Derian Energy Ulverston Ltd

DEL used contractors to install a kitchen. On a fixed price they were always in a hurry cutting corners. The units were installed with the protective wrap still on them - so the units had to come out again to remove the cellophane wrap!!! Clearly I was not impressed. The contractor also drilled and screwed a cabinet fastener through a central heating pipe which I had pencil marked on the wall as a warning, leading to a waterfall feature in the stud partition wall and the plaster written off. Although these mistakes were all rectified, it meant our kitchen was out of action for yet another week, and DEL have never offered so much as a bunch of flowers by way of saying sorry. I will do most things to keep business local so I would suggest since they offer a fair price and local employment, and my experience seems to have been fairly isolated and caused by a rogue contractor, it is worth giving DEL a shot.

I have just read Mr Nicklin's review which has prompted me to write a review of my experiences with DEL.

I find it hard to believe this can be the same company, as I have used them for my property developments for over seven years and on a regular basis & have recommended them many times and have always been satisfied with the excellent service they provide & the high quality of workmanship.

They have fitted new kitchens, bathrooms & central heating systems & have continually set the high standard benchmark that I require.

I have always found that Derek or Paul are very approachable and design the bathrooms & kitchens and provide a complete solution. Whenever any minor snagging has been highlighted Derek resolves the issue & is keen I am totally satisfied with the job.

Additionally, DEL have never asked me for money up front & only invoice me when the job is complete, so can't be fairer than that & offer good value for money.

I trust my review offers some balance as potential customers have to make their own mind up. I would however suggest they visit either the Ulverston or Witherslack showrooms & see for yourself the significant investment made which demonstrates their professionalism & investment in our local area which I believe we should support.

Supplied our bathroom furniture for independent fitting. No problems, price was fair and delivery as scheduled

The installers from DEL were always in a hurry cutting corners. The units were installed with the protective wrap still on them - so the units had to come out again to remove the cellophane wrap!!! Genius hey? Not impressed. The ultimate corner cutting cock up came when they drilled and screwed a cabinet fastener through a central heating pipe which I had pencil marked on the wall as a warning, leading to lots of water damage. They have never offered so much as a bunch of flowers by way of saying sorry. I try to keep business local but I would suggest avoiding these guys.

DEL 5000 sq ft Ulverston showroom offers an excellent range of quality kitchens, bathrooms, tiles & bedroom furniture. Providing complete interior solutions, including professional design & installation service.