Citizens Advice Wolverhampton

💳 If your payment card has been used without your permission, contact your bank immediately - they may be able to cancel the payment or put the money back into your account http://ow.ly/K8B350ymlSO

Benefit rises will be indexed in line with the Consumer Prices Index (CPI) after being frozen since 2015/2016, according to the government.
Although Citizens Advice welcomes the move in part , the Charity says income-related benefits by the CPI will still leave 38 percent of households with a negative budget by 2024.
http://ow.ly/FYGt50yoboZ

@patmcfaddenmp We don’t think ending the #BenefitsFreeze is enough. New @CitizensAdvice research shows this will still leave lots of people unable to cover their costs. We call for an above-inflation increase to frozen benefits so people can #MakeEndsMeet http://ow.ly/Pfkt50yi0Wo

Do you know how to identify an online scam? The @CitizensAdvice #ScamsAction team have shared 5 top tips to help you identify when something might be a scam http://ow.ly/Z2jz50yguJC

Storm Dennis could cause problems for people trying to get to work in the coming week , according to the Sun.
Citizens Advice provides a host of information if you need to take time off work or if you cant get to work.
Employment expert at Citizens Advice Tracey Moss said: "..it’s important to know that if your child’s school is closed, you’re entitled to take time off to make sure they’re looked after.”
... http://ow.ly/Jcn150ylhvK
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@Stuart4WolvesSW We don’t think ending the #BenefitsFreeze is enough. New @CitizensAdvice research shows this will still leave lots of people unable to cover their costs. Calls for an above-inflation increase to frozen benefits so people can #MakeEndsMeet http://ow.ly/gaK350yi177

Gas and electricity customers will receive automatic compensation of £30 from May if their switch to a new provider goes wrong, announced energy regulator Ofgem.
Citizens Advice reacted to the changes as Chief Executive Dame Gillian Guy said: “These new protections should give more people the confidence to shop around and find the best deals.”
http://ow.ly/R6ND50ykiVO

@patmcfaddenmp We don’t think ending the #BenefitsFreeze is enough. New @CitizensAdvice research shows this will still leave lots of people unable to cover their costs. We call for an above-inflation increase to frozen benefits so people can #MakeEndsMeet http://ow.ly/Pfkt50yi0Wo

MPs ended the benefits freeze yesterday by agreeing to increase income-related benefits by inflation.
However Citizens Advice research shows that almost 4 in 10 households that seek debt advice will still not have enough money to cover their costs by 2024 , leading many to choose between eating and heating.
http://ow.ly/BHDa50yj8YP

@Jane_Stevenson_ We don’t think ending the #BenefitsFreeze is enough. New @CitizensAdvice research shows this will still leave lots of people unable to cover their costs. Calls for an above-inflation increase to frozen benefits so people can #MakeEndsMeet http://ow.ly/llex50yi0GT

Emails and Social Media responses will now be taken into account when Citizens Advice calculate their energy star ratings table, according to Utility Week. The consumer charity said it will remove failed suppliers and adjust its rankings accordingly.
For the latest Star Rating http://ow.ly/dfHF50yhXhZ

It’s #SVW2020 and we’re celebrating our dedicated student volunteers who use their free time to help people face problems that may seem complicated or intimidating. If you’d like to get involved, head to http://ow.ly/WzxM50ygu6o

Debt on household bills are on the increase as the busiest time for debt advice continues.
Joe Lane, Citizens Advice principal policy manager said, "The big trend is that we are helping more and more people with debts on household bills, that's things like their council tax arrears or fuel arrears, rather than things like credit card debts or personal loan debts.”
For debt and money advice http://ow.ly/qtqD50ydYfB

Energy regulator Ofgem’s 9-point plan for tackling climate change supports investment in low-carbon technology while aiming to protect households from price rises.
In response, Citizens Advice Chief Executive Dame Gillian Guy said, “"People need to understand why these changes are needed, they will need help and support to make those changes and strong consumer protections if things go wrong.”
http://ow.ly/pQni50ycT8g

If you’re an EU citizen you should apply to the EU Settlement Scheme as soon as possible before 31 December 2020 as your rights could change after that date. For more information and advice visit http://ow.ly/liCw50y4dlo

Some Hotpoint and Indesit washing machines made between October 2014 and February 2018 have a fault, which means they could catch fire. If your machine is affected, unplug it and call Whirlpool on 0800 316 1442. Find out more http://ow.ly/uEYq50y4dga

Citizens Advice Debt Team Leader Joel Crawley was interviewed by Sky News about the surge in demand for debt advice.
He said, “People will regularly tell us they feel quite overwhelmed or helpless about the situation, and it can feel like there's not really a way forward, but there is”
For local help with Debt and Money Management, please visit us
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The Brexit EU (Withdrawal Agreement) Act is now UK law and will be voted on by the EU. If they agree, The UK will leave the EU on 31 January 2020. To find out more about what Brexit would mean for you, read @CitizensAdvice’s updated information http://ow.ly/npQL50y4cDJ