Chris Maslin Resolutions

Complaints Specialist with 25 years experience in the industry. Qualified with an in-depth knowledge offering resolutions for consumers and companies.

Many companies and service providers advocate treating customers fairly, yet in reality they rely on unclear and unfair policies and wording to prevent paying out compensation to customers who have genuinely been wronged. Indeed they often specialise in being aggressive in their handling of complaints or more recently the trend is to ignore the individual as the majority of people are far too busy to pursue matters further.

What I offer is a dedicated personal service on your behalf; I will not be given the run around and I will take the issue to the highest authority if satisfaction is not achieved for you. I will give you a free and honest assessment of whether I feel that your case is worth pursuing and if we agree that I take the complaint forward on your behalf then there will be no fee charged should I be unsuccessful.

Do not be put off if your complaint or claim has already been declined; it may not be too late.

I will consider any circumstances and typical complaints include but are not limited to the following:

Airlines - Delayed flight compensation
Banks / Building Societies – Accounts, Charges, Investments, Mis-selling, Mortgages
Claims - Household, Insurance, Medical Insurance
Guarantees - All types, including Warranties
Investments / Pensions – Product mis-selling, Investments, Delays, Claims
Service and failure to deliver on promises

Further details on website: www. chrismaslinresolutions. co. uk