Biketreks

Fantastic customer service in the repair shop considering i came in 25mins before closing!! Was struggling to get wheel back on and the guy helped me out without any hesitation! Really helpful! It made our weekend as could not of biked anywhere otherwise! Highly recomended!!

Everyone else seems to describe the service as great- this has not been our experience. Everytime we go in the staff almost seem to actively ignore our presence and continue long winded conversations with people who aren’t buying or have completed a purchase.

Today was a new low, having endured the wait of a long conversation we were finally acknowledged and we asked if we could get our children measured for bikes. The guy then asked if it was ok to serve the people behind us. My wife as politely as possible replied well no not really as we had waited quite a long time with two children. He served them anyway. Rudeness piled on top of rudeness.

The bikes are good but I can not bear this consistent annoying rudeness.

Buet shop Candyland.

Always amazing service at Biketreks. Couldn't ask for more from a bike shop!

Excellent customer service, very knowledgeable staff.

One of the best bike shops I've been too. Full of great bikes and products. Would happily spend a fortune in here if allowed. Staff are very knowledgeable.

Dropped into their friendly shop a few months ago and subsequently placed an order for some Adidas sunglasses by email..

The product itself (Halfrim Pro) is great but the lengths the team (esp Keith) went to to advise and ensure hasty delivery was first class - certainly don't get that from the "big 4" online retailers. Highly recommend them!