Bmi The Manor Hospital

The village setting & beautifully kept grounds & surroundings make this BMI hospital unique & welcoming. You're made to feel welcomed & cared about as a patient & I attend frequently as an NHS patient though it is a predominantly private health care hospital with clinics, day cases & longer term stays. The staff are professional from the admitting staff to the nurses & the highly qualified Consultants. The rooms are clean & each has a lovely view of the gardens & equipped with en-suite bathroom. A daily newspaper is always supplied plus a TV & wi-fi is available as required. Theatres & recovery are high spec, the theatre staff very caring & friendly as are the nurses in recovery. A very good menu of meals & light bites, drinks, desserts etc caters to all dietery requirements & dishes are fairly priced. Tea, coffee & soft drinks are plentiful & the catering staff very efficient & speedy! I can't fault BMI The Manor Hospital, Biddenham & whether your treatment is private or through NHS funding it has never been a hospital I want to get discharged from in a hurry. I always feel relaxed, respected, listened to & leave confident with my procedure & recovery. Each staff member excels at their work & I've never witnessed anyone dissatisfied, grumpy or too rushed off their feet to care. This makes for calm patients & happier staff & Dr's. Set in a gorgeous village it is quiet & feels almost like a serene getaway. Highly recommended for health clinics & medical/surgical procedures.

The staff at this hospital care about the people they treat.

I agree with Guido Liguori, Si certo! Yes certainly, the phone call yesterday proved that!

Medical staff very good but administration staff could do with customer service training

I'm really not sure that I should be saying that I loved the experience, Google, #google, as any trip to a hospital is going to carry with it an amount of uncertainty, concern and worry but I have to say I do look forward to visiting because all the staff, with one notable exception, (everyone knows who he is) are extremely friendly and helpful, doing their utmost best to reassure you, be there for you and support you, taking time to explain even routine procedures. Get your next health MOT here.

I would recommend this hospital to anyone.
The treatment I am receiving is first class.