Bike Science Ltd

Very helpful even when things out of their control went wrong. I would recomend and buy from them again. Thanks Andy

Excellent! I went for a bike fitting yesterday and was really impressed by the attention to detail, friendly insightful service and quality of advice. Highly recommended.

Summary: After 3 months of lies, disorganisation and actual damage to my bike, I've gone elsewhere.

I left my mountain bike with them to fix a spoke, brakes, a derailleur and a hanger. To make it easier for them, I bought the spare hanger and derailleur and handed them in with the bike. These tasks should have only take a couple of weeks, however, they kept on delaying until the bike was with them for around 3 months - in that time they lied to me about fixing a spoke, failed to fix any of the issues I raised, and then they broke my right fluid reservoir and didn't refund me.

They had no clue what was going on; every week or so they'd phone me and ask what I wanted doing. Every week I'd re-explain despite the fact that I originally wrote them a list of tasks which must have been lost, burned or eaten by a dog. They promised to send me e-mails with suggestions for new brakes/indicating their progress - none ever arrived.

Awful and dangerous 'service'. Don't risk it.

They are thorough and explain the process clearly - it is quite technical but I left feeling I had understood what changes had been made and why. My bike feels totally different with only small adjustments.

The fit is tailored to your style of riding and based on your physical fitness/strength (there are some mobility tests etc in the fit I went for) to ensure I wasn't positioned too aggressively etc for the sort of riding I do...

I would gladly reccommend Bike Science to anyone looking to ensure their bike fits as it should!

Knowledgeable and helpful .

Fantastic service from the hugely knowledgeable and passionate Andy and the team. Full bespoke bike build - unbelievable experience; and another winter bike purchased as well. Don't look anywhere else.