goal. Our Market Research team maintain a high volume of calls and a very high quality of information.
Event and Exhibition Follow Up – If you have ever displayed at an exhibition or represented your business at an event, how effective are you at following up on contacts and enquiries? Big Green Telemarketing will follow the contacts you make and the enquiries you take. From these follow ups, we can make Appointments, Generate Leads, Business Link, Gather Information and Provide Information.
Information Gathering – Big Green will make high volumes of calls to gather information from businesses and consumers. Whether you need email addresses, contact names, contact numbers, company information or other information we can get it.
Information Providing – Do you have a special offer? Do you want to raise awareness of an event? Do you want to get a message to your target market? We can simply make targeted calls to give information. There is no other motive but to get the right information to the right people. Big Green will tell more people what you need to tell them.
Customer Relationship Management – Sometimes, your customers might just need regular contact. This could be for up selling, renewals, payment recovery, enquiry handling and promotion. Also, you might need regular contact with prospects in order to win their business when they are in your market. We will manage your customer relationship professionally and with complete care.
Customer Surveys, Feedback and Satisfaction – Have you completed work for a client? Want to know what they thought of your company and staff? How do they feel about your product? Where can you improve your business? What do your customer say about you? Big Green will find out.
Our Story So Far. . . (On the right)
The Green Sector is constantly changing and rapidly growing. With the introduction of many new rules and regulations, changes to the sector and the UK’s green needs ever changing, there needs to be a Telemarketing company who understand The Green Sector entirely. There needed to be a telemarketing company who are fully trained on all aspects of the sector and focus all their efforts on being at the forefront of it. Tom Soane and Jody Gough started Big Green by linking Green companies with other UK businesses with an appointment in order to help lower energy consumption, reduce energy costs and lower carbon emissions. As word spread of the success Big Green was creating for its clients, other projects began and larger organisations quickly got on board. Lead generation and Market Research operations followed and our clients found Big Green to be the only company who could hold a professional and high quality conversations with prospects. There are many Telemarketing companies around but none of them are solely dedicated to the Green Sector. Big Green are now regarded as a recognised and trusted brand for Telemarketing in the Green Sector. The aim is to become renowned nationwide for high quality Telemarketing and pulling away from the usual label of old fashioned telemarketing which the UK has been known for