Hailsham Town Council

The tier of local government in Hailsham closest to the people.

The Town Council is the tier of local government closest to the people and consists of individual councillors who contribute to the work of the whole Town Council by:

- Putting forward ideas and engaging in constructive debate

- Representing their constituents and responding to the needs of the community

- Acting in an ethical way and being open about interests

- Voting to enable the Town Council to make decisions

- Ensuring the delivery of cost-effective quality services for residents

RULES & GUIDANCE FOR USE OF OUR FACEBOOK PAGE

Replying and responding to messages and comments:

1) Our Facebook page is generally monitored during office hours (9am-4pm, Monday to Friday), except on public holidays.
2) If your query is urgent or involves personal details, please contact us direct by calling 01323 841702 during office hours.
3) We will endeavour to answer simple queries as quickly as possible via Facebook. However, if the matter of concern is intricate or requires a detailed response, you may be directed to a relevant officer or department to discuss the matter further.
4) Our aim is to respond to questions on our Facebook posts as soon as we can, but this is not always possible and sometimes we can miss such comments.
5) Please feel free to talk to your local councillor about local matters too. Contact details for ward councillors can be found on our website: www. hailsham-tc. gov. uk

Moderation and behaviour:

1) We will not tolerate offensive or abusive language or images on our Facebook page /posts and will remove any such comments or images.
2) Please do not post any comments on our posts that are unlawful, libellous, defamatory, abusive, threatening, harmful, obscene, profane, sexually explicit or discriminatory in any way. We will remove any statement /comment that we consider could be fall into any of the above categories, and may report them to the Facebook platform administrators.
3) Do not 'troll', i. e. create conflict on our Facebook page by posting comments or statements that are particularly controversial or inflammatory, extraneous or off-topic, with the intent of provoking a response from other Facebook users or disrupting normal, on-topic discussion. Any such comments may be removed.
4) Do not bully, harass or intimidate any individual or organisation using our Facebook page.
5) Do not post content copied from elsewhere without consent from the original author, i. e. content for which you do not own the copyright.
6) Do not post the same comment, message or statement (or very similar messages) repeatedly. Any such comments may be removed.
7) Do not advertise products or services on our Facebook page. Any such advertisements will be removed.

Blocking and unfollowing:

1) If we block your account from accessing our Facebook page, this will probably be because you have breached our rules and guidelines concerning appropriate commenting, or you have followed or liked our Facebook page solely to promote products or services.

Sharing of information:

1) We try our best to share information that we think will be of relevance or interest to our followers, or of use to people, businesses and organisations in the Hailsham area. However, please do not be offended if we do not share something you ask us to.
2) Please remember that, while we may like or follow an individual or organisation and share their posts /information, it does not necessarily mean that we endorse them.