Connex One

ONE SYSTEM FOR ADVANCED
CUSTOMER ENGAGEMENT

ONE SYSTEM FOR ADVANCED CUSTOMER ENGAGEMENT
The Connex One omni-channel platform enables contact centres to handle interactions across voice (integrated inbound /outbound dialler system), SMS, email, social, and live chat platforms.
Our comprehensive data analytics element helps businesses decide who to contact, what time to contact them and which channel to contact them on to maximise results.
Connex One clients spend more time interacting /communicating, generating business and improving customer service with new or existing customers.
Connex One customers have a higher rate of data penetration and see an improvement in their campaign performance, sales and customer retention.