Enterprise Rent-A-Car

Great friendly staff, very professional, felt highly valued as a customer. Will bear in mind for any future hires, thank you :)

This company like to rip people off.. I will never use them again.. no-one will help, they stick to their script off reading "fine print".

They could not even help me when I took the car back so myself and my two young daughters had to walk miles to get home.

Complete joke. Not happy.

Apparent according to Basildon Enterprise this is the same branch and I have to go here to pick up my Basildon hire car. Idiots.

Atrocious customer service. Rude, patronising, slow and unhelpful.
Had the misfortune of using Basildon Enterprise after a car non fault car crash.
Despite the insurance company having agreed to pay for everything Enterprise: asked for us to pay in cash for the car (a deposit???), was two days late supplying the car, gave false information about the car that they would supply, lied about who was paying for the car, lied about the third party insurer, gave false information about the insurance claim, refused to provide a written contract, phoned up demanding the car should be returned early even though it had been paid for. and were unable to tell me the basic procedure for hiring or extending the time on a car!?!?!? that had already been paid for.
I mean this is a hire car company right?! I've now wasted over three days of my life dealing with these very unprofessional and incompetent people.

Even the car the provided was dirty and rubbish.
I would not use Enterprise car ever again in my life.

Great service, very friendly and informative about the car and process of the hire. Enterprise as a company and staff highly recommended.

Superb customer service. First time using them and used office based in Leigh on sea. I was astounded by their welcome and complete dedication in making sure you were 100% happy. Such a high level of customer service is seldom found now a days. Also the van hire was so much cheaper! Will definetly be using them again.

Andrew and Lisa

I've been going to this depot for many years.
Always helpful, pleasant and fair.
All the managers/operatives over the many years I have been going here, are always worth a mention.
Very helpful and listen to your needs.
The best bit is being offered a lift back home or a lift from home to the depot.

Picked me up to collect car. Staff very helpful when i needed to change car.

Enterprise are a really good company to hire from. I have used them a few times now. I had fantastic service when pick my car up for my dads wedding. When walking in to the office to sorting the paper work out I was greeted with a warm smile and made very welcome at home by the young lady on Saturday morning in the Leigh on sea branch. Will defiantly be using them again. 10 out of 10 service

Had the misfortune to have my car pranged while stationary so had to pick up a hire from Enterprise at short notice on a bank holiday weekend. Car arrived while we were filling in the paperwork and the staff rushed the car through checks and cleaning to get it ready for us even though we were early.
Can't fault the service and having just called them to mention someone has previously damaged a rear seatbelt webbing they have immediately flagged the car to go in to shop for replacement before it is allowed out again.

Both Leigh -on-Sea and Southend branch of Enterprise have provided excellent service. Nothing has been too much trouble, vehicles have been spotless, staff friendly and terrific communication at every step of the way.
I rented a van for 2 months while Mercedes rectified problems with my own.
So well done Leigh-on-Sea, and Southend Enterprise Van Rental, I would definitely recommend you!!