Derwent Valley Vets

Thank you to all our clients who are being so patient with the way we are currently having to work. In order to protect both team and clients we are working with a skeleton staff so whilst we will get back to everyone who reaches out to us there may be sometimes when it takes us a little longer than normal. If you have an emergency then please telephone us rather than emailing. You and your pets are still our number one priority 💙💙😷💙💙

You may have seen this on the news this morning - we just want to clarify that there have been NO cases so far where it is likely that cats have passed on Covid-19 to their owners. Or that they are likely to. Keeping cats indoors has been recommended due to the fact that virus particles COULD be passed on on your cats fur - but they also could be picked up from every other surface you touch! Please don’t panic or worry. Take sensible hygiene precautions. We will keep you updated as we know more.

Made us chuckle 💙🐕🐶🐩💙

Islay is missing from the Edge Road area of Matlock. Please check your sheds if you live in that area and please share if you don't. Let's get this lady home 💙

Corona-virus update 30/3/2020
We are writing to let you know our plans for the next few weeks as a result of the corona-virus situation. For those clients and pets we have seen recently, thank you for your help and support with the measures we have in place to protect both our clients and our team here at Derwent Valley. All the clients we have seen this week have been very accommodating and together we are all doing our bit to reduce risk and the pressure on the NHS.
We wo...uld like to reassure you that we will be here throughout this difficult time to help with collection of medications and food and to see emergency appointments.
For the next 2 weeks we are operating with a skeleton team and on reduced opening hours which are now.
Monday to Friday 8.30am to 4.30pm Saturday 9am to 12pm
If you need medication, food or if you need advice or to make an appointment for your pet please contact us at the practice on 01629 55666. Collections will only be between these times. (Please note if you are a key worker and are not able to get here between these times ring us and we will bend over backwards to make sure we can help you out - we really appreciate all that you guys are doing for the rest of us).
Medications and food – please ring the surgery so we can get these ready for you and take a card payment over the phone. When you arrive at the surgery, please let us know you are here – wave through the window or phone the surgery on 01629 55666 and then wait outside. We will place your food/medication in the porch and once our team member has closed the internal door, you may collect your items.
Appointments – please again make us aware you have arrived and then leave your pet in the porch and close the outer door. Cats and small dogs in a cat basket/carrier and larger dogs attached to the dog lead hook on the wall. Once you have left we will take your pet through to the surgery and examine them as normal. We will then phone you to discuss any tests that may be required and the treatment options. If you are able to write down your concerns and any relevant history from the last few days that is useful for our vets.
If you are attending the surgery and any member of your household is suffering with symptoms of corona-virus, please let us know. Outside of these hours, if you have an emergency or need some advice, please ring the surgery number and you will hear an answer phone message giving you the mobile phone number of the vet on call (Claire or Rebecka).
Keep well everyone,
Rebecka, Claire and the rest of the team at Derwent Valley Vets
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Thank you so much for your help and support with the measures we have in place protecting both our clients and our team here at Derwent Valley. All the clients we have seen this week have been very accomodating and together we are all doing our bit to reduce risk and the pressure on the NHS. We will be here throughout this difficult time to help with collection of medications and food and to see urgent or emergency appointments. We are asking that from tomorrow (Thursday 26...th of March) if you need medication, food or if you need advice or to make an appointment for your pet that you contact us at the practice between 8.30am and 1pm Monday to Friday and 9am to 12pm Saturday. Collections will only be able to be done between these times in the majority of situations. (Please note if you are a key worker and are not able to get here between these times ring us and we will bend over backwards to make sure we can help you out - we really appreciate all that you guys are doing for the rest of us). After 1pm we can still be contacted via the practice telephone number but for emergencies only. Keep well everyone Rebecka, Claire and the rest of the team at Derwent Valley Vets
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Some good news amoungst the uncertainty this week. We are very proud to say Derwent Valley Vets have been awarded the RWAF (Rabbit Welfare Association and Fund) silver award and have had our name added to the rabbit friendly vet list 🐰🐰🐰🐰🐰🐰🐰 HOORAY!!!.
The Rabbit Welfare Association & Fund (RWAF) is a charity dedicated to improving the lives of pet rabbits through education and campaigning. They have held a list of ‘rabbit friendly vets’ for over 10 years now. They check eve...ry vet practice that applies to be on the list and they’ve recently re-launched their practice assessments to make them more comprehensive, covering a host of areas such as a rabbit wards, waiting rooms, pain management, diagnosis and veterinary skills.
On their website they always advise rabbit owners that using a ‘rabbit savvy vet’ is vital and their rabbit friendly vet list is a great place to start. This list is available online.
Many thanks to our vet Ellie and our qualified veterinary nurse Clare Logan (we have alot of Claires) for putting in the work to make sure the whole practice is doing the best for our bunny patients.
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Sadly we have had a deceased cat brought in to the practice, found on Chesterfield Road in Matlock. He is an adult entire ginger shorthair. Please call us on 01629 55666 if he may be yours.

Coronovirus Update - Urgent Notice
With the increasing seriousness of the Coronavirus (Covid-19) crisis currently facing the UK, and in light of the updated advice from, and measures being implemented by HM Government over the weekend, our governing body, the Royal College of Veterinary Surgeons and the British Veterinary Association have given advice that all UK companion animal practices should now provide only urgent and emergency veterinary treatments for their patients. ...
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We have had an injured silver tabby cat brought in to the practice. Please call us on 01629 55666 if he may belong to you.

At Derwent Valley Vets, the health, safety and wellbeing of our patients, our team and our community is our number-one priority.
We remain committed to delivering exceptional service to you and allowing you to take excellent care of your pet while still doing our part to reduce the spread of COVID-19 (coronavirus).
We are carefully monitoring the health and wellbeing of our team and we have taken a series of precautionary steps at the practice in response to this outbreak, in...cluding increased cleaning, disinfection and access to hand sanitiser for our team and clients.
In addition to the steps that we are taking as a practice to protect everyone who works in and visits our practice, we kindly ask that you take the following precautions:
🐾 If you’ve been exposed to COVID-19, had close contact with someone who has, or you’re experiencing symptoms (new persistent cough and/or fever), and your pet needs veterinary care, please call us. We will be able to advise you on how your pets can receive the care they need. PLEASE DO NOT COME DOWN TO THE PRACTICE
🐾 Only one client should accompany a pet whenever possible. Please limit your time in the waiting area, and maintain at least 6 feet / 2 metres of space between you and other pet owners in common spaces.
🐾 If you wish to remain in your car until your appointment please feel free to ring us to let us know you have arrived and we will call you back to say when the vet or nurse is ready to see you.
🐾 Please use the hand sanitiser when entering and leaving the building. Hand washing facilities are also available.
🐾 If you are self isolating and are concerned about your pets health please phone us and we will do what we can to help. Some medications can be posted or delivered if required.
If you have any questions or concerns please do ring and talk to us. We are here to help 💙💙💙
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Congratulations to our latest puppy class graduates Seamus, Rebus and Ethel who completed the course on Monday. Little Willow could not make the last session but had made great progress in the first three weeks. Her mates missed her 💙 Unfortunately with things as they stand we have had to cancel the course that was due to start next week 😥. If you were booked on this course or have a young puppy and you need advice on how to socialise or start to train them in the current climate please phone us as talk to one of the nurses. They have years of experience and plenty of good tips. We will let you know as soon as we are able to restart puppy training.

UPDATE OWNER FOUND THANK YOU FOR SHARING This little one was found wandering on Steep Turnpike earlier today. If you think this is your ferret please contact us at the practice.

A useful article about coronavirus and your pets.

Derwent Valley Vets - Covid-19 precautions
Following yesterday's government announcement we are implementing the following measures to help reduce the risk of covid-19 transmission. We are a small team but hope to maintain our normal opening hours and service.
1. Any team member with a fever or persistent cough will be isolated for 7 days.
... 2. We ask that every visitor uses the hand sanitizer immediately on entering the practice.
3. We are carrying out regular cleaning of every keyboard, phone and flat surface within the practice.
4. We have postponed external students and drug reps from visiting our practice.
5. Any team member returning from a c-19 hot spot will be asked to isolate from the business for a minimum 7 days.
6. If your pet is unwell and YOU are displaying signs that could indicate C-19 please call us for advice and we will explain the options available for you and your pet.
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Still missing. Please keep an eye out for Alfie and continue to share.

Cat found on Church Lane, Rowsley. No chip and has been injured. Please contact the surgery for more information. Please share.