Chiquito

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I was so impressed by the diligence shown by all of the staff to accommodate my family’s vegan diet. Both our waitress and the manager checked, then double checked (without any prompting) the ingredients of the dishes that we chose so that we felt completely confident in what we ordered. Admittedly, the options available to us were quite slim but what we had was delicious and satisfying- the veggie fajitas came with lashings of salsa and guacamole with a mountain of well seasoned vegetables.



Honestly, it would have been great to have the option of some vegan “cheese” and sour cream/yoghurt to but I’m still leaving 5 stars because of the fantastic attitude of the staff and the fact that we actually ate in a convenient, mainstream restaurant and had a meal that was really lovely. I wouldn’t usually choose a chain restaurant at all but I will definitely come back in the future now that I know I will be catered for.



Thank you!

Decided to go for breakfast, as the sun was shining & they had a canopy outside so we choose to sit on their patio!

The food was delicious, we had omelettes & a plate of pancakes & fruit for all to share...pancakes were made from scratch not from a packet & they were sooooo nice😋

Would defo recommend this place for a breakfast as they don’t just do the ordinary but something different too😁

It took them 40 minutes to get our drinks to us, and even after 2 reminders they still didn't bring my daughter whole order.



This isn't the first problems with the Swindon restraint, but it's our last, we won't be going again.



When I was complaining there was 3 people from other tables also complaining

Firstly I would like to say that the young man that actually served us was very polite and we could see that he was trying his best.



He was also taking the brunt of all the complaints.

We didn’t catch his name and it wasn’t on our bill.



So when we arrived we waited a while to be seated, I even ask the lady behind the bar If we could just take a seat but she rudely said that someone would be with us.

Finally we got seated after some 10-15 mins, quite a long time bearing in mind the place was not even quarter full.

We were told it would be a half an hour wait for food which we were happy to wait.

We had two adults, a teen and 5 children.... we all ordered and the wait began, no one came to apologize for the length of time we were having to wait, not even an offer of any drinks or snacks to tide us over. We were left to wait ... we watched two tables get up and leave because they were fed up of waiting !!

After an hour and half !! our food arrived and although it was edible for the children, our fajita steaks we ordered looked like they were burgers cut up.

By this time we all had enough and decided it was time to go ... yet another wait for the bill and then when I disputed the bill after poor service I was given a 10% discount !!



I have never had such awful service in a resturtant in my life ...

2 members of staff working in the school holidays !!!!

My children & I love chiquitos but after this visit we will not go back to the Swindon branch again and I will be advising friends and family the same.

I was so impressed by the diligence shown by all of the staff to accommodate my family’s vegan diet. Both our waitress and the manager checked, then double checked (without any prompting) the ingredients of the dishes that we chose so that we felt completely confident in what we ordered. Admittedly, the options available to us were quite slim but what we had was delicious and satisfying- the veggie fajitas came with lashings of salsa and guacamole with a mountain of well seasoned vegetables.



Honestly, it would have been great to have the option of some vegan “cheese” and sour cream/yoghurt to but I’m still leaving 5 stars because of the fantastic attitude of the staff and the fact that we actually ate in a convenient, mainstream restaurant and had a meal that was really lovely. I wouldn’t usually choose a chain restaurant at all but I will definitely come back in the future now that I know I will be catered for.



Thank you!

Decided to go for breakfast, as the sun was shining & they had a canopy outside so we choose to sit on their patio!

The food was delicious, we had omelettes & a plate of pancakes & fruit for all to share...pancakes were made from scratch not from a packet & they were sooooo nice😋

Would defo recommend this place for a breakfast as they don’t just do the ordinary but something different too😁

It took them 40 minutes to get our drinks to us, and even after 2 reminders they still didn't bring my daughter whole order.



This isn't the first problems with the Swindon restraint, but it's our last, we won't be going again.



When I was complaining there was 3 people from other tables also complaining

Firstly I would like to say that the young man that actually served us was very polite and we could see that he was trying his best.



He was also taking the brunt of all the complaints.

We didn’t catch his name and it wasn’t on our bill.



So when we arrived we waited a while to be seated, I even ask the lady behind the bar If we could just take a seat but she rudely said that someone would be with us.

Finally we got seated after some 10-15 mins, quite a long time bearing in mind the place was not even quarter full.

We were told it would be a half an hour wait for food which we were happy to wait.

We had two adults, a teen and 5 children.... we all ordered and the wait began, no one came to apologize for the length of time we were having to wait, not even an offer of any drinks or snacks to tide us over. We were left to wait ... we watched two tables get up and leave because they were fed up of waiting !!

After an hour and half !! our food arrived and although it was edible for the children, our fajita steaks we ordered looked like they were burgers cut up.

By this time we all had enough and decided it was time to go ... yet another wait for the bill and then when I disputed the bill after poor service I was given a 10% discount !!



I have never had such awful service in a resturtant in my life ...

2 members of staff working in the school holidays !!!!

My children & I love chiquitos but after this visit we will not go back to the Swindon branch again and I will be advising friends and family the same.

I was so impressed by the diligence shown by all of the staff to accommodate my family’s vegan diet. Both our waitress and the manager checked, then double checked (without any prompting) the ingredients of the dishes that we chose so that we felt completely confident in what we ordered. Admittedly, the options available to us were quite slim but what we had was delicious and satisfying- the veggie fajitas came with lashings of salsa and guacamole with a mountain of well seasoned vegetables.



Honestly, it would have been great to have the option of some vegan “cheese” and sour cream/yoghurt to but I’m still leaving 5 stars because of the fantastic attitude of the staff and the fact that we actually ate in a convenient, mainstream restaurant and had a meal that was really lovely. I wouldn’t usually choose a chain restaurant at all but I will definitely come back in the future now that I know I will be catered for.



Thank you!

Decided to go for breakfast, as the sun was shining & they had a canopy outside so we choose to sit on their patio!

The food was delicious, we had omelettes & a plate of pancakes & fruit for all to share...pancakes were made from scratch not from a packet & they were sooooo nice😋

Would defo recommend this place for a breakfast as they don’t just do the ordinary but something different too😁

It took them 40 minutes to get our drinks to us, and even after 2 reminders they still didn't bring my daughter whole order.



This isn't the first problems with the Swindon restraint, but it's our last, we won't be going again.



When I was complaining there was 3 people from other tables also complaining

Firstly I would like to say that the young man that actually served us was very polite and we could see that he was trying his best.



He was also taking the brunt of all the complaints.

We didn’t catch his name and it wasn’t on our bill.



So when we arrived we waited a while to be seated, I even ask the lady behind the bar If we could just take a seat but she rudely said that someone would be with us.

Finally we got seated after some 10-15 mins, quite a long time bearing in mind the place was not even quarter full.

We were told it would be a half an hour wait for food which we were happy to wait.

We had two adults, a teen and 5 children.... we all ordered and the wait began, no one came to apologize for the length of time we were having to wait, not even an offer of any drinks or snacks to tide us over. We were left to wait ... we watched two tables get up and leave because they were fed up of waiting !!

After an hour and half !! our food arrived and although it was edible for the children, our fajita steaks we ordered looked like they were burgers cut up.

By this time we all had enough and decided it was time to go ... yet another wait for the bill and then when I disputed the bill after poor service I was given a 10% discount !!



I have never had such awful service in a resturtant in my life ...

2 members of staff working in the school holidays !!!!

My children & I love chiquitos but after this visit we will not go back to the Swindon branch again and I will be advising friends and family the same.