Halfords

Must be the worse shop in hereford staff unhelpful and don't know where anything sold me the wrong wiper blades even after having car reg to check give it a miss expensive and terrible service

Very friendly staff, helpful but not pushy.

I suppose the chain itself is a little overpriced - generally I have no complains; but I have never had a good experience in this store.

When looking for a sump key, I asked if I could offer up a couple of the products to my car so that I could be sure I'd got the right part; I was told quite brusquely that "I won't walk back and forth between here and your car just to check that". This from a member of staff that I've seen in store for at least the last four years - customer service at it's most disappointing.

My partner just came back from Halfords in Hereford after going in for just a bike tyre and to get it fitted,she came out with a new inner tube which was already brand new before she went in and came back with the tyre fitted in the wrong direction of travel so I have got to take it off and re fit it because of rubbish training and we paid for this rubbish service

Standard halfords, polite staff, strange layout. Car parts upstairs and cycle parts and gear downstairs.

Service in here is hit and miss to be fair. The bike section seems to always be good. One chap on the mechanic section can come across a bit grumpy and rude to their staff members.

On the 9th September, Friday. My wife went to Halfords to buy a side light for her Corsa, when she saw the price of fitting it £5.00 she decided to ask for it to be fitted. After a very short wait a nice young man called Kane came to fit the bulb, but my wife had bought the wrong one it should have been a headlight bulb Kane changed it for her and fitted the correct bulb. He also checked all the lights and indicators as well being helpful and polite she offered to tip him and he said no but a review would be a good idea

Tried to call through last 3 days each time ringing through :(

I would like to highly commend Steph, at your Hereford branch. I was having trouble inflating a cycle tyre with a presta valve, as I had never used one before. Nothing was too much trouble and she stayed on the telephone line whilst helping me to fix it. Obviously, a model of customer care and an employee to be highly prized!