Frankie & Benny'S

Monday: 09:00 - 23:00
Tuesday: 09:00 - 23:00
Wednesday: 09:00 - 23:00
Thursday: 09:00 - 23:00
Friday: 08:30 - 23:00
Saturday: 08:30 - 23:00
Sunday: 08:30 - 22:30

About Frankie & Benny'S

Frankie & Benny’s serves up the best of New York Italian cuisine to offer you big flavours and massive choice. Whether you fancy a juicy chicken burger or an Italian classic, we’ve got something for everyone! We’ve been a much loved restaurant for over 20 years and offer families a place to go for a fun, comforting meal where you can enjoy some well-deserved, chilled-out family time. We cater for all needs with a huge gluten free menu, a wide offering of vegetarian dishes and host of healthier, lighter bites. So try one of our mouth-watering Freakshakes or grab a beer with friends and enjoy a home-from-home meal with us – see you soon!

Frankie & Benny'S Description

Frankie & Benny’s serves up the best of New York Italian cuisine to offer you big flavours and massive choice. Whether you fancy a juicy chicken burger or an Italian classic, we’ve got something for everyone! We’ve been a much loved restaurant for over 20 years and offer families a place to go for a fun, comforting meal where you can enjoy some well-deserved, chilled-out family time. We cater for all needs with a huge gluten free menu, a wide offering of vegetarian dishes and host of healthier, lighter bites. So try one of our mouth-watering Freakshakes or grab a beer with friends and enjoy a home-from-home meal with us – see you soon!

Reviews

User

The kids are back to school! ✏️ Stuck on what to do now? Why not visit us for lunch! 🍝

User

Today at Frankie & Benny's, you can get a Burger & Beer for only £5! 🍔🍺😍
Read our latest blog post to get your voucher and find out which burgers are available! http://bit.ly/2NAa7JB
Budweiser Corona Hop House 13 Coors Light The Brooklyn Brewery Samuel Adams

User

Dele Alli Challenge? Frankie's completed it! 👌 Can you? 🤔
Comment below with your video doing the Dele Celebration for a chance to win a £50 Frankie & Benny's VIP Voucher 😎
#DeleAlliChallenge

User

Forgotten to do the food shopping? We've got your covered with 40% off your Click and Collect order 😁📲 Order now: http://bit.ly/2MSmmk5

User

Happy National Burger Day! Enjoy 40% off all our burgers today 🍔😍

User

Are you smart enough to complete this? 🤓 Congratulations to everyone receiving their GCSE results today! 📝

User

Feed the whole family at Frankie & Benny's... there's something for everyone 😋👪
📲 Book now: http://bit.ly/2Mkx57c

User

Trying to squeeze in those last few days out before the kids go back to school? Remember that kids can eat for FREE at Frankie & Benny's!😲😎
http://bit.ly/2BjKzyH

User

Burger 🍔 + Budweiser 🍺 = Winning Combo 😍 And today you can get both together at Frankie & Benny's for just £5!
Get your voucher here: http://bit.ly/2nETDo1

User

Treat your messy munchkins to a free kids meal at Frankie & Benny's🍝😋 Get your voucher here: http://bit.ly/2nCQQMb

User

Find Frankie is back and we want to find our best Spaghetti Sally lookalike! 🔍👀 Post a picture below of you or a friend posing as our Spaghetti Sally and we'll pick out our three faves to win a £50 VIP voucher! 😍😝
Competition closes at 12pm on Friday...

User

Kids can now eat for FREE at Frankie & Benny's! 👀 - Kids happy ✔️ - Parents happier ✔️
Get your voucher here: http://bit.ly/2Or4j5h

User

Book today to dine with us this weekend and enjoy a drink on the house with every main meal 🍺🍷 Book here to get your free drink voucher: http://bit.ly/2Ol7089


User

Have you tried any of our awesome Parent Wins? 😎 The Easy Swing, The Get-Along Shirt & The Scribble Box. Which have you tried? Let us know or comment below with your #ParentWins

User

Let the weekend fun be-gin with this incredible offer! 🤩 Get your £1 G&T voucher here: http://bit.ly/2AzCLsl
Gordon’s Gin - The Botanist Gin - Whitley Neill - Beefeater Gin London - Britvic
... T&C's apply.
See more

User

With the heatwave we've been experiencing, you need a refreshing drink from Frankie & Benny's to help cool you down 🌞
Click on the link to read more... there may also be a sneak preview of an amazing upcoming offer 😉 you can thank us later!

User

Summer holidays just got even better 😎☀️
Get your voucher here: http://bit.ly/2Oxmkj4

User

We've introduced loads of new burgers to our menu 🍔 Read about them on our new blog post here: http://bit.ly/2K0KBKN

User

What's your go to breakfast meal? 🍳🥓☕ Remember you can enjoy unlimited breakfast all weekend until midday! 😋
Book your table now: http://bit.ly/2z9bU5G 📸: @em_ily53

User

We've had a great night & great food. Table of 17 & I don't know how Andrew (Walsall) managed us all :) really pleasee. Thanks Andrew!

User

We had a great time. Service was quick and done to an amazing standard. The staff were so helpful and couldn't do enough for us. Was by far one of the best meals that we had. Want to say an extra thankyou to our waitress Bethany for the help last night and being so welcoming and friendly

User

Steak was brilliant and the lady who served us was absolutely lovely! It was my birthday and the free birthday meal was really good. Great value for money , cheers! X (Walsall branch)

User

Spent the 5 months anniversary with the misses here. Friendly and bubbly staff and the food was incredible. Will definitely be returning.

User

Nice that you don't haven have a big meal for a lunch always enjoy going there and decor is nice our server was lovely don't know her name think she was Scottish? Sorry it I'm wrong fair hair in ponytail anyway thanks x

User

Lovely waitress, really friendly and bubbly. Service was 5* and food was real good too. We even got complimentary tea & coffee. Will definitely be returning!

User

Food was amazing team very friendly the general manager was brill I’m raising money for Macmillan he made a donation to it love atmosphere he knows his job and he is fab at it

User

Food great, service excellent, Andrew thank you so much for making my dads birthday night special & one to remember!! Turns out your a great photographer too �

User

Had a lovely meal here 1st time for me very nice x good service etc.

User

1 hour later still waiting....... tables not filled. From personal observation the waiting on staff are working their arses off. Those in casual clothes walking about looking absolutely useless.

FB can not cope with weekend pressures.

User

Luckiy we had a discount voucher as I would not have been happy had we paid full price. The food is very over-priced for the quality and size of meals. The drinks are very expensive too but you do expect this at a restaurant. The cocktails are very poor, especially the House Specials. All of our food lacked flavour and was bland, average pub food at best. Go over the road to Bella Italia, their food, drinks range and customer service are a million times better. I don't like to leave negative reviews but I do believe a place needs to know if it is lacking. Sorry.

User

I think Franky and bennys is overrated! We went because my sister had a 50% of voucher which ended up not working when we came frustratingly! I had the boneless buffalo chicken wings...they tasted like the cheap frozen chicken drummers you would find in somewhere like Iceland. Not even proper chicken it was cheap chewy stuff! My wrap was luke warm. My son left half

His burger which is completely unlike him so think he thought it was a bit naff too. The pizzas are nothing more than the tortilla wraps with tomato purée and melted cheese !!! How you can do that and charge the price you do for them is beyond me! Waitress dropped coke all over my

Phone. Other than that the one lady was very friendly

And helpful and made you feel like nothing was too much trouble. Defo won’t return here

Over priced tasteless food!

User

Hi

So disappointed to begin with - went for breakfast with colleague after long night shift. Firstly food was served late and then it was cold !

Although I was given another plate with hot food but we both ended up eating separately!

I hope this doesn’t happen again as I recommended my colleague F&B over other place and felt embarrassed when this happened ..

User

Food was average, quality of food had gone down since last time we came. Had no draught beer, had no baby baked potatoes and also had no strawberries and that was just from our order, won’t be in a hurry to come back as other outlets nearby are far better value for money.

User

this evening at 7pm my husband and I went to F&B Walsall, we have been frequent patrons here for as long as i an remember and have only had cause for complaint once when the food was both served in a paper bag and my husbands vegetables were missing from his plate and when bought on a separate plate cold. This evening we walked out as the service was diabolical.



We ordered at 7.10pm the starters came at 7.25pm fair enough. 7.50pm no mains, asked the waitress who's arrogance to our question of arrival was not in short supply grilled us on how long we had been waiting then went to the kitchen and came out and said that a party had come in and we were next, then i observed the manager, looking frightful and stressed and i knew then they had not even bothered to cook our meal, i was livid this is the last time i am going to your restaurant. I have been coming here for years and it has gone straight down hill, the service is awful, the place wasn't even busy, absolutely awful.





The waitress was rude and didn't even apologise but made us feel like we were being demanding, we waited patiently an finished two rounds of coffee and lemonade, we got some money knocked off the bill but really would have preferred the food, absolutely the worst service ever, you need to send a mystery shopper, its Thursday evening not a Friday night, it was dead in there, you have lost a loyal customer. its literally the first time i haven't left a tip as i know how hard waitresses work,

User

Went at 10pm Friday night biggest mistake of my life....food comes out no coleslaw sweet potato fries covered in grease and all the scraps of greasy chicken in my wrap...I refused to pay £10.00 for a meal which was appalling....asked waitress where’s coleslaw said we got none!!! Opened wrap there was hardly any chicken in there at the bit which was was covered in oil!!! I sent the food back cos of fries and then back again because of the greasy chicken!! I did not pay for meal and was not willing too!!!

User

We visited this branch on saturday the 20th, and ordered a The big one breakfast, it was disgusting the eggs was undercooked, toast undercooked, no beans in the beans just juice, sausage was scented, the black pudding charcoaled,they wasnt a good element on the plate and the last 2 days we've been sick from it .

User

To be honest it's a right rip-off.

The plates were small, the Chilli Cheeseburger & Fries barely covered half the plate, warm, not hot.

Wife's Double Bacon Cheeseburger was luke warm, when she pushed down on it lightly with her fork, fat oozed out the sides. Was also only a single burger as were running low on burgers but she had 5 really small onion rings instead. Was told it would be replaced but was microwaved so had gooey lettuce on top. Burger was not eaten.

Chocolate fudgecake with ice cream, the ice cream was served in something not much larger than a egg cup.

The Strawberry New York Sundae was served as a Cookie Dough & Caramel Sundae, explaining we ordered New york Sundae to be told thats all weve got, then to have it replaced with few strawberries and vanilla ice cream.

Why do people go to these rip off places when you can have a full plate of food at pubs and restaurants for half the price?????

I notice they don't even bother replying to reviews, good or bad!

User

Came in tonight, and it’s safe to say we won’t be returning in a hurry! Even though we had booked a table, we had to wait 20 minutes to be seated! Then a further 20 minutes for someone to come and take our order! 40 minutes before even ordering our food! It was so hard to get the attention of the staff and waiters avoided eye contact. Having eaten there several times before I ordered something I usually have off the menu, the garlic pizza bread was burnt on the bottom and the presentation wasn’t up to the standard it had been at the past! My boyfriend ‘steak’ was mainly fat. I ordered a drink before our main meal which still hadn’t arrived by the time we had asked for the bill, having asked two separate waiters for a Pepsi. We felt that the service was rushed - we had a waiter ask if the food was okay, and before we could reply he was already walking away!� on paying I had a company discount of 50%, when I showed it the waiter said that the discount did not apply on Saturdays! I questioned this knowing that the discount was any day and any time, and nothing in their terms and conditions stated otherwise... i got a very blunt and rude reply! All in all very dissapointed! Definitley ruined date night�

User

Book today to dine with us this weekend and enjoy a drink on the house with every main meal 🍺🍷 Book here to get your free drink voucher: http://bit.ly/2Ol7089


User

We've had a great night & great food. Table of 17 & I don't know how Andrew (Walsall) managed us all :) really pleasee. Thanks Andrew!

User

We had a great time. Service was quick and done to an amazing standard. The staff were so helpful and couldn't do enough for us. Was by far one of the best meals that we had. Want to say an extra thankyou to our waitress Bethany for the help last night and being so welcoming and friendly

User

Steak was brilliant and the lady who served us was absolutely lovely! It was my birthday and the free birthday meal was really good. Great value for money , cheers! X (Walsall branch)

User

Spent the 5 months anniversary with the misses here. Friendly and bubbly staff and the food was incredible. Will definitely be returning.

User

Nice that you don't haven have a big meal for a lunch always enjoy going there and decor is nice our server was lovely don't know her name think she was Scottish? Sorry it I'm wrong fair hair in ponytail anyway thanks x

User

Lovely waitress, really friendly and bubbly. Service was 5* and food was real good too. We even got complimentary tea & coffee. Will definitely be returning!

User

Food was amazing team very friendly the general manager was brill I’m raising money for Macmillan he made a donation to it love atmosphere he knows his job and he is fab at it

User

Food great, service excellent, Andrew thank you so much for making my dads birthday night special & one to remember!! Turns out your a great photographer too �

User

Had a lovely meal here 1st time for me very nice x good service etc.

User

1 hour later still waiting....... tables not filled. From personal observation the waiting on staff are working their arses off. Those in casual clothes walking about looking absolutely useless.

FB can not cope with weekend pressures.

User

Luckiy we had a discount voucher as I would not have been happy had we paid full price. The food is very over-priced for the quality and size of meals. The drinks are very expensive too but you do expect this at a restaurant. The cocktails are very poor, especially the House Specials. All of our food lacked flavour and was bland, average pub food at best. Go over the road to Bella Italia, their food, drinks range and customer service are a million times better. I don't like to leave negative reviews but I do believe a place needs to know if it is lacking. Sorry.

User

I think Franky and bennys is overrated! We went because my sister had a 50% of voucher which ended up not working when we came frustratingly! I had the boneless buffalo chicken wings...they tasted like the cheap frozen chicken drummers you would find in somewhere like Iceland. Not even proper chicken it was cheap chewy stuff! My wrap was luke warm. My son left half

His burger which is completely unlike him so think he thought it was a bit naff too. The pizzas are nothing more than the tortilla wraps with tomato purée and melted cheese !!! How you can do that and charge the price you do for them is beyond me! Waitress dropped coke all over my

Phone. Other than that the one lady was very friendly

And helpful and made you feel like nothing was too much trouble. Defo won’t return here

Over priced tasteless food!

User

Hi

So disappointed to begin with - went for breakfast with colleague after long night shift. Firstly food was served late and then it was cold !

Although I was given another plate with hot food but we both ended up eating separately!

I hope this doesn’t happen again as I recommended my colleague F&B over other place and felt embarrassed when this happened ..

User

Food was average, quality of food had gone down since last time we came. Had no draught beer, had no baby baked potatoes and also had no strawberries and that was just from our order, won’t be in a hurry to come back as other outlets nearby are far better value for money.

User

this evening at 7pm my husband and I went to F&B Walsall, we have been frequent patrons here for as long as i an remember and have only had cause for complaint once when the food was both served in a paper bag and my husbands vegetables were missing from his plate and when bought on a separate plate cold. This evening we walked out as the service was diabolical.



We ordered at 7.10pm the starters came at 7.25pm fair enough. 7.50pm no mains, asked the waitress who's arrogance to our question of arrival was not in short supply grilled us on how long we had been waiting then went to the kitchen and came out and said that a party had come in and we were next, then i observed the manager, looking frightful and stressed and i knew then they had not even bothered to cook our meal, i was livid this is the last time i am going to your restaurant. I have been coming here for years and it has gone straight down hill, the service is awful, the place wasn't even busy, absolutely awful.





The waitress was rude and didn't even apologise but made us feel like we were being demanding, we waited patiently an finished two rounds of coffee and lemonade, we got some money knocked off the bill but really would have preferred the food, absolutely the worst service ever, you need to send a mystery shopper, its Thursday evening not a Friday night, it was dead in there, you have lost a loyal customer. its literally the first time i haven't left a tip as i know how hard waitresses work,

User

Went at 10pm Friday night biggest mistake of my life....food comes out no coleslaw sweet potato fries covered in grease and all the scraps of greasy chicken in my wrap...I refused to pay £10.00 for a meal which was appalling....asked waitress where’s coleslaw said we got none!!! Opened wrap there was hardly any chicken in there at the bit which was was covered in oil!!! I sent the food back cos of fries and then back again because of the greasy chicken!! I did not pay for meal and was not willing too!!!

User

We visited this branch on saturday the 20th, and ordered a The big one breakfast, it was disgusting the eggs was undercooked, toast undercooked, no beans in the beans just juice, sausage was scented, the black pudding charcoaled,they wasnt a good element on the plate and the last 2 days we've been sick from it .

User

To be honest it's a right rip-off.

The plates were small, the Chilli Cheeseburger & Fries barely covered half the plate, warm, not hot.

Wife's Double Bacon Cheeseburger was luke warm, when she pushed down on it lightly with her fork, fat oozed out the sides. Was also only a single burger as were running low on burgers but she had 5 really small onion rings instead. Was told it would be replaced but was microwaved so had gooey lettuce on top. Burger was not eaten.

Chocolate fudgecake with ice cream, the ice cream was served in something not much larger than a egg cup.

The Strawberry New York Sundae was served as a Cookie Dough & Caramel Sundae, explaining we ordered New york Sundae to be told thats all weve got, then to have it replaced with few strawberries and vanilla ice cream.

Why do people go to these rip off places when you can have a full plate of food at pubs and restaurants for half the price?????

I notice they don't even bother replying to reviews, good or bad!

User

Came in tonight, and it’s safe to say we won’t be returning in a hurry! Even though we had booked a table, we had to wait 20 minutes to be seated! Then a further 20 minutes for someone to come and take our order! 40 minutes before even ordering our food! It was so hard to get the attention of the staff and waiters avoided eye contact. Having eaten there several times before I ordered something I usually have off the menu, the garlic pizza bread was burnt on the bottom and the presentation wasn’t up to the standard it had been at the past! My boyfriend ‘steak’ was mainly fat. I ordered a drink before our main meal which still hadn’t arrived by the time we had asked for the bill, having asked two separate waiters for a Pepsi. We felt that the service was rushed - we had a waiter ask if the food was okay, and before we could reply he was already walking away!� on paying I had a company discount of 50%, when I showed it the waiter said that the discount did not apply on Saturdays! I questioned this knowing that the discount was any day and any time, and nothing in their terms and conditions stated otherwise... i got a very blunt and rude reply! All in all very dissapointed! Definitley ruined date night�

More about Frankie & Benny'S

Frankie & Benny'S is located at Unit 16, Crown Wharf Shopping Park, WS2 8LL Walsall
+441922659100
Monday: 09:00 - 23:00
Tuesday: 09:00 - 23:00
Wednesday: 09:00 - 23:00
Thursday: 09:00 - 23:00
Friday: 08:30 - 23:00
Saturday: 08:30 - 23:00
Sunday: 08:30 - 22:30
https://www.frankieandbennys.com/restaurants/west-midlands/walsall/walsall