About Crust
CLOSED DOWN 30 /11 /2017. Independent. Epic Burgers. Wood Fired Pizzas. Smoked Meats & Food Challenges to make you sweat!
Crust Description
Crust is a little independent restaurant in the heart of Shirley that specialises in handmade wood fired pizzas and burgers.
We also offer a range pasta, salads, coffees, milkshakes and cocktails. Not forgetting our epic man vs food challenges that will make you sweat! Our venue has something for everybody whether its a quick coffee or a complete restaurant experience.
Reviews
Recognise this fine looking building? 😄 Our good friends at Ruchie have transformed Crust into a brand new South Indian restaurant and we hope our loyal customers show them as much love and support as you did us! Doors open tomorrow at 5:30pm. We wish you the best of luck for the future! 🙌🏼 www.facebook.com/ruchieshirley
Indulge in as many starters as you want (or as many as we have left! 😅) one last time! Go on.. After today we can’t be a bad influence anymore 😜
Today is the day we say a final farewell to Shirley high street, we would like to say a massive thank you to all our loyal customers, suppliers and everyone who has supported Crust over the years.
Keep on supporting your local independents! #supportindies
TODAY!! Grab your bestie, date or mother and treat them to one last FREE glass of fizz! 🥂🥂🥂
There’s still time to enjoy your favourite Crust meal and cocktails before we officially close our doors tomorrow! 👋🏼
Dirty Cow, Big D, Double Dipped Fried Chicken or maybe the Black & Blue.. What’s your favourite Crust burger? 😍 Which one had you coming back for another? 🍔🍔
There’s only four days of service left so don’t hesitate on enjoying your fav burger one more time before the doors close on the 30th! 😥
Don’t forget, as voted for by you! Our delicious “Slow Jam” Pizza is back on the menu until the 30th Nov. 🍕😍
THE WEEKEND IS HERE! But unfortunately it’s our last.. Don’t miss out on the chance to enjoy your favourite Crust cocktails, 2 For 1! One last time🍸🍸 Cheers!
Claim your ‘CRUST WINNER! 🏆’ status before it’s too late! It’s our last weekend of service so pick your challenge, book a table and let’s see if you’ve got what it takes! 💪🏼
TELL YOUR FRIENDS! Today you can order yourself a starter and a main and then enjoy as many more starters as you want, completely FREE! 😄
Prosecco Wednesday is here! Enjoy a free glass of fizz with your main meal 🥂😄
There’s only two more Wednesdays left in November which sadly means only two more chances for you to enjoy a glass of fizz on us! 🥂🥂🥂
Have you tried our guest beer yet? 😄
Available until the 30th Nov.
came here for my birthday with my mum, my mum is gluten free and they were so accommodating and understanding, food was fantastic was fantastic service and food xxx
What not to like will definitely be back thank you Richard and staff for looking after me and my friend we had a lovely time cocktails and food fantastic we will be back
We had great food and service for my birthday. the new deal bottomless prosecco was great. We will be back. Thanks guys x
Was good food and excellent service from lauren our waitress, went out for my boyfriends birthday and will happily come again! Cocktails are spot on 👌
Warm restaurant and friendly greeting!
Food was beautiful and very tasty. Staff very helpful, polite and obliging. Would definitely go again! Great drinks menu and big portion size.
Ordered a takeaway tonight, through the Deliveroo app. I had a burger which was packed in a box that keeps the burger both upright and hot. The fries were also delivered in a box � that kept them hot. The pizza � was packed well and again, hot. The app lets you chose how you want your burger � cooked! The food was lovely and the delivery excellent with constant updates on the progress. Couldn't ask for more.
My wife and myself visited you on the 13th May 2017 we were looked after like royalty. Denise had a caesar salad with chicken and I had a black and blue burger with sweet potato fries it was delicious prices are very good well done to the staff that served us 5 more stars.
My partner and I visited the restaurant for the first time recently, and we were served by a guy called Carl, the service here was amazing and he made us feel very welcome / comfortable and the food was fantastic.
Due to the service (Carl went out of his way to ensure we were very well looked after) and the food (Seriously, did I mention how good it was!!) I will be making crust a regular place to visit.
We have already mentioned this place to a few friends and are looking to go again soon.
Love food and staff are good and friendly
I come across this place when i was shopping and need sum food and a drink, staff was very welcome lovely to talk
Have been there tonight for the first time and it was lush!!! Had a special valentines cocktail which was pricey but worth it!!!! The staff were lovely and very welcoming!!We will be defo coming again very soon!!!
Had my 30th Birthday meal here at crusts food was absolutely amazing the burgers are of the roof staff were all friendly our waitress was really polite and helpful the service was really good always came over to ask if we needed anythink will Deffo be going back again in the future overall had a really Good night
Great food great service.Will definately be back again and reccomend it to all my friends.
First experience of Crust this evening. Ordered take away burgers and fries. Have to say that definitely will be ordering again! And perhaps will even eat in. Impressed by the quality of the packaging, was hot, and the quality of the food was exceptional.
Fantastic staff, great food and insane hot wings challenge which is pure evil.
Fabulous !!! Me and my little girl had a lunch date here and the staff were amazing & extremely attentive , the place was spotless and clean , we had 3 courses and all were delish and cooked to perfection and so well priced. Would def recommend and am going back really soon :) Thank You xx
Fab meal, great food and friendly staff, perfect to enjoy a chilled meal and a few cocktails! Will be returning! X
Delicious meal with good atmosphere and attentive staff. It made for a lovely Friday evening....thank you Crust!
Came today with my sis for her birthday. Absolutely lovely food and lovely staff. Sam was such a pleasure to have serve us. So chatty and friendly. And she made sure the halloumi balls came out with a lit birthday candle too. Lol. It was definitely a lovely place and highly recommended.
Came here with my partner yesterday and we went to town with three starters, a main each and a milkshake each. All of it was faultless: the starters in particular were wonderful with homemade nachos (a rarity these days!) probably some of the best calamari I've ever had, and jalapeños wrapped in bacon (seriously, genius). My pizza was also delicious and very authentically homemade - a thin crust too which is a bonus!
We came all the way from Wolverhampton and it was worth every penny and mile travelled. Sadly the distance means we probably can't make this a regular haunt, but we'll definitely come back for more!
Brought the children for the children's deal. Fantastic value, food yummy. Kids loved it. Thanks for the milkshake recommendation peanut fudge .... divine. Will definitely visit again
After a bit of a hiccup with the slow and inattentive service,the two young managers I presume,and a lady waitress attempted to put things right.And they did.the food was surprisingly very very good,and the kids loved their milkshakes.
The food was piping hot,and well presented,and the service in the end was friendly and helpful.
And to top it off,a very substantial discount on my bill was very much appreciated.
Would we go again......yes we would.
Top tip,the Calamari was the best I've had in a long while �
4 adults and 4 children dined here for a late lunch today and everything was delicious! We will be back again even if it's not very local definitely worth the drive. really friendly staff and impressive grub !
Popped in for an Anniversary Meal, food was wonderful, had a Plain Jane, and wife had a Pulled Pork Pizza, boys had pizza with pepperoni,ham and pineapple, only fault was with the ice cream - the wafer fans were slightly soft as though the been out in the air for couple of days. Great friendly service even popping out to get fresh mint for my Virgin Mojito
The staff were friendly but we had to flag them down for service for most things and it wasn't that busy. We do find that for what you get its too expensive but the kids like it which is why we came again. I wouldn't come here without the kids as you can get a steak for the same price as a burger somewhere nicer and they don't do draft beer. If they made it cheaper it would feel more value for money. Drinks are so overpriced too, three bottles of beer was nearly £15 on the bill!! Its Shirley, not London! Nice venue and food but needs to realise where it is and who their demographic is
Service used to be really fab here but recently it's so slow!!! We're currently sitting at our table and have been waiting over an hour and a family who came after us have had their food!!!
Great food! But asked for sauce, drinks etc and either never received them or staff took lots of prompting! Staff friendly but service slow!
As regular visitors to crust was really looking forward to my Mother's Day meal with my family, 7 of us.
We waited an hour and 10 minutes for our food, that is a long time to rack up the bill with drinks!!
Two of our party commented that their food was cold but we're so hungry that they couldn't be bothered to send it back & wait for another hour!
Four of us ordered The juicy Lucy, a new burger on the menu, having recently seen it on a TV program & seeing how amazing it looked!
What a disappointment, I think they forgot to put the cheese in it, no flavour at all!
When asked how our meal was, I said that it was just ok, the waiter said he would speak to me but didn't return to speak to me!
We decided to skip dessert, which is unheard of for us!
All in all very disappointed!
Really wasn't very impressed with our visit this evening. We ordered four pizzas, two burgers and a couple of side salads. It took well over the "20 minutes" we were told it would take for our food to arrive when we ask for a rough time scale as one of our party is diabetic, and when the food arrived, one of the salads hadn't had chicken added, the sweet potato fries had been forgotten and the burgers we recieved were on plates so small and so precariously balanced that they were impossible to eat. It took a further five minutes for the caeser salad with chicken to arrive, when we then asked for decent sized plates for our burgers and to remind the waitress yet again for the sweet potato fries. By the time we actually had decent sized plates, the burgers were almost cold and we still hadn't received the sweet potato fries. Needless to say we will not be planning on returning and having visited a lot of times it's a shame that the service has become so shoddy. Food has always taken an hour from ordering to be on the table and it's a bit of a joke when there were more staff than customers!
Great food, service, yet again was not that good. Food came no offer of sauces were made, had to go and get my own. Staff need some training so they are all doing the same. One girl dropped a napkin on the floor, when setting tables, never got a new one. Dirty one in the table.
This. Is third time we've been here and every time to waiting staff are pleasant, but poor in delivery
Won't be coming back, waited way too long for an expensive "McDonalds", ribs were more of a starter than a main meal, certainly no alcohol in the Long Island ice tea (loads of ice though) also a bit tatty and had to call waitress (loosely speaking) for everything, sorry, but it may suit some people, but not my family
Who brings over a birthday cake still in its box with no candels lit??? Yes you've guessed it..... THIS PLACES DOES. Celebrated my friends 30th birthday here and safe to say won't be returning, food dry, service shite and as for the cake 😂😂😂😂. Wouldn't bother if I was you. Move on .....
Went with friends friday night and was a shambles from start to finish. Had to wait over an hour for food then they gave us free drink for waiting so long which we had to wait another 15 mins for ! Food arrived and it was poor then to top my amazing night off the bill was frew the roof safe to say we wont be going back there anytime soon
Waitress was the only good thing about this restaurant , went last night for my brother in laws Twenty first birthday, didn't end up paying any off the bill ,all the food came out at different times, food was poor and cold,over cooked and tasted horrible ,the worst part was the manager didn't even come over to explain left the poor waitress to deal with it all,poor girl so we tipped her and left terrible place,a shame as it could be amazing
The food order was wrong it came cold and there was a long hair in the food terrible
Service very poor - girls pleasant enough - starter went back three times - burgers covered in topping but meat wasn't right - salad was appalling - drinks ok - gave us £60 off bill but not the point - son and I were very poorly over night with upset tummies will not frequent again- nice concept but need to sort themselves out - said they were busy but fairly empty and place looking tired - better as Shirley wine bar back in the day
Order placed via deliveroo at 7:30 crust cancelled at 8:15 without a reason. 45 minutes to decide whether they want to provide a service is not good
Me and my parter came here tonight, we both had the big D burger which was nice until I found a hair in my burger. It's hair, it happens. I'm not one to make a fuss about anything, but for the second time now, I have been sick after eating from this place. They must not be keeping there meat in the right conditions.
We will no longer be visiting.
Just ate here and I ordered a Caesar salad without bacon and when the chefs heard the order they all laughed which was very rude and then when it came the lettuce was dead at the ends and still had mud on which I sent back we won't be returning EVER!
Burger challenge was a waste of time and effort! Without doubt the worst burger I have ever had, dry, flavourless and falling apart. The challenge was more of a chore than a reason to enjoy the food and I completed it!
came here for my birthday with my mum, my mum is gluten free and they were so accommodating and understanding, food was fantastic was fantastic service and food xxx
What not to like will definitely be back thank you Richard and staff for looking after me and my friend we had a lovely time cocktails and food fantastic we will be back
We had great food and service for my birthday. the new deal bottomless prosecco was great. We will be back. Thanks guys x
Was good food and excellent service from lauren our waitress, went out for my boyfriends birthday and will happily come again! Cocktails are spot on 👌
Warm restaurant and friendly greeting!
Food was beautiful and very tasty. Staff very helpful, polite and obliging. Would definitely go again! Great drinks menu and big portion size.
Ordered a takeaway tonight, through the Deliveroo app. I had a burger which was packed in a box that keeps the burger both upright and hot. The fries were also delivered in a box � that kept them hot. The pizza � was packed well and again, hot. The app lets you chose how you want your burger � cooked! The food was lovely and the delivery excellent with constant updates on the progress. Couldn't ask for more.
My wife and myself visited you on the 13th May 2017 we were looked after like royalty. Denise had a caesar salad with chicken and I had a black and blue burger with sweet potato fries it was delicious prices are very good well done to the staff that served us 5 more stars.
My partner and I visited the restaurant for the first time recently, and we were served by a guy called Carl, the service here was amazing and he made us feel very welcome / comfortable and the food was fantastic.
Due to the service (Carl went out of his way to ensure we were very well looked after) and the food (Seriously, did I mention how good it was!!) I will be making crust a regular place to visit.
We have already mentioned this place to a few friends and are looking to go again soon.
Love food and staff are good and friendly
I come across this place when i was shopping and need sum food and a drink, staff was very welcome lovely to talk
Have been there tonight for the first time and it was lush!!! Had a special valentines cocktail which was pricey but worth it!!!! The staff were lovely and very welcoming!!We will be defo coming again very soon!!!
Had my 30th Birthday meal here at crusts food was absolutely amazing the burgers are of the roof staff were all friendly our waitress was really polite and helpful the service was really good always came over to ask if we needed anythink will Deffo be going back again in the future overall had a really Good night
Great food great service.Will definately be back again and reccomend it to all my friends.
First experience of Crust this evening. Ordered take away burgers and fries. Have to say that definitely will be ordering again! And perhaps will even eat in. Impressed by the quality of the packaging, was hot, and the quality of the food was exceptional.
Fantastic staff, great food and insane hot wings challenge which is pure evil.
Fabulous !!! Me and my little girl had a lunch date here and the staff were amazing & extremely attentive , the place was spotless and clean , we had 3 courses and all were delish and cooked to perfection and so well priced. Would def recommend and am going back really soon :) Thank You xx
Fab meal, great food and friendly staff, perfect to enjoy a chilled meal and a few cocktails! Will be returning! X
Delicious meal with good atmosphere and attentive staff. It made for a lovely Friday evening....thank you Crust!
Came today with my sis for her birthday. Absolutely lovely food and lovely staff. Sam was such a pleasure to have serve us. So chatty and friendly. And she made sure the halloumi balls came out with a lit birthday candle too. Lol. It was definitely a lovely place and highly recommended.
Came here with my partner yesterday and we went to town with three starters, a main each and a milkshake each. All of it was faultless: the starters in particular were wonderful with homemade nachos (a rarity these days!) probably some of the best calamari I've ever had, and jalapeños wrapped in bacon (seriously, genius). My pizza was also delicious and very authentically homemade - a thin crust too which is a bonus!
We came all the way from Wolverhampton and it was worth every penny and mile travelled. Sadly the distance means we probably can't make this a regular haunt, but we'll definitely come back for more!
Brought the children for the children's deal. Fantastic value, food yummy. Kids loved it. Thanks for the milkshake recommendation peanut fudge .... divine. Will definitely visit again
After a bit of a hiccup with the slow and inattentive service,the two young managers I presume,and a lady waitress attempted to put things right.And they did.the food was surprisingly very very good,and the kids loved their milkshakes.
The food was piping hot,and well presented,and the service in the end was friendly and helpful.
And to top it off,a very substantial discount on my bill was very much appreciated.
Would we go again......yes we would.
Top tip,the Calamari was the best I've had in a long while �
4 adults and 4 children dined here for a late lunch today and everything was delicious! We will be back again even if it's not very local definitely worth the drive. really friendly staff and impressive grub !
Popped in for an Anniversary Meal, food was wonderful, had a Plain Jane, and wife had a Pulled Pork Pizza, boys had pizza with pepperoni,ham and pineapple, only fault was with the ice cream - the wafer fans were slightly soft as though the been out in the air for couple of days. Great friendly service even popping out to get fresh mint for my Virgin Mojito
The staff were friendly but we had to flag them down for service for most things and it wasn't that busy. We do find that for what you get its too expensive but the kids like it which is why we came again. I wouldn't come here without the kids as you can get a steak for the same price as a burger somewhere nicer and they don't do draft beer. If they made it cheaper it would feel more value for money. Drinks are so overpriced too, three bottles of beer was nearly £15 on the bill!! Its Shirley, not London! Nice venue and food but needs to realise where it is and who their demographic is
Service used to be really fab here but recently it's so slow!!! We're currently sitting at our table and have been waiting over an hour and a family who came after us have had their food!!!
Great food! But asked for sauce, drinks etc and either never received them or staff took lots of prompting! Staff friendly but service slow!
As regular visitors to crust was really looking forward to my Mother's Day meal with my family, 7 of us.
We waited an hour and 10 minutes for our food, that is a long time to rack up the bill with drinks!!
Two of our party commented that their food was cold but we're so hungry that they couldn't be bothered to send it back & wait for another hour!
Four of us ordered The juicy Lucy, a new burger on the menu, having recently seen it on a TV program & seeing how amazing it looked!
What a disappointment, I think they forgot to put the cheese in it, no flavour at all!
When asked how our meal was, I said that it was just ok, the waiter said he would speak to me but didn't return to speak to me!
We decided to skip dessert, which is unheard of for us!
All in all very disappointed!
Really wasn't very impressed with our visit this evening. We ordered four pizzas, two burgers and a couple of side salads. It took well over the "20 minutes" we were told it would take for our food to arrive when we ask for a rough time scale as one of our party is diabetic, and when the food arrived, one of the salads hadn't had chicken added, the sweet potato fries had been forgotten and the burgers we recieved were on plates so small and so precariously balanced that they were impossible to eat. It took a further five minutes for the caeser salad with chicken to arrive, when we then asked for decent sized plates for our burgers and to remind the waitress yet again for the sweet potato fries. By the time we actually had decent sized plates, the burgers were almost cold and we still hadn't received the sweet potato fries. Needless to say we will not be planning on returning and having visited a lot of times it's a shame that the service has become so shoddy. Food has always taken an hour from ordering to be on the table and it's a bit of a joke when there were more staff than customers!
Great food, service, yet again was not that good. Food came no offer of sauces were made, had to go and get my own. Staff need some training so they are all doing the same. One girl dropped a napkin on the floor, when setting tables, never got a new one. Dirty one in the table.
This. Is third time we've been here and every time to waiting staff are pleasant, but poor in delivery
Won't be coming back, waited way too long for an expensive "McDonalds", ribs were more of a starter than a main meal, certainly no alcohol in the Long Island ice tea (loads of ice though) also a bit tatty and had to call waitress (loosely speaking) for everything, sorry, but it may suit some people, but not my family
Who brings over a birthday cake still in its box with no candels lit??? Yes you've guessed it..... THIS PLACES DOES. Celebrated my friends 30th birthday here and safe to say won't be returning, food dry, service shite and as for the cake 😂😂😂😂. Wouldn't bother if I was you. Move on .....
Went with friends friday night and was a shambles from start to finish. Had to wait over an hour for food then they gave us free drink for waiting so long which we had to wait another 15 mins for ! Food arrived and it was poor then to top my amazing night off the bill was frew the roof safe to say we wont be going back there anytime soon
Waitress was the only good thing about this restaurant , went last night for my brother in laws Twenty first birthday, didn't end up paying any off the bill ,all the food came out at different times, food was poor and cold,over cooked and tasted horrible ,the worst part was the manager didn't even come over to explain left the poor waitress to deal with it all,poor girl so we tipped her and left terrible place,a shame as it could be amazing
The food order was wrong it came cold and there was a long hair in the food terrible
Service very poor - girls pleasant enough - starter went back three times - burgers covered in topping but meat wasn't right - salad was appalling - drinks ok - gave us £60 off bill but not the point - son and I were very poorly over night with upset tummies will not frequent again- nice concept but need to sort themselves out - said they were busy but fairly empty and place looking tired - better as Shirley wine bar back in the day
Order placed via deliveroo at 7:30 crust cancelled at 8:15 without a reason. 45 minutes to decide whether they want to provide a service is not good
Me and my parter came here tonight, we both had the big D burger which was nice until I found a hair in my burger. It's hair, it happens. I'm not one to make a fuss about anything, but for the second time now, I have been sick after eating from this place. They must not be keeping there meat in the right conditions.
We will no longer be visiting.
Just ate here and I ordered a Caesar salad without bacon and when the chefs heard the order they all laughed which was very rude and then when it came the lettuce was dead at the ends and still had mud on which I sent back we won't be returning EVER!
Burger challenge was a waste of time and effort! Without doubt the worst burger I have ever had, dry, flavourless and falling apart. The challenge was more of a chore than a reason to enjoy the food and I completed it!
came here for my birthday with my mum, my mum is gluten free and they were so accommodating and understanding, food was fantastic was fantastic service and food xxx
What not to like will definitely be back thank you Richard and staff for looking after me and my friend we had a lovely time cocktails and food fantastic we will be back
We had great food and service for my birthday. the new deal bottomless prosecco was great. We will be back. Thanks guys x
Was good food and excellent service from lauren our waitress, went out for my boyfriends birthday and will happily come again! Cocktails are spot on 👌
Warm restaurant and friendly greeting!
Food was beautiful and very tasty. Staff very helpful, polite and obliging. Would definitely go again! Great drinks menu and big portion size.
Ordered a takeaway tonight, through the Deliveroo app. I had a burger which was packed in a box that keeps the burger both upright and hot. The fries were also delivered in a box � that kept them hot. The pizza � was packed well and again, hot. The app lets you chose how you want your burger � cooked! The food was lovely and the delivery excellent with constant updates on the progress. Couldn't ask for more.
My wife and myself visited you on the 13th May 2017 we were looked after like royalty. Denise had a caesar salad with chicken and I had a black and blue burger with sweet potato fries it was delicious prices are very good well done to the staff that served us 5 more stars.
My partner and I visited the restaurant for the first time recently, and we were served by a guy called Carl, the service here was amazing and he made us feel very welcome / comfortable and the food was fantastic.
Due to the service (Carl went out of his way to ensure we were very well looked after) and the food (Seriously, did I mention how good it was!!) I will be making crust a regular place to visit.
We have already mentioned this place to a few friends and are looking to go again soon.
Love food and staff are good and friendly
I come across this place when i was shopping and need sum food and a drink, staff was very welcome lovely to talk
Have been there tonight for the first time and it was lush!!! Had a special valentines cocktail which was pricey but worth it!!!! The staff were lovely and very welcoming!!We will be defo coming again very soon!!!
Had my 30th Birthday meal here at crusts food was absolutely amazing the burgers are of the roof staff were all friendly our waitress was really polite and helpful the service was really good always came over to ask if we needed anythink will Deffo be going back again in the future overall had a really Good night
Great food great service.Will definately be back again and reccomend it to all my friends.
First experience of Crust this evening. Ordered take away burgers and fries. Have to say that definitely will be ordering again! And perhaps will even eat in. Impressed by the quality of the packaging, was hot, and the quality of the food was exceptional.
Fantastic staff, great food and insane hot wings challenge which is pure evil.
Fabulous !!! Me and my little girl had a lunch date here and the staff were amazing & extremely attentive , the place was spotless and clean , we had 3 courses and all were delish and cooked to perfection and so well priced. Would def recommend and am going back really soon :) Thank You xx
Fab meal, great food and friendly staff, perfect to enjoy a chilled meal and a few cocktails! Will be returning! X
Delicious meal with good atmosphere and attentive staff. It made for a lovely Friday evening....thank you Crust!
Came today with my sis for her birthday. Absolutely lovely food and lovely staff. Sam was such a pleasure to have serve us. So chatty and friendly. And she made sure the halloumi balls came out with a lit birthday candle too. Lol. It was definitely a lovely place and highly recommended.
Came here with my partner yesterday and we went to town with three starters, a main each and a milkshake each. All of it was faultless: the starters in particular were wonderful with homemade nachos (a rarity these days!) probably some of the best calamari I've ever had, and jalapeños wrapped in bacon (seriously, genius). My pizza was also delicious and very authentically homemade - a thin crust too which is a bonus!
We came all the way from Wolverhampton and it was worth every penny and mile travelled. Sadly the distance means we probably can't make this a regular haunt, but we'll definitely come back for more!
Brought the children for the children's deal. Fantastic value, food yummy. Kids loved it. Thanks for the milkshake recommendation peanut fudge .... divine. Will definitely visit again
After a bit of a hiccup with the slow and inattentive service,the two young managers I presume,and a lady waitress attempted to put things right.And they did.the food was surprisingly very very good,and the kids loved their milkshakes.
The food was piping hot,and well presented,and the service in the end was friendly and helpful.
And to top it off,a very substantial discount on my bill was very much appreciated.
Would we go again......yes we would.
Top tip,the Calamari was the best I've had in a long while �
4 adults and 4 children dined here for a late lunch today and everything was delicious! We will be back again even if it's not very local definitely worth the drive. really friendly staff and impressive grub !
Popped in for an Anniversary Meal, food was wonderful, had a Plain Jane, and wife had a Pulled Pork Pizza, boys had pizza with pepperoni,ham and pineapple, only fault was with the ice cream - the wafer fans were slightly soft as though the been out in the air for couple of days. Great friendly service even popping out to get fresh mint for my Virgin Mojito
The staff were friendly but we had to flag them down for service for most things and it wasn't that busy. We do find that for what you get its too expensive but the kids like it which is why we came again. I wouldn't come here without the kids as you can get a steak for the same price as a burger somewhere nicer and they don't do draft beer. If they made it cheaper it would feel more value for money. Drinks are so overpriced too, three bottles of beer was nearly £15 on the bill!! Its Shirley, not London! Nice venue and food but needs to realise where it is and who their demographic is
Service used to be really fab here but recently it's so slow!!! We're currently sitting at our table and have been waiting over an hour and a family who came after us have had their food!!!
Great food! But asked for sauce, drinks etc and either never received them or staff took lots of prompting! Staff friendly but service slow!
As regular visitors to crust was really looking forward to my Mother's Day meal with my family, 7 of us.
We waited an hour and 10 minutes for our food, that is a long time to rack up the bill with drinks!!
Two of our party commented that their food was cold but we're so hungry that they couldn't be bothered to send it back & wait for another hour!
Four of us ordered The juicy Lucy, a new burger on the menu, having recently seen it on a TV program & seeing how amazing it looked!
What a disappointment, I think they forgot to put the cheese in it, no flavour at all!
When asked how our meal was, I said that it was just ok, the waiter said he would speak to me but didn't return to speak to me!
We decided to skip dessert, which is unheard of for us!
All in all very disappointed!
Really wasn't very impressed with our visit this evening. We ordered four pizzas, two burgers and a couple of side salads. It took well over the "20 minutes" we were told it would take for our food to arrive when we ask for a rough time scale as one of our party is diabetic, and when the food arrived, one of the salads hadn't had chicken added, the sweet potato fries had been forgotten and the burgers we recieved were on plates so small and so precariously balanced that they were impossible to eat. It took a further five minutes for the caeser salad with chicken to arrive, when we then asked for decent sized plates for our burgers and to remind the waitress yet again for the sweet potato fries. By the time we actually had decent sized plates, the burgers were almost cold and we still hadn't received the sweet potato fries. Needless to say we will not be planning on returning and having visited a lot of times it's a shame that the service has become so shoddy. Food has always taken an hour from ordering to be on the table and it's a bit of a joke when there were more staff than customers!
Great food, service, yet again was not that good. Food came no offer of sauces were made, had to go and get my own. Staff need some training so they are all doing the same. One girl dropped a napkin on the floor, when setting tables, never got a new one. Dirty one in the table.
This. Is third time we've been here and every time to waiting staff are pleasant, but poor in delivery
Won't be coming back, waited way too long for an expensive "McDonalds", ribs were more of a starter than a main meal, certainly no alcohol in the Long Island ice tea (loads of ice though) also a bit tatty and had to call waitress (loosely speaking) for everything, sorry, but it may suit some people, but not my family
Who brings over a birthday cake still in its box with no candels lit??? Yes you've guessed it..... THIS PLACES DOES. Celebrated my friends 30th birthday here and safe to say won't be returning, food dry, service shite and as for the cake 😂😂😂😂. Wouldn't bother if I was you. Move on .....
Went with friends friday night and was a shambles from start to finish. Had to wait over an hour for food then they gave us free drink for waiting so long which we had to wait another 15 mins for ! Food arrived and it was poor then to top my amazing night off the bill was frew the roof safe to say we wont be going back there anytime soon
Waitress was the only good thing about this restaurant , went last night for my brother in laws Twenty first birthday, didn't end up paying any off the bill ,all the food came out at different times, food was poor and cold,over cooked and tasted horrible ,the worst part was the manager didn't even come over to explain left the poor waitress to deal with it all,poor girl so we tipped her and left terrible place,a shame as it could be amazing
The food order was wrong it came cold and there was a long hair in the food terrible
Service very poor - girls pleasant enough - starter went back three times - burgers covered in topping but meat wasn't right - salad was appalling - drinks ok - gave us £60 off bill but not the point - son and I were very poorly over night with upset tummies will not frequent again- nice concept but need to sort themselves out - said they were busy but fairly empty and place looking tired - better as Shirley wine bar back in the day
Order placed via deliveroo at 7:30 crust cancelled at 8:15 without a reason. 45 minutes to decide whether they want to provide a service is not good
Me and my parter came here tonight, we both had the big D burger which was nice until I found a hair in my burger. It's hair, it happens. I'm not one to make a fuss about anything, but for the second time now, I have been sick after eating from this place. They must not be keeping there meat in the right conditions.
We will no longer be visiting.
Just ate here and I ordered a Caesar salad without bacon and when the chefs heard the order they all laughed which was very rude and then when it came the lettuce was dead at the ends and still had mud on which I sent back we won't be returning EVER!
Burger challenge was a waste of time and effort! Without doubt the worst burger I have ever had, dry, flavourless and falling apart. The challenge was more of a chore than a reason to enjoy the food and I completed it!