Clarks

Horrible. Ordered shoes online. They sold them to someone else or lost them

Even though I love Clarks, but this was the worst customer care ever! The staff is VERY unfriendly...at least for the men shoes

Rude member of staff questioned me and initially refused to get me the correct sizes for 4 different pairs. I was buying shoes for a job I am on my feet for 10+ hrs a day and often find it hard to find a pair that fits well so requesting 4 different styles to try is hardly unreasonable. One of the pairs was not available in my size and I quickly ruled out another, this led him to attempt to gloat that he was correct that I didn't need to try on that many pairs. The only redeeming feature is that the shoes I settled on are good but considering this is one of a large chain of shops that is hardly an achievement on this store's behalf.

Had to see 3 staff members for a pair of shoes. My size wasn't in stock anymore except the exposition one on which no discount was offered. The staff didn't mention all the other options possible for me to get the pair of shoes without having to pay an extra £6. In the end I went to the other shop on Oxford Street and received a much better service.

Good selection of shoes at a central location. Carries only Clarke branded shoes, but they are good quality for the price you pay.

Great service. Friendly staff

This store stocks a great range compared to others, and the store staff are very friendly and helpful

They didn't have my size and their directions to the nearest store were pretty poor.

Unfortunately not really very helpful staff, but they do have many nice shoes.