Electric Bike World

Dealt with Stuart and Tony - very helpful. My friends mother and step dad bought 2 electric bikes from here and they are very happy with them. Would thoroughly recommend.

I have nothing but praise for Stuart & Electric Bike World. I bought a folding LifeCycle Traveller (online) in August 2015 & have been very happy with the bike + the support I have had since purchase.

I am based in London and don't have a car, so can't get down to Southampton for any servicing, but Stuart has been at the end of the phone & always responds promptly to emails for the service needs I've had. For example, I had an crash that stuffed up the motor kill switch houses in the brake levers, but I was able to problem solve this as the cause and then fixed it myself with guidance from Stuart. Another time I needed to change the pedals and he posted me the tool I needed to loan to do this, at his own cost.

More recently I needed a replacement front wheel axle lock nut, and again Stuart very generously posted me x2 for free - fantastic post sales support!!

All other bits & pieces I have needed doing (general bike servicing of cables etc) have been mechanical so could be done by a normal bike shop. I just needed to show them how to unplug the motor when taking off the back wheel (there is a little arrow showing you where to line up the plug to reconnect it - easy peasy). But good to know that Stuart was always happy to help if it was ever needed it to reassure the bike shop.

I've been extremely happy with the LifeCycle Traveller as a bike. Even though it is Chinese made the motor is well sealed & has been fine, no electrical problems at all.

The front tektro disc brakes are really good quality (the better quality bikes have a disc brake). Rear brake is a normal pad brake. Ive been able to replace both brake pads myself no problems at all. The brakes are not hydraulic so much easier to maintain.

Having an electric bike has changed my commuting life - no more expensive and overcrowded tube, no more tube strikes, it is much faster and I also get fresh air every day. Even cycling in the rain is fun if you have good wet weather gear (jacket, trousers, under helmet cap & shoes) - these are my favourite days riding as there are less cyclists on the road & very exhilirating.

These views seem a bit unfair, as i have nothing but great things to say about Electric bike world, they have helped me get going again on a a bike aand i have not looked back. Great service and support

Went to buy a replacement part for my ebike they had the part in stock but tried to sale it for £85 when you can get it online for £15. they are just trying to rip you off. Lucky I look on line before going