Enterprise Rent-A-Car

In general no complaints staff just had a strange attitude maybe because it was 5.30 when I arrived.

Van had dents and scratches around it. The interior was not cleaned, and not to standard expected. Hired the van on card payment for 2 days, only used it for 3 hours, and no refund or cashback offered. Completed online application, yet still waited 3/4 hr from when I arrived to leaving in the van. Was not informed about the £200 deposit on line, so was disappointed at that. Also the £1500 excess was not informed, and had to pay extra £20 per day to reduce the excess, which I thought was very inconsiderate. All in all it cost me £100 cost and £200 deposit to use an un-cleaned van for 3 hour.....And I thought it was all paid for on line for £59.....Not recommended.

Have used the branch many times even thou it isn't my nearest branch .
Due to the quality of service provided by the branch staff.

Good prices, friendly, but busy on a Saturday morning (to be expected..).

As with any car rental company, always take photos of every panel, wheel, tyre and windscreen as you can't eliminate your excess and "yeah, that'll be fine" at collection has a habit of turning into "we've found this damage sir..." When you take it back. In this case it was a learned tyre... showed photo and no issue.

staff are friendly and helpful. they remember customers and make an effort to help. Busy location!

Plenty of choice of vans and cars, polite and helpfull staff, prices can be expensive so choose wisely.