Fast Forward Time Ltd

Specialists in professional DSLR video equipment & time-lapse since 2010. Seeking to uncover innovative new products and bring them to the market.

About
We provide professional quality DSLR video equipment at competitive prices by uncovering new suppliers all over the world. We strive to seek out these brands and bring them to the online market, enabling independent film-makers to compete with their well-funded competitors. We have been in the business for more than 4 years and pride ourselves on our customer service and technical advice.

Our office /showroom
Unlike many other small online retailers in this industry, we are truly UK based. This means fast delivery and no hidden taxes /duties for UK and EU customers. We welcome customers to visit us at our office to try out our kit and talk about their requirements. Our office is based in Dulwich (South East London) and has convenient nearby parking as well as 3 local train stations. Please contact us before visiting to arrange an appointment.

Technical Knowledge
We never stock a product that we have not fully tested, evaluated and understood. All product photography and descriptions on the site are our own, requiring us to get to grips with all aspects and features of every item in the range. We have been advising customers on kit for four years and are always more than happy to do so. We aim to keep on top of the latest product developments from major manufacturers and even advise on DIY solutions.

Aftercare
We insist on high standards for quality, reliability and safety across our entire product range, so problems are relatively rare, however if you find any issues, we offer a 1 year warranty on all items (5 year extended warranty on certain products). We have a prepaid returns label for cost free replacement /repair, and also hold certain spare parts from manufacturers, so that we can sometimes fix issues without the need for a return at all.

Working with Manufacturers
Genuine interest in the items we sell has led us to forge excellent relationships with manufacturers and suppliers. We often contribute to product design and relay customer feedback to input to the design process. These close relationships allow us to get priority stock, evaluate pre-production prototypes and also obtain the best possible prices which we pass on to customers.

History
Fast Forward Time Began in 2010 as a specialist retailer of time-lapse equipment (the reason behind our name). We quickly went on to stock a much wider variety of DSLR film making equipment and have been building on our range ever since, striving to create a “one-stop-shop” for DSLR video. We began trading from a small warehousing unit in Forest Hill, in November last year moved into our new office /showroom in Dulwich.