Europcar Dover

Disgusting service, total waste of time the manager of the branch is a liar, sends out cars that he knows full well are not fit to be driven , the guys who turn up try to get you to sign quickly and refuse to log any damage to the cars theyhave your card details and WILL take money without your knowledge only reason I have put 1 star was to post this review PLEASE STAY CLEAR UNLESS YOU WANT NOTHING BUT LIES , TROUBLE , AND YOUR MONEY TAKEN FROM YOUR BANK ACCOUNT !!!!!!

They've made a complete mess of my reservation. I reserved over a month ago to be delivered to my address. This morning I got an email to say that the pickup point was Dover. On the website my reservation shows the delivery point as my address, but the price is reduced due to them not delivering it. I called them and at their call centre it stills shows up as being delivered to my address at the full price. So now I've got no idea what's going on. Do I go down to Dover to collect it, or are they delivering it? Utterly hopeless.

Vehicles tend to be slightly more expensive than other options in Dover but there is a good choice of cars and vans.

Straight forward process. Car was clean and prices reasonable