Blue Grape Talent

We're a People Consultancy who work with ambitious organisations to create awesome employee experiences. We do this by using a blend of leadership development, leadership coaching and talent development systems. The bottom line is this - employees deliver a level of customer service that reflects their experience of the organisation - disengaged employees lead to disengaged customers because people don't give their ideas, discretionary efforts, enthusiasm, or best work to Managers they don't trust. To keep things simple, we do 3 things (and we do them very well). The common theme? Building a great employee experience, so your employees give a great customer experience. - Consultancy - Bespoke, pragmatic support that'll get your business moving- Leadership Development - Improving the skills, abilities and confidence of your leaders to create awesome employee experiences. - Coaching - Creating step changes in leaders' performanceOur approach typically involves three stages: Diagnose – Using a combination of quantitative and qualitative data points we'll identify the patterns that tell your organisation's employee and customer experience story, and the development necessary to improve those experiences. Design – We'll work through the outcomes together, examine the options and formulate a personally tailored change management and development plan making sure you achieve the necessary return on your investment. Deliver – We'll handpick the most suitably experienced team to deliver the strategic and tactical plan to improve your employee experiences, and a measurable return on your investment. So let us do some diagnostics, unpick the current reality and work with you to form a workable plan to get the results you need. Our expertise, backed up by intelligent diagnostic tools, can help you increase productivity, retention, performance or willingness to change.
Social Link - Linkedin: http://www. linkedin.com/company /blue-grape-talent
Employee Count: 1
Keywords: business consulting & services