Grow: In London

We know it costs more to acquire new customers than it does to retain existing customers. Even so, why do so many companies customer experience suck?
Customer expectations have shifted. They don't just take what they're given. The last great experience customers have, becomes their new minimum expectation.
#Business #SmallBiz #StartUpLife #CustomerExperience

Sometimes we have to celebrate the small wins.
Yesterday, we surpassed 4,000 followers on Twitter. Combined with the Facebook audience and we are just 500 short of 10,000 followers in total.
Social Media is not just about the volume followers, but the level of engagement, which thankfully, is also going up all the time!
... #SocialMedia #Marketing #Facebook #Twitter #Business #StartUpLife #SmallBiz #London #GROWinLondon
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Nothing more to add.
#SocialMedia #Marketing #StartUpLife

They say “Teamwork Makes The Dream Work” and yesterday, that couldn’t have been more true.
Together with Charlie and Nick, David presented “Teamwork and Communication - What Business Can Learn From Sport” in the next installment of the Recruit. Retain. Grow. event series at the Institute of Directors here in London.
We had a packed agenda and covered everything from effective communication through to building a high-performance team and communicating with the outside world.
... Thank you to everyone who came, we continue to build momentum in supporting the Start-up and SME community.
Why are we building this community? Together, we are stronger.
#Business #Leadership #StartUpLife #RecruitRetainGrow
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Looking forward to welcoming everyone to the Institute of Directors this morning for our “What Business Can Learn From Sport” event with our friends Nick Butcher and Charlie Hodgson.
#Leadership #Business #StartUps #StartUpLife #SMEs #WednesdayWisdom

In just 24hrs we will be hosting "What Business Can Learn From Sport" at the Institute of Directors with our friends HR Strategy Pro and Charlie Hodgson Performance.
With special guest ex-England fly-half-turned Executive Coach Charlie Hodgson, it promises to be a lively session designed to provide a wealth of information for those looking to establish and grow their teams.
Nick, Charlie and I will be covering:
... - Effective internal communication [and the cost of getting it wrong]
- Building a high performing team
- Communicating with the outside world
It's not too late to sign up, register using the Eventbrite link!
See you there!
Team GROW:
#Business #Events #StartUps #SmallBusiness
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We're going to let you in on a little secret. 🤫
Turning to a Marketing Agency can be expensive (that's not the secret). As such, many Small Businesses and Start-ups try to run their own Social Media channels, but often struggle. Typically, they don't have experience or are time-poor.
If this sounds like you, fear not. Most Social Media channels have their own 'Business Support' pages where they share insights and tips on getting more from their platform.
... Here's a link to one of the latest communications from Facebook, the one that Marketing Agencies learn from. Have a read and subscribe at the bottom of the page.
You'll be a guru in no time. 😉
#StartUps #SocialMedia #SmallBusiness #MarketingTips #GROWinLondon
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Last night we were fortunate to have been invited along to the InsTech London Summer Party where there was an incredible array of talented intrapreneurs, entrepreneurs and investors doing exciting things in the world of Insurance.
In-person events are often overlooked in the increasingly digital world that we live in but the benefits of being able to connect, establish and build relationships face-to-face outweigh any Online/Social Media tactics.
InsTech London have over 3,00...0 active members and are doing a fantastic job facilitating and encouraging innovation across the board through a range of events.
Lots more exciting things to come from Matthew Grant and team - watch this space!
#InsTech #Insurance #Marketing #GROWinLondon
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Sadly, this very discussion is taking place in meeting rooms around the globe.
If you and your Marketing team want to drive genuine value and ROI - get in touch.
#StartUps #Business #Marketing #GROWinLondon
... Credit: Tom Fishburne is founder of Marketoon Studios. Follow his work at marketoonist.com or on Twitter @tomfishburne
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[EVENT] - What Business Can Learn From Sport.
A lively session designed to provide a wealth of information for start-ups and SMEs alike who are looking to establish and grow their teams. Sign up now!
#Business #BusinessEvents #StartUps #StartUpLife #SME #GROWinLondon

We're currently building a formidable Partnership Programme to bring the greatest minds and businesses from the Start-up Ecosystem together to add even more value to our clients.
Watch this space.
#StartUps #SmallBusiness #Marketing #GROWinLondon

Simple, but effective.
Marketing tactics don’t have to be expensive, complicated or Digital to have an impact - just ask the team at Virgin Atlantic. Kudos.
#Marketing #Business #Heathrow #GROWinLondon

Forget that it's #NationalAvocadoDay for a second - A whopping 75% of U.K. Marketers don't class "leading disruptive innovation" as a core function, which is why they're falling behind and one of the reasons we're leading the charge on change.
#Marketing #MarketingAgency #CMO #StartWithWhy

Reviews are essential for small businesses:
- 92% of consumers read online reviews.
- When judging a business, the star rating is the #1 factor.
... - 88% incorporate reviews into their purchase decision
- 73% form an opinion based on reviews.
- Reviews produce an average of +18% uplift in Sales.
- 80% trust online reviews as much as a personal recommendation.
#Marketing #Reviews #GROWinLondon
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Ask Me Anything [Marketing]
It’s been a long, hot week here in London and Team GROW: have been working exceptionally hard. As a reward, we’ve all got today off to cool down and enjoy a nice long weekend.
To celebrate I’m offering our loyal Facebook followers an Ask Me Anything [Marketing] session today between 9-11am.
... Got a Marketing question you want answered? To enter, simply email your question to david@growinlondon.com between 9-11 BST and I’ll come back to you.
Have a great weekend!
David
#AMA #Marketing #StartUps
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Start-ups often don’t know they’ve been poorly advised until it’s too late. Just ask our friend Mr. Spencer. 🍑
Don’t get caught with your [Marketing] pants down. Speak to us!
#WednesdayWisdom #StartUp #StartUps #Business #SmallBusiness #SmallBiz #Entrepreneurship #Entrepreneur #Motivation #Inspiration #StartUpTips #StartUpMarketing #Marketing #MarketingAgency #Advertising #BusinessTips #StartUpLife #GROWinLondon

What if?
These two little words often cause paralysis within business.
What if the prospect slams the phone down? What if they don't like my offer? What if the product isn't perfect?
... Look at life differently - What if they don't slam the phone down? What if they love your offer? What if their feedback helps improve the product?
It's your choice.
#WhatIf #Marketing #Business #Startups #StartUpTips #SmallBiz #Sales #Entrepreneurship #GROWinLondon
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The venue is booked and we have a special guest speaker for the next event in the Recruit. Retain. Grow. series.
Nick and David are delighted to bring you the news that ex-Sale Sharks, Saracens, England and the British and Irish Lions player Charlie Hodgson will be joining us to talk about what business can learn from sport.
Sign-up now for this lively and engaging session as tickets were snapped up during the pre-sale and only a limited number are available!
... Sign up here: https://www.eventbrite.co.uk/e/teamwork-c ommunication-what-…
#Business #Sport #Rugby #Marketing #London #StartUps #StartUpTips #StartUpMarketing #StartUpLife #Entrepreneurship #Entrepreneurship101 #SmallBiz #SmallBusiness #SME #SportsMarketing #GROWinLondon
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Startup friendly agency and no BS - Can highly recommend David Taylor and his team.

I would highly recommend David - clear and articulate with solid advice for progressing in a number of areas.

Startup friendly agency and no BS - Can highly recommend David Taylor and his team.

I would highly recommend David - clear and articulate with solid advice for progressing in a number of areas.

Startup friendly agency and no BS - Can highly recommend David Taylor and his team.

I would highly recommend David - clear and articulate with solid advice for progressing in a number of areas.