Domino'S Pizza - London - Barking

Customer service is terrible the delivery is a joke been waiting an hour and a half been calling now they refuse to answer the phone 😡

Ordered 8.30pm, chased and was told that delivery had been attempted, not true as two teenagers and wife and two dogs starving for their food and waiting eagerly by the door, finally received gone 11pm. Driver bullied my 16 year old nephew who answered door while my wife stayed behind door as had already given up and was in nightclothes and ready for bed. Driver then tried to claim that nephew had not paid! Wife had to then reveal herself to confront driver who backed down immediately. Disgusted with this franchise's driver who was taking advantage and revenge on a young lad, shudder to think what would have happened if my wife had not been watching. We will be taking this futher with franchise area manager and owner/licence holder. Will continue to use Dominos Chadwell Heath but will not deal with Barking, reccomend you use different Dominos and give this one a very wide berth!

Disgusting customer service. Order placed at 21:15, delivery arrived at 22:05. Unfortunately it was the wrong Pizza. Contacted the store to be told that firstly the staff member who made it got it right and that I must be confused over what I ordered. In the end they offered
to make me a fresh pizza. This one just turned up at 23:05 and was cold so have turned it away. I have called and spoken with the manager who was rude and didn't care that my experience was bad.
Will not be ordering from Dominos again.

Disgusting customer service. Order placed at 21:15, delivery arrived at 22:05. Unfortunately it was the wrong Pizza. Contacted the store to be told that firstly the staff manner who made it got it right and that I must be confused over what I ordered. In the end they offered
to make me a fresh pizza. This one just turned up at 23:05 and was cold so have turned it away. I have called and spoken with the manager who was rude and didn't care that my experience was bad.
Will not be ordering from Dominos again.

Come home from hard day of work i ordered a pizza from the barking store online. I specified that it needs to be warm. Pizza arrived & it was cold, how bad could this service get. The manager needs to listen & understand the customers concerns. But instead just offered me a free pizza on my next purchase. So I said I don't want a free pizza I just wanted this pizza that i ordered warm. Manager just not taking on board my dissatisfaction.

Overall I'm not happy with my experience and believe this situation could have been handled in a better professional way.

I also ordered a sicilion cake in which order was accepted on the website but then received a call to say it's not available after making the payment online. I had no choice but to have something else which I did not want.

Not satisfied with my experience at dominos and have now lost a paying customer.

Good pizza and delivery service, polite customer service. Funny online tracking ☺

hi we order pizza today was dry ,burn and no cheese i talk with the manager he toldme he will sendme a new one, i told him we eat already fews cause were hungry he says ok and when the delivery guy comes dont give us the news pizzas, we call again to the shop and they says "will take another hour for delivery again and hang up the pone to me we are wating almost 3 hour now without answer/ just talk with the manager and he says dont gonna send a new one now no money no pizza and hungry nor order there

I ordered an ordinary cheese and tomato(sundried tomatoe and garlic sauce).they managed to get the order wrong.How sway how?How do you get that wrong?The pizza was very cheesy so i assumed the sauce was underneath it all i tried the first slice no sauce .2nd slice 1st bit still no sauce.i called to enquire maybe its a "white sauce " hence why i can't see it.I was told if i hadn't taken a bite they would have replaced it for me?How dominos how ?now i can't eat the pizza

Rude staff at Domino's in Barking. Hygiene level is also suspect...

The best! ! !

Best pizzas about, can be a bit pricey

Nice