About Citizens Advice Tameside
Citizens Advice Tameside www. adviceguide.org. uk
Citizens Advice Tameside Description
The Citizens Advice service provides free, independent,
confidential and impartial advice to everyone on their
rights and responsibilities. It values diversity, promotes
equality and challenges discrimination. The service aims
To provide the advice people need for the problems they
face and to improve the policies and practices that affect
people’s lives.
Contact from clients can be made by attending our open
door drop in session, reception, by appointment, by
telephone or written enquiry, our generalist advisers are
presented with a range of issues and frequently multiple
enquiries per client, ranging in nature and complexity.
We empower clients through advice about their options
and increase knowledge of their rights, often enabling
clients to take action to achieve desired outcomes
themselves. Where clients cannot take action we take on
cases and pursue the outcome the client seeks. Clients
largely arrive through the open door service for a triage
interview with one of our Gatewayers, who consider
which of the bureau’s range of services are appropriate
for each individual client. Generalist advice may be
needed, assisted information, a referral or signpost.
This year we received funding from the government to
increase our opening times. We ran Additional Hours
Advice from April 2010 until the end of March 2011 and
seeing 1170 additional clients due to increased opening
times. For 2010 /2011 the core service dealt with 7606
new issues. The main areas being debt, benefits
employment and housing In addition to the advice from
our advisers, Tameside CAB host a number of specialist
advice sessions in the bureau allowing the people of
Tameside quick and easy access to specialists in the field
of family and matrimonial law, welfare benefits,
employment, housing, debt, immigration, community care
and insolvency.
Our huge thanks go to our volunteers without whom we
would be unable to provide the service at the level we
do. Our team gave 4973 hours of their time to provide
Tameside clients with service, high in quality and
comprehensive in nature.
Reviews
Big thanks to @WeActTogether for helping us to thank our volunteers this #VolunteersWeek2019 & supporting our celebratory event this evening! #Tameside #Volunteering #VolunteeringRocks #LocalCharity #AdviceChangesLives https://t.co/S8BGf3oshn
We'll be closed over Spring Bank Holiday, reopening for advice from Tuesday 28th May #Tameside #AshtonunderLyne #Audenshaw #Denton #Dukinfield #Droylsden #Hyde #Longdendale #Mossley #Stalybridge #AdviceChangesLives #ThanksToOurVolunteers #Volunteering #LocalCharity https://t.co/vAfSt6fnJR
We can support you to make a new claim for Universal Credit, from first steps to first payment. You can get support through online chat, visiting us in our offices & local JobCentres, or by calling freephone 0800 144 8 444 #HelpToClaim #Tameside https://t.co/spJocc8qwn
Big thank you to @HealthyMindsPC for coming along to our staff meeting today to tell us all about the Healthy Minds service locally. https://t.co/r1otAjdMF4 #MentalHealthAwarenessWeek #Tameside #Volunteering #LocalCharity #AdviceChangesLives
Employment: The law on equal pay is set out in the ‘equality of terms’ provisions of the Equality Act 2010. @EHRC info here: https://t.co/7SHRr7qetK #Tameside #AshtonunderLyne #Audenshaw #Denton #Dukinfield #Droylsden #Hyde #Longdendale #Mossley #Stalybridge #AdviceChangesLives
Benefits: Pension Credit changes next week (15th May) for mixed age couples. Still time to submit a claim if one of you has reached Pension Credit qualifying age. Excellent info from @SalfordCAB here https://t.co/6oxYq9Ww3z #Tameside #AdviceChangesLives #Volunteering #LocalCharity
Early May Bank Holiday: Our services will be closed Bank Holiday Monday 6th May, re-opening Tuesday 7th May. Online advice & service info available throughout here: https://t.co/yHqiAQWT80 #Tameside #AshtonunderLyne #Audenshaw #Denton #Dukinfield #Droylsden #Hyde #Longdendale #Mossley #Stalybridge
A lovely 'Thank You' card & kind words to the team from our work experience student, Nadra. We enjoyed having you here & thanks for all you did for us! #Tameside #Volunteering #AdviceChangesLives #LocalCharity #WorkExperience https://t.co/UGYdQdWZSu
Just some of our Tuesday Team 😊 Our staff and volunteers helped over 35 clients through our drop in session, outreach advice and specialist advice appointments today. Thanks to you all for making such a difference!
PPI complaints deadline is approaching - 29 August. It’s free to complain - if you do use a company to complain for you they usually take some of the money you get back. Find out where to start here #Tameside #FreeAdvice: https://t.co/eArXObmWLy
Scams Awareness - It’s easier to spot a scam if you know what to look for. More info from HMRC here: https://www.gov.uk/…/phishing-and-bogus -emails-hm-revenue-a…