Grosvenor Casino Broad St - Birmingham

Casino is great and inside staff are excellent however the staff at the reception went you first enter from broad street or the car park are incredibly rude. I parked in the car park and walked through to go to dinner first before going to the casino after and the attitude from the receptionist was terrible. If they have a problem with people walking through the building who are not using the casino then there should be clear signs stating so.

Had a really good night here and won a little bit of cash staff are great also

Good quality casino with good variety of tables and good service

Not my favourite casino. the customer service from one receptionist was shocking she accused my autistic friend of being drunk despite the fact he hadnt had a single drink. In the end she refused him entry. Been there on other occassions the food is bland along with the array of terrible slot machines. One regular said the progressive had been stuck on maximum for months and hes lost 1000s..

Great food and atmosphere

Nice place! Restaurant and bar is very good too.