Frankie & Benny'S

Monday: 09:00 - 23:00
Tuesday: 09:00 - 23:00
Wednesday: 09:00 - 23:00
Thursday: 09:00 - 23:00
Friday: 08:30 - 23:00
Saturday: 08:30 - 23:00
Sunday: 08:30 - 22:30

About Frankie & Benny'S

Frankie & Benny’s serves up the best of New York Italian cuisine to offer you big flavours and massive choice. Whether you fancy a juicy chicken burger or an Italian classic, we’ve got something for everyone! We’ve been a much loved restaurant for over 20 years and offer families a place to go for a fun, comforting meal where you can enjoy some well-deserved, chilled-out family time. We cater for all needs with a huge gluten free menu, a wide offering of vegetarian dishes and host of healthier, lighter bites. So try one of our mouth-watering Freakshakes or grab a beer with friends and enjoy a home-from-home meal with us – see you soon!

Frankie & Benny'S Description

Frankie & Benny’s serves up the best of New York Italian cuisine to offer you big flavours and massive choice. Whether you fancy a juicy chicken burger or an Italian classic, we’ve got something for everyone! We’ve been a much loved restaurant for over 20 years and offer families a place to go for a fun, comforting meal where you can enjoy some well-deserved, chilled-out family time. We cater for all needs with a huge gluten free menu, a wide offering of vegetarian dishes and host of healthier, lighter bites. So try one of our mouth-watering Freakshakes or grab a beer with friends and enjoy a home-from-home meal with us – see you soon!

Reviews

User

Today at Frankie & Benny's, you can get a Burger & Beer for only £5! 🍔🍺😍
Read our latest blog post to get your voucher and find out which burgers are available! http://bit.ly/2NAa7JB
Budweiser Corona Hop House 13 Coors Light The Brooklyn Brewery Samuel Adams

User

Dele Alli Challenge? Frankie's completed it! 👌 Can you? 🤔
Comment below with your video doing the Dele Celebration for a chance to win a £50 Frankie & Benny's VIP Voucher 😎
#DeleAlliChallenge

User

Forgotten to do the food shopping? We've got your covered with 40% off your Click and Collect order 😁📲 Order now: http://bit.ly/2MSmmk5

User

Happy National Burger Day! Enjoy 40% off all our burgers today 🍔😍

User

Are you smart enough to complete this? 🤓 Congratulations to everyone receiving their GCSE results today! 📝

User

Feed the whole family at Frankie & Benny's... there's something for everyone 😋👪
📲 Book now: http://bit.ly/2Mkx57c

User

Trying to squeeze in those last few days out before the kids go back to school? Remember that kids can eat for FREE at Frankie & Benny's!😲😎
http://bit.ly/2BjKzyH

User

Burger 🍔 + Budweiser 🍺 = Winning Combo 😍 And today you can get both together at Frankie & Benny's for just £5!
Get your voucher here: http://bit.ly/2nETDo1

User

Treat your messy munchkins to a free kids meal at Frankie & Benny's🍝😋 Get your voucher here: http://bit.ly/2nCQQMb

User

Find Frankie is back and we want to find our best Spaghetti Sally lookalike! 🔍👀 Post a picture below of you or a friend posing as our Spaghetti Sally and we'll pick out our three faves to win a £50 VIP voucher! 😍😝
Competition closes at 12pm on Friday...

User

Kids can now eat for FREE at Frankie & Benny's! 👀 - Kids happy ✔️ - Parents happier ✔️
Get your voucher here: http://bit.ly/2Or4j5h

User

Book today to dine with us this weekend and enjoy a drink on the house with every main meal 🍺🍷 Book here to get your free drink voucher: http://bit.ly/2Ol7089


User

Have you tried any of our awesome Parent Wins? 😎 The Easy Swing, The Get-Along Shirt & The Scribble Box. Which have you tried? Let us know or comment below with your #ParentWins

User

Let the weekend fun be-gin with this incredible offer! 🤩 Get your £1 G&T voucher here: http://bit.ly/2AzCLsl
Gordon’s Gin - The Botanist Gin - Whitley Neill - Beefeater Gin London - Britvic
... T&C's apply.
See More

User

With the heatwave we've been experiencing, you need a refreshing drink from Frankie & Benny's to help cool you down 🌞
Click on the link to read more... there may also be a sneak preview of an amazing upcoming offer 😉 you can thank us later!

User

Summer holidays just got even better 😎☀️
Get your voucher here: http://bit.ly/2Oxmkj4

User

We've introduced loads of new burgers to our menu 🍔 Read about them on our new blog post here: http://bit.ly/2K0KBKN

User

What's your go to breakfast meal? 🍳🥓☕ Remember you can enjoy unlimited breakfast all weekend until midday! 😋
Book your table now: http://bit.ly/2z9bU5G 📸: @em_ily53

User

Bring the whole family down to Frankie & Benny's to try out our new menu and enjoy 40% off your mains. There's something for everyone... 🍕🥗🍝
Get your voucher here: http://bit.ly/2I8XscS

User

Excellent service. I cannot find fault with the food. It was all very nice. I have read the previous reviews but my experience was quite the opposite, hopefully they had taken the comments on board and improved things because from my point of view a throughly good evening with lovely food. We were a group of 8, including kids so a wide range of things chosen from the menu and no concerns.

User

Very good waiter service . He was working so hard , so polite . He was doing his very best to cover up for the terrible food , he was clearly embarrassed serving it . It was dreadful . Soggy pitta bread , huge uncut 'lumps of chicken . An over boiled to death old corn on the cob and barley warm chips . Not again . I've given this place a chance , they need higher standards in the kitchen .

User

Great staff and food was lovely.

User

Food was very nice and the waitress was very bubbly

User

Our food whilst tasted nice wasn’t as warm as it should’ve been however, the staff were brilliant, handled it really well by offering to cook me a fresh meal which I declined and just got them to warm it up. They couldn’t apologise more and once warm I really enjoyed my meal and would go back. Well done to the staff they saved the day!

User

Not great! Visited this week with friends as part of my husbands birthday celebrations. We’ve been here and other F&Bs often as we’ve always enjoyed them and they do a good range of gluten free food which my husband enjoys. Service wasn’t as good as normal, left at entrance while they set up a table in an almost empty restaurant. Music has changed so the atmosphere and whole theme of F&B wasn’t there. Our mains sat on the counter for ages waiting to be brought to us and our waiter walked past twice looking at them before going back to bring them to us - we even joked between us that we were going to get them ourselves. Food ok, but certainly not the standard we’ve had in the past. Very disappointed especially as my husband was looking forward to it and it was for his birthday. He told me afterwards he wouldn’t be rushing to go back. What a shame!

User

Used to be great but has gone downhill fast. Arrived at 7 to a pre-booked table and had our order taken in good time. Starters arrived 10 minutes after we ordered them which was fine. Then sat and waited for 40 minutes for the main course to arrive, eventually asked the waitress what was going on and over heard the chef's say they would start it now! An hour and 5 minutes after we arrived we finally received our main order with no apologies. Food was great though and got a discount for the wait. Restaurant wasn't busy at all

User

Unless you want to wait over an hour even when it’s only half full and be served by miserable staff give it a miss. Food ok.

User

My daughter’s 17th birthday and her choice of venue...

There was good and bad -



The bad: the sirloin steak I ordered was so tough I could barely saw through it with the steak knife, so I sent it back. There were no more sirloin steaks so I agreed to a rump steak as a replacement. Sadly, this was equally as poor, so I had to leave it.



The good: our waitress was excellent; dealt with the steak situation brilliantly (not her fault it was poor) and was very friendly and efficient. She made sure that I was not charged for my meal without me having to make a fuss. She also sorted a cupcake with candles for my daughter and a brownie for each of the 4 of us whilst the restaurant sang Happy Birthday . Everyone else’s food was lovely. Nice atmosphere, although not condusive to a quiet meal, if that was what you were after.

User

Mixed grill, chicken was dry and unappetising. Steak was tough, despite being rare...



Woke up with an upset stomach this morning.



Always wanted to try it, won't be hurrying back.

User

fish was vile.baked yesterday i would imagine.chips were ok.happy guy serving us was the good point.didn't bother complaining just wont go again

User

What a complete and utter act of clowns. Went on Wednesday and had the worst service and experience I’ve ever had at a restaurant in my entire life. Waiter comes over and takes our drink order and I ask for fish and chips. They didn’t have any so I go back to the menu and he takes 15 minutes before coming back. I ask for a hotdog and surprise surprise... the don’t have any. He leaves us again and 10 minutes late he returns and I ask for sirloin steak... NONE! We leave wondering what kind of operation this clown factory are running and question why our drinks never even materialised after all that time!!!



Never ever going back to F&B’s!

User

Visited here on bank holiday for a quick lunch with my mum. The waiter that served us kept calling me and my 50 year old mother ‘girl’ totally inappropriate. He had to take our order 3 times because the machine broke and he couldn’t remember it. I got given the wrong salad was then given the right one but it had chips mixed in it?! My mums avocado wrap was brown and slimy in the middle and chips were stone cold. Oh and to top it of the waiter knocked a whole bottle of vinger over my mum with no lid on. You couldn’t write how awful it was. Really disappointed as always had fantastic time at any other frankie and bennys. The only saving grace was the lady on front of house was more than apologetic and so lovely. Sorry frankie and bennys we won’t be back.

User

Very very disappointed with the click and collect service. I appreciate it's a new system but when you select a time to pick the food you ordered up, i thought it would have been ready around that time. Not 20 minutes later when it was clearly just being cooked when we came to collect it. Also paid for extra toppings on a burger, got it home to see that the topping hadn't been added at all. Very disapointed.

User

Ordered the mixed grill. Ribs looked & tasted like something I wouldn't even give to my dog. Asked for a well done steak & got medium rare. Defiantly the worst mixed grill I've ever had. Might want to train your staff in learning how to smile too, doesn't cost anything.

User

I don't usually leave reviews, but this was so bad I had to. My partner and I had the mac & cheese calzone, it wasn't mac & cheese at all! It was just plan pasta with a bit of cheese in it, also there was very little pulled pork in it.

Worst meal I've had for a very long time and I certainly won't be going back!!! And just to top things off I came out £40 down. Just dreadful!

User

Gone downhill fast visited on a quiet Wednesday evening with 3 kids one kids meal completely missing and arrived when the rest of us had nearly finished but not before it had been taken and put on another table and then recollected and given to us refused to replace it although the food could of been touched by others and the corn looked half eaten disgusting

User

Food was awful , waiter was rude wait was very long . Will not be returning any time soon !!!

User

Dropped in today for a meal with my wife after being in Exeter. Will never go back !! Waited 1 hour and 20 minutes for a pizza that was crispier than a kettle crisp and a normal bit of steak and chips. Waiter was rude and said they were getting use to a new menu !! It’s a bloody pizza � not exactly hard to cook lol. They weren’t busy I guess about 4 other tables when we arrived, now know why as the food was awlful. Could go on but you get the message.... avoid !!

User

Book today to dine with us this weekend and enjoy a drink on the house with every main meal 🍺🍷 Book here to get your free drink voucher: http://bit.ly/2Ol7089


User

Excellent service. I cannot find fault with the food. It was all very nice. I have read the previous reviews but my experience was quite the opposite, hopefully they had taken the comments on board and improved things because from my point of view a throughly good evening with lovely food. We were a group of 8, including kids so a wide range of things chosen from the menu and no concerns.

User

Very good waiter service . He was working so hard , so polite . He was doing his very best to cover up for the terrible food , he was clearly embarrassed serving it . It was dreadful . Soggy pitta bread , huge uncut 'lumps of chicken . An over boiled to death old corn on the cob and barley warm chips . Not again . I've given this place a chance , they need higher standards in the kitchen .

User

Great staff and food was lovely.

User

Food was very nice and the waitress was very bubbly

User

Our food whilst tasted nice wasn’t as warm as it should’ve been however, the staff were brilliant, handled it really well by offering to cook me a fresh meal which I declined and just got them to warm it up. They couldn’t apologise more and once warm I really enjoyed my meal and would go back. Well done to the staff they saved the day!

User

Not great! Visited this week with friends as part of my husbands birthday celebrations. We’ve been here and other F&Bs often as we’ve always enjoyed them and they do a good range of gluten free food which my husband enjoys. Service wasn’t as good as normal, left at entrance while they set up a table in an almost empty restaurant. Music has changed so the atmosphere and whole theme of F&B wasn’t there. Our mains sat on the counter for ages waiting to be brought to us and our waiter walked past twice looking at them before going back to bring them to us - we even joked between us that we were going to get them ourselves. Food ok, but certainly not the standard we’ve had in the past. Very disappointed especially as my husband was looking forward to it and it was for his birthday. He told me afterwards he wouldn’t be rushing to go back. What a shame!

User

Used to be great but has gone downhill fast. Arrived at 7 to a pre-booked table and had our order taken in good time. Starters arrived 10 minutes after we ordered them which was fine. Then sat and waited for 40 minutes for the main course to arrive, eventually asked the waitress what was going on and over heard the chef's say they would start it now! An hour and 5 minutes after we arrived we finally received our main order with no apologies. Food was great though and got a discount for the wait. Restaurant wasn't busy at all

User

Unless you want to wait over an hour even when it’s only half full and be served by miserable staff give it a miss. Food ok.

User

My daughter’s 17th birthday and her choice of venue...

There was good and bad -



The bad: the sirloin steak I ordered was so tough I could barely saw through it with the steak knife, so I sent it back. There were no more sirloin steaks so I agreed to a rump steak as a replacement. Sadly, this was equally as poor, so I had to leave it.



The good: our waitress was excellent; dealt with the steak situation brilliantly (not her fault it was poor) and was very friendly and efficient. She made sure that I was not charged for my meal without me having to make a fuss. She also sorted a cupcake with candles for my daughter and a brownie for each of the 4 of us whilst the restaurant sang Happy Birthday . Everyone else’s food was lovely. Nice atmosphere, although not condusive to a quiet meal, if that was what you were after.

User

Mixed grill, chicken was dry and unappetising. Steak was tough, despite being rare...



Woke up with an upset stomach this morning.



Always wanted to try it, won't be hurrying back.

User

fish was vile.baked yesterday i would imagine.chips were ok.happy guy serving us was the good point.didn't bother complaining just wont go again

User

What a complete and utter act of clowns. Went on Wednesday and had the worst service and experience I’ve ever had at a restaurant in my entire life. Waiter comes over and takes our drink order and I ask for fish and chips. They didn’t have any so I go back to the menu and he takes 15 minutes before coming back. I ask for a hotdog and surprise surprise... the don’t have any. He leaves us again and 10 minutes late he returns and I ask for sirloin steak... NONE! We leave wondering what kind of operation this clown factory are running and question why our drinks never even materialised after all that time!!!



Never ever going back to F&B’s!

User

Visited here on bank holiday for a quick lunch with my mum. The waiter that served us kept calling me and my 50 year old mother ‘girl’ totally inappropriate. He had to take our order 3 times because the machine broke and he couldn’t remember it. I got given the wrong salad was then given the right one but it had chips mixed in it?! My mums avocado wrap was brown and slimy in the middle and chips were stone cold. Oh and to top it of the waiter knocked a whole bottle of vinger over my mum with no lid on. You couldn’t write how awful it was. Really disappointed as always had fantastic time at any other frankie and bennys. The only saving grace was the lady on front of house was more than apologetic and so lovely. Sorry frankie and bennys we won’t be back.

User

Very very disappointed with the click and collect service. I appreciate it's a new system but when you select a time to pick the food you ordered up, i thought it would have been ready around that time. Not 20 minutes later when it was clearly just being cooked when we came to collect it. Also paid for extra toppings on a burger, got it home to see that the topping hadn't been added at all. Very disapointed.

User

Ordered the mixed grill. Ribs looked & tasted like something I wouldn't even give to my dog. Asked for a well done steak & got medium rare. Defiantly the worst mixed grill I've ever had. Might want to train your staff in learning how to smile too, doesn't cost anything.

User

I don't usually leave reviews, but this was so bad I had to. My partner and I had the mac & cheese calzone, it wasn't mac & cheese at all! It was just plan pasta with a bit of cheese in it, also there was very little pulled pork in it.

Worst meal I've had for a very long time and I certainly won't be going back!!! And just to top things off I came out £40 down. Just dreadful!

User

Gone downhill fast visited on a quiet Wednesday evening with 3 kids one kids meal completely missing and arrived when the rest of us had nearly finished but not before it had been taken and put on another table and then recollected and given to us refused to replace it although the food could of been touched by others and the corn looked half eaten disgusting

User

Food was awful , waiter was rude wait was very long . Will not be returning any time soon !!!

User

Dropped in today for a meal with my wife after being in Exeter. Will never go back !! Waited 1 hour and 20 minutes for a pizza that was crispier than a kettle crisp and a normal bit of steak and chips. Waiter was rude and said they were getting use to a new menu !! It’s a bloody pizza � not exactly hard to cook lol. They weren’t busy I guess about 4 other tables when we arrived, now know why as the food was awlful. Could go on but you get the message.... avoid !!

User

Book today to dine with us this weekend and enjoy a drink on the house with every main meal 🍺🍷 Book here to get your free drink voucher: http://bit.ly/2Ol7089


User

Excellent service. I cannot find fault with the food. It was all very nice. I have read the previous reviews but my experience was quite the opposite, hopefully they had taken the comments on board and improved things because from my point of view a throughly good evening with lovely food. We were a group of 8, including kids so a wide range of things chosen from the menu and no concerns.

User

Very good waiter service . He was working so hard , so polite . He was doing his very best to cover up for the terrible food , he was clearly embarrassed serving it . It was dreadful . Soggy pitta bread , huge uncut 'lumps of chicken . An over boiled to death old corn on the cob and barley warm chips . Not again . I've given this place a chance , they need higher standards in the kitchen .

User

Great staff and food was lovely.

User

Food was very nice and the waitress was very bubbly

User

Our food whilst tasted nice wasn’t as warm as it should’ve been however, the staff were brilliant, handled it really well by offering to cook me a fresh meal which I declined and just got them to warm it up. They couldn’t apologise more and once warm I really enjoyed my meal and would go back. Well done to the staff they saved the day!

User

Not great! Visited this week with friends as part of my husbands birthday celebrations. We’ve been here and other F&Bs often as we’ve always enjoyed them and they do a good range of gluten free food which my husband enjoys. Service wasn’t as good as normal, left at entrance while they set up a table in an almost empty restaurant. Music has changed so the atmosphere and whole theme of F&B wasn’t there. Our mains sat on the counter for ages waiting to be brought to us and our waiter walked past twice looking at them before going back to bring them to us - we even joked between us that we were going to get them ourselves. Food ok, but certainly not the standard we’ve had in the past. Very disappointed especially as my husband was looking forward to it and it was for his birthday. He told me afterwards he wouldn’t be rushing to go back. What a shame!

User

Used to be great but has gone downhill fast. Arrived at 7 to a pre-booked table and had our order taken in good time. Starters arrived 10 minutes after we ordered them which was fine. Then sat and waited for 40 minutes for the main course to arrive, eventually asked the waitress what was going on and over heard the chef's say they would start it now! An hour and 5 minutes after we arrived we finally received our main order with no apologies. Food was great though and got a discount for the wait. Restaurant wasn't busy at all

User

Unless you want to wait over an hour even when it’s only half full and be served by miserable staff give it a miss. Food ok.

User

My daughter’s 17th birthday and her choice of venue...

There was good and bad -



The bad: the sirloin steak I ordered was so tough I could barely saw through it with the steak knife, so I sent it back. There were no more sirloin steaks so I agreed to a rump steak as a replacement. Sadly, this was equally as poor, so I had to leave it.



The good: our waitress was excellent; dealt with the steak situation brilliantly (not her fault it was poor) and was very friendly and efficient. She made sure that I was not charged for my meal without me having to make a fuss. She also sorted a cupcake with candles for my daughter and a brownie for each of the 4 of us whilst the restaurant sang Happy Birthday . Everyone else’s food was lovely. Nice atmosphere, although not condusive to a quiet meal, if that was what you were after.

User

Mixed grill, chicken was dry and unappetising. Steak was tough, despite being rare...



Woke up with an upset stomach this morning.



Always wanted to try it, won't be hurrying back.

User

fish was vile.baked yesterday i would imagine.chips were ok.happy guy serving us was the good point.didn't bother complaining just wont go again

User

What a complete and utter act of clowns. Went on Wednesday and had the worst service and experience I’ve ever had at a restaurant in my entire life. Waiter comes over and takes our drink order and I ask for fish and chips. They didn’t have any so I go back to the menu and he takes 15 minutes before coming back. I ask for a hotdog and surprise surprise... the don’t have any. He leaves us again and 10 minutes late he returns and I ask for sirloin steak... NONE! We leave wondering what kind of operation this clown factory are running and question why our drinks never even materialised after all that time!!!



Never ever going back to F&B’s!

User

Visited here on bank holiday for a quick lunch with my mum. The waiter that served us kept calling me and my 50 year old mother ‘girl’ totally inappropriate. He had to take our order 3 times because the machine broke and he couldn’t remember it. I got given the wrong salad was then given the right one but it had chips mixed in it?! My mums avocado wrap was brown and slimy in the middle and chips were stone cold. Oh and to top it of the waiter knocked a whole bottle of vinger over my mum with no lid on. You couldn’t write how awful it was. Really disappointed as always had fantastic time at any other frankie and bennys. The only saving grace was the lady on front of house was more than apologetic and so lovely. Sorry frankie and bennys we won’t be back.

User

Very very disappointed with the click and collect service. I appreciate it's a new system but when you select a time to pick the food you ordered up, i thought it would have been ready around that time. Not 20 minutes later when it was clearly just being cooked when we came to collect it. Also paid for extra toppings on a burger, got it home to see that the topping hadn't been added at all. Very disapointed.

User

Ordered the mixed grill. Ribs looked & tasted like something I wouldn't even give to my dog. Asked for a well done steak & got medium rare. Defiantly the worst mixed grill I've ever had. Might want to train your staff in learning how to smile too, doesn't cost anything.

User

I don't usually leave reviews, but this was so bad I had to. My partner and I had the mac & cheese calzone, it wasn't mac & cheese at all! It was just plan pasta with a bit of cheese in it, also there was very little pulled pork in it.

Worst meal I've had for a very long time and I certainly won't be going back!!! And just to top things off I came out £40 down. Just dreadful!

User

Gone downhill fast visited on a quiet Wednesday evening with 3 kids one kids meal completely missing and arrived when the rest of us had nearly finished but not before it had been taken and put on another table and then recollected and given to us refused to replace it although the food could of been touched by others and the corn looked half eaten disgusting

User

Food was awful , waiter was rude wait was very long . Will not be returning any time soon !!!

User

Dropped in today for a meal with my wife after being in Exeter. Will never go back !! Waited 1 hour and 20 minutes for a pizza that was crispier than a kettle crisp and a normal bit of steak and chips. Waiter was rude and said they were getting use to a new menu !! It’s a bloody pizza � not exactly hard to cook lol. They weren’t busy I guess about 4 other tables when we arrived, now know why as the food was awlful. Could go on but you get the message.... avoid !!

More about Frankie & Benny'S

Frankie & Benny'S is located at Alphington Road, EX2 8LH Exeter, Devon
+441392424399
Monday: 09:00 - 23:00
Tuesday: 09:00 - 23:00
Wednesday: 09:00 - 23:00
Thursday: 09:00 - 23:00
Friday: 08:30 - 23:00
Saturday: 08:30 - 23:00
Sunday: 08:30 - 22:30
https://www.frankieandbennys.com/restaurants/south-west/exeter/exeter