Gss Consultants

GSS Consultants is a fast growing Business and Technology Consultancy designing Customer Experience focused contact center solutions.

GSS Consultants specialise in Contact Centre solutions and provide additional value gained from our vast experience working with market leaders across multiple industries, from financial to telecoms, through to central government.

We specialise in moving the control of the Contact Center solutions into the hands of the business by providing easy to use business driven parameters solutions. Your business can control everything from defining new service lines, reusable routing applications and IVR applications.

Imagine your business having the ability to setup a new IVR and routing flow for a new product or service in less than 30 minutes without any intervention from your technology provider. We empower the business user which puts the business back into control of their contact centre operations.