Bp

Awful customer service, I lost an item in the vac machine (my own fault, accidents happen). Should've been a simple case of unlocking the machine and getting it back, was told I would need to leave my details with the manager and he would call me back, it has been 10 days and I still haven't heard from the manager. I've been back on 3 separate occasions and left my details each time. Still no contact. Staff on site tried really hard to help by calling the manager. Each time they have been told to tell me to wait. It's a shame because it's my closest store but the managers attitude has really put me off going back.

I would not give this a star!!!! Me and my sister went in the shop to get a scratch card and two drinks.. My sister asked the girl behind the desk (Indian or Pakistani, over weight.. Long black hair) for a scratch card.. Number 1 when she actually wanted a number 7 but got it mistaken because the numbers look similar.. The girl said because she had scanned it my sister had to pay the money.. My sister said I'm sorry but I don't have 5 pound I was mistaken I just wanted a one pound card and can you switch.. She said no you have to pay for it (my sister worked as a manager in a co-op for years and knows if the customer has not paid for a scratch card it can be put back) the scratch card was never even in my sisters hands.. She then locked me my sister and a random person buying petrol in the shop and wouldn't let us leave and tried to force us to pay.. I managed to tell her I was going to the cash point so she would open the door then my sister paid for the drinks and we left knowing full well we had done nothing wrong ... (If u ask for a bottle of brandy and they scan it and u say oops no sorry I mean a bottle of JD they won't charge u for te brandy) she was bang out of order and has no clue what she was doing.. As we left she shouted in a threatening manner I no your name and where you live .. This girl needs firering!!!!

Reasonable prices but often a little more than the supermarkets. Decent prices kn bread and milk, charged for water and air.

Handy shop.
As a side note I'm glad they have new night staff as the ones I used to have the misfortune of seeing were willfully provocative and obnoxious towards customers including myself, I guess they lost their jobs, and rightfully so!

Good petrol station with a free
cash point and small shop that sells common items including alcohol.