Brightcontact Uk

Bright Contact helps its clients to maximise ROI from significant digital and contact centre transformation programmes by ensuring the client adopts the best technology to meets its requirements, gets the right contract agreement, delivery team, optimisation and transformation expertise. Having worked with some of the biggest brands in the UK and Europe as well as large government organisations, Bright Contact has developed a transformation methodology that is tried, tested and proven to deliver. Through our extensive industry network, we can provide large delivery teams or individual digital specialists from Programme and Project Managers, Technical, Procurement and Business Engagement specialists, PMO and Management Consultants. BrightContact UK is also extremely proud to be the UK's official partner and reseller of the Komyunity Mobile App. The app allows contact centre agents to access their Genesys WFM schedules anytime, anywhere empowering them to improve their work-life balance and at the same time streamlining the management of the contact centre workforce. Already deployed to some big-name brands in Europe, Komyunity is the next big thing in employee engagement and evolution in the workforce planning arena.
Social Link - Linkedin: http://www. linkedin.com/company /brightcontact-uk
Employee Count: 1
Keywords: telecommunications