Brackenborough Hotel

Christmas group meal, good value, good service

We come for the seasonal afternoon tea and you would be very hard to find better. Staff are great and the restaurant/hotel is lovely. Can't wait to come back.

Second time here, trying to make it my last. Place has so much going for it, once you get past the "pretty" decor. You find the flaws. My God is there flaws. Put us above the room where a wedding was happening. Even though I said specifically we were there on business.

Breakfast second morning the eggs and black pudding were undercooked and the sausage had a visit to the crematorium before visiting my plate. One thin triangle of butter for 4 bits of toast. Fruit juices were warm. Not in the slightest bit chilled. Cured meats green. Just not good. At all.

Evening meal was better but restaurant was dead on the day we were there and as much as the guy behind the bar (who both times by the way is fantastic and certainly deserves more credit than the rest of the place) was busy setting up for this wedding. The girls attitude. Jesus. Try and look like you care.

Reception on check out was pathetic I'm not even getting into it. Had to do the bill 3 times didn't ask if everything was OK like she was used to problems. Complaint via email went unanswered. Just ridiculous.

It could be so much better than what it is.

Oh the room. Much smaller than last time although from what I gather I got the most expensive room the last time but the same problems arose. The decor is damaged in the room. The wardrobe is barely standing up and covers the only power point for anyone sleeping on the left hand side of the bed. Shower head needs replaced. Water from the shower is supposed to go down not out to the sides and into my eyes.

Just so disappointing when it's clear it could be better. From what others were saying it's a function hotel only. Which would explain a few things. Hopefully it improves in the future. Has the potential to be fantastic.

Fab evening celebrating our 15 wedding anniversary . Staff wonderful. Food really good. Surprise desert. Thank you

We visited the bracken borough hotel for a works do, it was a fantastic evening the marquee that was put up was very spacious and a nice setting for the event. The food however was a little disappointing. For our main the gravy turned up on the table about 5minutes after we had finished eating. Otherwise it's a beautiful place with kind attentive staff.

Nice food, well presented. Really enjoyable, good service

Had fantastic afternoon tea here. Will definitely be going back and recommend to others. Good choice of food too. Service excellent.

Was taken for Sunday lunch by my daughter and son in law. Staff were very pleasant indeed as was Ashley the owner on meeting him. The food was excellent to say the least and the service was second to none and all at what I thought was a reasonable price and the best pint of Guinness I had had in a long time. Will go again. Went for afternoon tea on Saturday it was very nice indeed with a good variety of sandwiches and cakes etc, the staff were very attentive and polite as usual and the chef was nice when he also helped the staff bring the food to the table and started the dry ice table decoration going which I thought was impressive ! All in our party had a good time and enjoyed the the food and the service that went with it and all of it seems to be the norm for this establishment.

A really lovely lunch. Nice surroundings, attentive staff and really delicious freshly-cooked food. Just perfect!

The head Barman who took our drinks and food orders, served us our meals and recommend a few dishes. He was very very friendly and professional with other staff and customers. Apparently the head chef is quite new here, I would definitely recommend the food, top class, great presentation and cooked to perfection!! Will definitely be back

Nice food lots of parking quiet not the sort of place children go do a lovely afternoon tea

Fish and Chip dinner was superb, hotel was very quiet which was impressive given the wedding party in the next room! Service was okay, could have been improved but nice staff members!