Bristol Energy

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COMMUNITY GUIDELINES

- This page is monitored by our customer care team from 8am – 6pm Mon - Fri, excluding Bank Holidays.
- Posts containing inappropriate or defamatory language, posts containing repeated content / spamming will be removed. We also reserve the right to remove any statement containing inaccurate, misleading or false information.
- Please make sure you do not post personal information such as account numbers, address etc. Posts containing personal information will be removed for your security. Please only send personal details in a private message.
- We are unable to discuss issues currently subject to an internal investigation or existing formal complaints, including those with the Energy Ombudsman. Comments referring to such issues will be removed from our page, and customers will be redirected to the appropriate channel.