Emperors Shisha Lounge

USYK VS BELLEW Showing LIVE tonight @emperorslounge From 9PM onwards!

Manchester United VS Juventus showing live from 8PM with commentary @emperorslounge

Party’s still young @emperorslounge
Come check us out we’re open till 4am!

wonderful night tonight as everyone celebrated the eventful and joyous evening. came with a group of friends tonight and was impressed with the live entertainment and quality of the service. Main man Waasi looked after us a lot so big respect to him. will be back soon

been to all the sheesha lounges in birmingham, i have to say this is the best one around, customer service is 1st class. i would recommend it to anyone going to a sheesha lounge

What a find this place was. Fabulous staff from the moment we walked in, Shisha was best ever. Just wish we had something like this where we live. Such a chilled evening

Went to emperors lounge on a Friday night! Must say shisha food and service was onpoint! My fav spot in the country by far!

Went there last night it was our first time and the service was top notch and the desserts were on point. One of the brother even changed our pot for us and had a chat with us. Keep it up emperors lounge. 5🌟brothers

Top lounge, top shisha, very friendly staff! Customer service on point, always have someone walking around asking if everything's okay. Great shisha made my Wassi and ayman �� keep it up boys.

Such a good place shoutout to waasi top customer service but he needs dye his hair black again

I had a small issue. But it was resolved quickly by management and I got a lovely visit from the owner who also apologised. In general a nice place, good atmosphere and great music.

Great place great atmosphere and great shisha can't really ask for much more.

Great lounge super service, always showing the main boxing and ufc fights here till late, great service by WAASI his always happy to help and insures we have a good night

Emperors Lounge is by far the best Lounge in Birmingham city centre.



Best quality entertainment & Dj night every Friday & Saturday. Friendly helpful staff.

Venue and shisha are both on point. 10/10 for the shisha. Service needs to be improved thats one thing I did not like. I'm a regular shisha smoker at Al Qaza in Manchester and the service you get is 100%. You guys need to be in the same league as them. Other than that il be back whenever im around bham.

Overall was a nice and cosy experience however was utterly disappointed with the fact that the kitchen closed soon around 12am considering the closing time was 3am that certain day. Staff was friendly and calculated specifically AKKY who was giving out the coal was on the constant go and really helpful.

Positives: Warm and welcoming at til point and shisha is good.



Negatives: Shame about the lighting inside - makes the venue look very dull and non-atmospheric...you could fall asleep!! One can just about see the person he/she is sitting with when the lights are off. Asked if we could be moved at an avalaible space which was better lit however the "seating co-ordinator" showed know willingness to accomodate (however he did so for another couple).



Music is also way too loud - can not hear the staff and they can not hear you when you need service. Also unable to hear/listen to/ socialise with the person/ people you are with as the music volume is ridiculously ear achingly loud.

It was ok every thing was perfect just I was very cold inside the bar

Worst experience ever,took 45 minutes to get half of the order delivered and most embarrassing was when we asked for refund for remaining order while leaving out and guy at counter rather then being apologeyic said he seen full order was delivered and then asked security guard to check at the table if full order was delivered and then refunded the money.

Very nice place however the lady which serves at the bar is useless. We came in a group of 4 people on Monday, 7th of March 2016 and asked for the Monday deal (2 shisha for 20 pounds).



She said the offer was finished even if on your website the offer was still on. She also said that she never heard about the Emperors Lounge app from the App store (lol). Definitely won't go there again!

Terrible customer service, very dissapointing shisha, would not recommend anyone to go there after my experience. Plenty of better options available.

Nice place rubbish service told the person about the shisha doesn't taste right said I be right back but didn't. Music is 2 load if I wanted to listen to load music I would go to a club sorry guys you need to work on the marketing mix