Cambridge Ivf

Excellent service!

Can't tell whether they're any good, but they are slow, inefficient and unhelpful. It's hard to get hold of them on the phone in office hours, and I suspect they're only responding well after their deadlines because I chased them. And they will only deal with my GP, which seems unhelpful.

I can compare this to 2 other clinics and unfortunately I cannot rate this clinic as good, seem to still be "finding their feet".
Reception staff civil at best and not always open when arriving for appointments, clinic staff a little warmer but impersonal/cold. Only time I got a phone call was very demanding asking for money otherwise I had to call for results or queries, was oversold drugs that I didn't need or use and they wouldn't take back. No real suppprt available out of office hours. Was told to google how to use the drugs! I've had many rounds of IVF and the 1 round I did here was my least successful by way of egg quality and any to freeze, I didn't have a follow up to check if it had worked so not sure how they manage their success statistics.